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How can I obtain a Linux recovery image for a Windows Dell XPS 13


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-2















I have recently purchased a Windows 10 based Dell XPS13 9360. Nice machine but ...



I live in Australia and Dell refuses to support Linux (Ubuntu) here. They do in the US & in Europe



A standard USB key install of Ubuntu fails. The live-stick Ubuntu runs nicely but cannot see the SSD hard drive. That's a disk/motherboard driver problem, I believe.



Questions:



Will I be able to solve this problem by getting hold of the Dell Ubuntu recovery image ?



How can I get hold of the said image ?
(Dell Australia won't provide it because they don't support Linux and Dell US won't because they know I'm in Australia)



Is there any other reliable way of getting Linux running on this machine ? (preferably dual boot with W10)



It was cheap but I guess I shouldn't have bought the machine in the first place. I'm thinking of sending it back & getting my brother in the US to buy a Ubuntu version for me.










share|improve this question







New contributor




JohnC is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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    -2















    I have recently purchased a Windows 10 based Dell XPS13 9360. Nice machine but ...



    I live in Australia and Dell refuses to support Linux (Ubuntu) here. They do in the US & in Europe



    A standard USB key install of Ubuntu fails. The live-stick Ubuntu runs nicely but cannot see the SSD hard drive. That's a disk/motherboard driver problem, I believe.



    Questions:



    Will I be able to solve this problem by getting hold of the Dell Ubuntu recovery image ?



    How can I get hold of the said image ?
    (Dell Australia won't provide it because they don't support Linux and Dell US won't because they know I'm in Australia)



    Is there any other reliable way of getting Linux running on this machine ? (preferably dual boot with W10)



    It was cheap but I guess I shouldn't have bought the machine in the first place. I'm thinking of sending it back & getting my brother in the US to buy a Ubuntu version for me.










    share|improve this question







    New contributor




    JohnC is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.























      -2












      -2








      -2








      I have recently purchased a Windows 10 based Dell XPS13 9360. Nice machine but ...



      I live in Australia and Dell refuses to support Linux (Ubuntu) here. They do in the US & in Europe



      A standard USB key install of Ubuntu fails. The live-stick Ubuntu runs nicely but cannot see the SSD hard drive. That's a disk/motherboard driver problem, I believe.



      Questions:



      Will I be able to solve this problem by getting hold of the Dell Ubuntu recovery image ?



      How can I get hold of the said image ?
      (Dell Australia won't provide it because they don't support Linux and Dell US won't because they know I'm in Australia)



      Is there any other reliable way of getting Linux running on this machine ? (preferably dual boot with W10)



      It was cheap but I guess I shouldn't have bought the machine in the first place. I'm thinking of sending it back & getting my brother in the US to buy a Ubuntu version for me.










      share|improve this question







      New contributor




      JohnC is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.












      I have recently purchased a Windows 10 based Dell XPS13 9360. Nice machine but ...



      I live in Australia and Dell refuses to support Linux (Ubuntu) here. They do in the US & in Europe



      A standard USB key install of Ubuntu fails. The live-stick Ubuntu runs nicely but cannot see the SSD hard drive. That's a disk/motherboard driver problem, I believe.



      Questions:



      Will I be able to solve this problem by getting hold of the Dell Ubuntu recovery image ?



      How can I get hold of the said image ?
      (Dell Australia won't provide it because they don't support Linux and Dell US won't because they know I'm in Australia)



      Is there any other reliable way of getting Linux running on this machine ? (preferably dual boot with W10)



      It was cheap but I guess I shouldn't have bought the machine in the first place. I'm thinking of sending it back & getting my brother in the US to buy a Ubuntu version for me.







      linux ubuntu dell-xps






      share|improve this question







      New contributor




      JohnC is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.











      share|improve this question







      New contributor




      JohnC is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.









      share|improve this question




      share|improve this question






      New contributor




      JohnC is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.









      asked 18 mins ago









      JohnCJohnC

      11




      11




      New contributor




      JohnC is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.





      New contributor





      JohnC is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.






      JohnC is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.






















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