DirectTV black out the screen and says “Your network conditions may be degrading your video stream.”How...
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DirectTV black out the screen and says “Your network conditions may be degrading your video stream.”
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While watching DirectTV NOW programs, the screen will go black with a note that says:
"Your network conditions may be degrading your video stream. Please check that your network's settings, signal, and equipment location are optimal for a solid internet condition."
If this problem is the fault of my network condition, where should I go to check it and correct it?
networking
New contributor
add a comment |
While watching DirectTV NOW programs, the screen will go black with a note that says:
"Your network conditions may be degrading your video stream. Please check that your network's settings, signal, and equipment location are optimal for a solid internet condition."
If this problem is the fault of my network condition, where should I go to check it and correct it?
networking
New contributor
Welcome to SuperUser. Is your connection wired or wireless?
– Doug Deden
2 hours ago
My guess would be it’s detecting a slow download speed. What’s your download speed you pay for?
– DrZoo
24 mins ago
add a comment |
While watching DirectTV NOW programs, the screen will go black with a note that says:
"Your network conditions may be degrading your video stream. Please check that your network's settings, signal, and equipment location are optimal for a solid internet condition."
If this problem is the fault of my network condition, where should I go to check it and correct it?
networking
New contributor
While watching DirectTV NOW programs, the screen will go black with a note that says:
"Your network conditions may be degrading your video stream. Please check that your network's settings, signal, and equipment location are optimal for a solid internet condition."
If this problem is the fault of my network condition, where should I go to check it and correct it?
networking
networking
New contributor
New contributor
edited 2 hours ago
JakeGould
32.6k10100142
32.6k10100142
New contributor
asked 2 hours ago
sandysandy
11
11
New contributor
New contributor
Welcome to SuperUser. Is your connection wired or wireless?
– Doug Deden
2 hours ago
My guess would be it’s detecting a slow download speed. What’s your download speed you pay for?
– DrZoo
24 mins ago
add a comment |
Welcome to SuperUser. Is your connection wired or wireless?
– Doug Deden
2 hours ago
My guess would be it’s detecting a slow download speed. What’s your download speed you pay for?
– DrZoo
24 mins ago
Welcome to SuperUser. Is your connection wired or wireless?
– Doug Deden
2 hours ago
Welcome to SuperUser. Is your connection wired or wireless?
– Doug Deden
2 hours ago
My guess would be it’s detecting a slow download speed. What’s your download speed you pay for?
– DrZoo
24 mins ago
My guess would be it’s detecting a slow download speed. What’s your download speed you pay for?
– DrZoo
24 mins ago
add a comment |
1 Answer
1
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oldest
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From what i understand, this is an Internet video streaming service. What the message most likely means is a slow connection from a) the device you're watching on, to b) their server.
This can be because your device is not well connected to your home Internet router, your router has a slow Internet connection or you are overloading your Internet connection with other things (e.g. file uploads), or their systems are overloaded. You can individually troubleshoot all but their system being overloaded.
For example, you can try using a wired connection to your home Internet router.
add a comment |
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1 Answer
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1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
From what i understand, this is an Internet video streaming service. What the message most likely means is a slow connection from a) the device you're watching on, to b) their server.
This can be because your device is not well connected to your home Internet router, your router has a slow Internet connection or you are overloading your Internet connection with other things (e.g. file uploads), or their systems are overloaded. You can individually troubleshoot all but their system being overloaded.
For example, you can try using a wired connection to your home Internet router.
add a comment |
From what i understand, this is an Internet video streaming service. What the message most likely means is a slow connection from a) the device you're watching on, to b) their server.
This can be because your device is not well connected to your home Internet router, your router has a slow Internet connection or you are overloading your Internet connection with other things (e.g. file uploads), or their systems are overloaded. You can individually troubleshoot all but their system being overloaded.
For example, you can try using a wired connection to your home Internet router.
add a comment |
From what i understand, this is an Internet video streaming service. What the message most likely means is a slow connection from a) the device you're watching on, to b) their server.
This can be because your device is not well connected to your home Internet router, your router has a slow Internet connection or you are overloading your Internet connection with other things (e.g. file uploads), or their systems are overloaded. You can individually troubleshoot all but their system being overloaded.
For example, you can try using a wired connection to your home Internet router.
From what i understand, this is an Internet video streaming service. What the message most likely means is a slow connection from a) the device you're watching on, to b) their server.
This can be because your device is not well connected to your home Internet router, your router has a slow Internet connection or you are overloading your Internet connection with other things (e.g. file uploads), or their systems are overloaded. You can individually troubleshoot all but their system being overloaded.
For example, you can try using a wired connection to your home Internet router.
answered 2 hours ago
Christoph SommerChristoph Sommer
3596
3596
add a comment |
add a comment |
sandy is a new contributor. Be nice, and check out our Code of Conduct.
sandy is a new contributor. Be nice, and check out our Code of Conduct.
sandy is a new contributor. Be nice, and check out our Code of Conduct.
sandy is a new contributor. Be nice, and check out our Code of Conduct.
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Welcome to SuperUser. Is your connection wired or wireless?
– Doug Deden
2 hours ago
My guess would be it’s detecting a slow download speed. What’s your download speed you pay for?
– DrZoo
24 mins ago