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Fiber Speed Drop RV320


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Not sure if this is the right site to ask this, but I noticed there are a number of RV320-related questions, so here goes.



I have an AT&T fiber connection to my home that connects to my LAN through a Cisco RV320 firewall/router. The modem is an Arris 5268ac supplied by AT&T.



At least once a day I have to reboot the 5268ac in order to restore the gigabit connection speed the fiber offers (something causes it to drop to around 45 megabit after some period of time). Sometimes I have to reboot it twice in order to restore the higher speed.



The problem seems to involve the connection, or interaction, between the 5268ac and the RV320. I say this because if I connect directly into the 5268ac (it's a 4 port router in addition to being a modem) I'll get the full gigabit speed, even while the connection over my LAN, through the RV320, shows only 45 megabit.



Yet rebooting the RV320 doesn't solve the problem. Only rebooting the 5268ac once or twice fixes things.



This is more than a little bit of a headscratcher for me. I'm used to connections dying completely as a result of configuration problems. But losing 95% of the speed while maintaining the connection is a new one on me.










share|improve this question























  • Any applicable firmware updates available?

    – Twisty Impersonator
    29 mins ago











  • I updated the RV320, but that didn't solve the problem. AT&T controls the 5268ac updates, so I presume it's up to date.

    – Mark Olbert
    29 mins ago











  • When I had this problem with a similar Arris product, although in that case I would actually be disconnected from the service, it was caused by ingress noise. Have you contacted AT&T for perhaps a replacement modem? Have you tried to replace all network cables? While the speed is slower, have you contacted AT&T, in order for them to test the line? Has this always happen or this new behavior? Please edit your question instead of submitting a comment

    – Ramhound
    4 mins ago
















0















Not sure if this is the right site to ask this, but I noticed there are a number of RV320-related questions, so here goes.



I have an AT&T fiber connection to my home that connects to my LAN through a Cisco RV320 firewall/router. The modem is an Arris 5268ac supplied by AT&T.



At least once a day I have to reboot the 5268ac in order to restore the gigabit connection speed the fiber offers (something causes it to drop to around 45 megabit after some period of time). Sometimes I have to reboot it twice in order to restore the higher speed.



The problem seems to involve the connection, or interaction, between the 5268ac and the RV320. I say this because if I connect directly into the 5268ac (it's a 4 port router in addition to being a modem) I'll get the full gigabit speed, even while the connection over my LAN, through the RV320, shows only 45 megabit.



Yet rebooting the RV320 doesn't solve the problem. Only rebooting the 5268ac once or twice fixes things.



This is more than a little bit of a headscratcher for me. I'm used to connections dying completely as a result of configuration problems. But losing 95% of the speed while maintaining the connection is a new one on me.










share|improve this question























  • Any applicable firmware updates available?

    – Twisty Impersonator
    29 mins ago











  • I updated the RV320, but that didn't solve the problem. AT&T controls the 5268ac updates, so I presume it's up to date.

    – Mark Olbert
    29 mins ago











  • When I had this problem with a similar Arris product, although in that case I would actually be disconnected from the service, it was caused by ingress noise. Have you contacted AT&T for perhaps a replacement modem? Have you tried to replace all network cables? While the speed is slower, have you contacted AT&T, in order for them to test the line? Has this always happen or this new behavior? Please edit your question instead of submitting a comment

    – Ramhound
    4 mins ago














0












0








0








Not sure if this is the right site to ask this, but I noticed there are a number of RV320-related questions, so here goes.



I have an AT&T fiber connection to my home that connects to my LAN through a Cisco RV320 firewall/router. The modem is an Arris 5268ac supplied by AT&T.



At least once a day I have to reboot the 5268ac in order to restore the gigabit connection speed the fiber offers (something causes it to drop to around 45 megabit after some period of time). Sometimes I have to reboot it twice in order to restore the higher speed.



The problem seems to involve the connection, or interaction, between the 5268ac and the RV320. I say this because if I connect directly into the 5268ac (it's a 4 port router in addition to being a modem) I'll get the full gigabit speed, even while the connection over my LAN, through the RV320, shows only 45 megabit.



