Troubleshooting a USB 3.0 device that connects as USB 2.0 on a USB 3.0 port“This device can perform...

Can compressed videos be decoded back to their uncompresed original format?

Am I breaking OOP practice with this architecture?

How to coordinate airplane tickets?

Why do I get negative height?

Is there a hemisphere-neutral way of specifying a season?

In the UK, is it possible to get a referendum by a court decision?

How seriously should I take size and weight limits of hand luggage?

What is the fastest integer factorization to break RSA?

How to stretch the corners of this image so that it looks like a perfect rectangle?

What exactly is ineptocracy?

How do conventional missiles fly?

How to prevent "they're falling in love" trope

Was the Stack Exchange "Happy April Fools" page fitting with the '90's code?

What is the most common color to indicate the input-field is disabled?

Can someone clarify Hamming's notion of important problems in relation to modern academia?

Placement of More Information/Help Icon button for Radio Buttons

Could the museum Saturn V's be refitted for one more flight?

One verb to replace 'be a member of' a club

How do I exit BASH while loop using modulus operator?

ssTTsSTtRrriinInnnnNNNIiinngg

What are the G forces leaving Earth orbit?

How to remove border from elements in the last row?

Is it a bad idea to plug the other end of ESD strap to wall ground?

How dangerous is XSS



Troubleshooting a USB 3.0 device that connects as USB 2.0 on a USB 3.0 port


“This device can perform faster.” appears even though I inserted external HDD to USB 3.0 portUSB 3.0 port no longer recognizing USB 2.0 devices, seems to still work with USB 3.0 devicesCan USB 2.0 power a USB 3.0 external HDD?Copying files to USB 3.0 external HDD connected to USB 3.0 hub with external power supply connected to USB 2.0 port hangs and stops with IO errorUSB port randomly behave as 2.0/3.0Must two plugs of USB 3.0 Y cable be connected to the same device?USB 3.0 port does not recognize USB 2.0 devicesWill a single USB 3.0 port power two 2.5" hard drives?How to consistently get USB 3.0 connections to multiple external hard drives from a single USB 3.0 port connected via a USB 3.0 hub?Why does Windows 10 assign different port numbers to the same USB port when plugging in 3.0 vs. 2.0 device?













0















So on my 5 year old laptop when I connect a 3.0 USB drives, the device connects as USB 3.0 and I can utilize its full speed.



When I connect a 3.0 HDD to the 3.0 port, it sometimes connects as 3.0/2.0 with the HDD sometimes failing to respond. This used to not happen in the beginning when I got the laptop, which leads me to think the USB port is worn out and is unable to provide enough power since the issue persists with a different hard disk drives and different USB cables and there is no issue on another laptop.



I am trying to connect the Intel® RealSense™ Depth Camera D435 which requires a USB 3.0 connection to fully function but it always connects as USB 2.0 on my 5 year old laptop, but works fine on another laptop.



So I want to know is the issue related to power or the USB 3.0 data pins contacts on the port?



I am guessing the cause is insufficient power to the device as small usb 3.0 drives connects fine.










share|improve this question





























    0















    So on my 5 year old laptop when I connect a 3.0 USB drives, the device connects as USB 3.0 and I can utilize its full speed.



    When I connect a 3.0 HDD to the 3.0 port, it sometimes connects as 3.0/2.0 with the HDD sometimes failing to respond. This used to not happen in the beginning when I got the laptop, which leads me to think the USB port is worn out and is unable to provide enough power since the issue persists with a different hard disk drives and different USB cables and there is no issue on another laptop.



    I am trying to connect the Intel® RealSense™ Depth Camera D435 which requires a USB 3.0 connection to fully function but it always connects as USB 2.0 on my 5 year old laptop, but works fine on another laptop.



    So I want to know is the issue related to power or the USB 3.0 data pins contacts on the port?



    I am guessing the cause is insufficient power to the device as small usb 3.0 drives connects fine.










    share|improve this question



























      0












      0








      0








      So on my 5 year old laptop when I connect a 3.0 USB drives, the device connects as USB 3.0 and I can utilize its full speed.



      When I connect a 3.0 HDD to the 3.0 port, it sometimes connects as 3.0/2.0 with the HDD sometimes failing to respond. This used to not happen in the beginning when I got the laptop, which leads me to think the USB port is worn out and is unable to provide enough power since the issue persists with a different hard disk drives and different USB cables and there is no issue on another laptop.



      I am trying to connect the Intel® RealSense™ Depth Camera D435 which requires a USB 3.0 connection to fully function but it always connects as USB 2.0 on my 5 year old laptop, but works fine on another laptop.



      So I want to know is the issue related to power or the USB 3.0 data pins contacts on the port?



      I am guessing the cause is insufficient power to the device as small usb 3.0 drives connects fine.










      share|improve this question
















      So on my 5 year old laptop when I connect a 3.0 USB drives, the device connects as USB 3.0 and I can utilize its full speed.



      When I connect a 3.0 HDD to the 3.0 port, it sometimes connects as 3.0/2.0 with the HDD sometimes failing to respond. This used to not happen in the beginning when I got the laptop, which leads me to think the USB port is worn out and is unable to provide enough power since the issue persists with a different hard disk drives and different USB cables and there is no issue on another laptop.



      I am trying to connect the Intel® RealSense™ Depth Camera D435 which requires a USB 3.0 connection to fully function but it always connects as USB 2.0 on my 5 year old laptop, but works fine on another laptop.



      So I want to know is the issue related to power or the USB 3.0 data pins contacts on the port?



      I am guessing the cause is insufficient power to the device as small usb 3.0 drives connects fine.







      usb external-hard-drive usb-3






      share|improve this question















      share|improve this question













      share|improve this question




      share|improve this question








      edited 1 hour ago









      JakeGould

      32.6k10100142




      32.6k10100142










      asked 1 hour ago









      FirifireFirifire

      63




      63






















          0






          active

          oldest

          votes












          Your Answer








          StackExchange.ready(function() {
          var channelOptions = {
          tags: "".split(" "),
          id: "3"
          };
          initTagRenderer("".split(" "), "".split(" "), channelOptions);

          StackExchange.using("externalEditor", function() {
          // Have to fire editor after snippets, if snippets enabled
          if (StackExchange.settings.snippets.snippetsEnabled) {
          StackExchange.using("snippets", function() {
          createEditor();
          });
          }
          else {
          createEditor();
          }
          });

          function createEditor() {
          StackExchange.prepareEditor({
          heartbeatType: 'answer',
          autoActivateHeartbeat: false,
          convertImagesToLinks: true,
          noModals: true,
          showLowRepImageUploadWarning: true,
          reputationToPostImages: 10,
          bindNavPrevention: true,
          postfix: "",
          imageUploader: {
          brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
          contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
          allowUrls: true
          },
          onDemand: true,
          discardSelector: ".discard-answer"
          ,immediatelyShowMarkdownHelp:true
          });


          }
          });














          draft saved

          draft discarded


















          StackExchange.ready(
          function () {
          StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fsuperuser.com%2fquestions%2f1420661%2ftroubleshooting-a-usb-3-0-device-that-connects-as-usb-2-0-on-a-usb-3-0-port%23new-answer', 'question_page');
          }
          );

          Post as a guest















          Required, but never shown

























          0






          active

          oldest

          votes








          0






          active

          oldest

          votes









          active

          oldest

          votes






          active

          oldest

          votes
















          draft saved

          draft discarded




















































          Thanks for contributing an answer to Super User!


          • Please be sure to answer the question. Provide details and share your research!

          But avoid



          • Asking for help, clarification, or responding to other answers.

          • Making statements based on opinion; back them up with references or personal experience.


          To learn more, see our tips on writing great answers.




          draft saved


          draft discarded














          StackExchange.ready(
          function () {
          StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fsuperuser.com%2fquestions%2f1420661%2ftroubleshooting-a-usb-3-0-device-that-connects-as-usb-2-0-on-a-usb-3-0-port%23new-answer', 'question_page');
          }
          );

          Post as a guest















          Required, but never shown





















































          Required, but never shown














          Required, but never shown












          Required, but never shown







          Required, but never shown

































          Required, but never shown














          Required, but never shown












          Required, but never shown







          Required, but never shown







          Popular posts from this blog

          VNC viewer RFB protocol error: bad desktop size 0x0I Cannot Type the Key 'd' (lowercase) in VNC Viewer...

          Tribunal Administrativo e Fiscal de Mirandela Referências Menu de...

          looking for continuous Screen Capture for retroactivly reproducing errors, timeback machineRolling desktop...