Yet rebooting the RV320 doesn't solve the problem. Only rebooting the 5268ac once or twice fixes things.



This is more than a little bit of a headscratcher for me. I'm used to connections dying completely as a result of configuration problems. But losing 95% of the speed while maintaining the connection is a new one on me.










share|improve this question














Not sure if this is the right site to ask this, but I noticed there are a number of RV320-related questions, so here goes.



I have an AT&T fiber connection to my home that connects to my LAN through a Cisco RV320 firewall/router. The modem is an Arris 5268ac supplied by AT&T.



At least once a day I have to reboot the 5268ac in order to restore the gigabit connection speed the fiber offers (something causes it to drop to around 45 megabit after some period of time). Sometimes I have to reboot it twice in order to restore the higher speed.



The problem seems to involve the connection, or interaction, between the 5268ac and the RV320. I say this because if I connect directly into the 5268ac (it's a 4 port router in addition to being a modem) I'll get the full gigabit speed, even while the connection over my LAN, through the RV320, shows only 45 megabit.



Yet rebooting the RV320 doesn't solve the problem. Only rebooting the 5268ac once or twice fixes things.



This is more than a little bit of a headscratcher for me. I'm used to connections dying completely as a result of configuration problems. But losing 95% of the speed while maintaining the connection is a new one on me.







router fiber cisco-router






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked 44 mins ago









Mark OlbertMark Olbert

16016




16016













  • Any applicable firmware updates available?

    – Twisty Impersonator
    29 mins ago











  • I updated the RV320, but that didn't solve the problem. AT&T controls the 5268ac updates, so I presume it's up to date.

    – Mark Olbert
    29 mins ago











  • When I had this problem with a similar Arris product, although in that case I would actually be disconnected from the service, it was caused by ingress noise. Have you contacted AT&T for perhaps a replacement modem? Have you tried to replace all network cables? While the speed is slower, have you contacted AT&T, in order for them to test the line? Has this always happen or this new behavior? Please edit your question instead of submitting a comment

    – Ramhound
    4 mins ago



















  • Any applicable firmware updates available?

    – Twisty Impersonator
    29 mins ago











  • I updated the RV320, but that didn't solve the problem. AT&T controls the 5268ac updates, so I presume it's up to date.

    – Mark Olbert
    29 mins ago











  • When I had this problem with a similar Arris product, although in that case I would actually be disconnected from the service, it was caused by ingress noise. Have you contacted AT&T for perhaps a replacement modem? Have you tried to replace all network cables? While the speed is slower, have you contacted AT&T, in order for them to test the line? Has this always happen or this new behavior? Please edit your question instead of submitting a comment

    – Ramhound
    4 mins ago

















Any applicable firmware updates available?

– Twisty Impersonator
29 mins ago





Any applicable firmware updates available?

– Twisty Impersonator
29 mins ago













I updated the RV320, but that didn't solve the problem. AT&T controls the 5268ac updates, so I presume it's up to date.

– Mark Olbert
29 mins ago





I updated the RV320, but that didn't solve the problem. AT&T controls the 5268ac updates, so I presume it's up to date.

– Mark Olbert
29 mins ago













When I had this problem with a similar Arris product, although in that case I would actually be disconnected from the service, it was caused by ingress noise. Have you contacted AT&T for perhaps a replacement modem? Have you tried to replace all network cables? While the speed is slower, have you contacted AT&T, in order for them to test the line? Has this always happen or this new behavior? Please edit your question instead of submitting a comment

– Ramhound
4 mins ago





When I had this problem with a similar Arris product, although in that case I would actually be disconnected from the service, it was caused by ingress noise. Have you contacted AT&T for perhaps a replacement modem? Have you tried to replace all network cables? While the speed is slower, have you contacted AT&T, in order for them to test the line? Has this always happen or this new behavior? Please edit your question instead of submitting a comment

– Ramhound
4 mins ago










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