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Remote Desktop closes with Fatal Error (Error Code: 5)

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2

We have one PC (Windows XP SP3) that we can not log onto using a Remote Desktop session. Logging on to the PC directly (sitting in front of it using the connected keyboard and monitor) work fine.

From a second PC (tried a number of different ones but all Windows XP SP3) I run 'mstsc' and type in PC name to connect to. This shows the login box which we can enter the correct login details and click OK. Within a few second we get an error:

Title: Fatal Error (Error Code:5)

Error: Your Remote Desktop session is
about to end. This computer might be
low on virtual memory. Close your
other programs, and then try
connecting to the remote computer
again. If the problem continues,
contact your network administrator or
technical support.

None of the computers we are using are low on memory (2Gb+) and we let windows manage the virtual memory side of things. We do not see this with any other PC and do use Remote Desktop in meeting rooms to connect to user PCs with no problems.

windows-xp remote-desktop

share|improve this question

asked Aug 16 '10 at 15:57

SwindersSwinders

2351715

bumped to the homepage by Community♦ 3 hours ago

This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.

add a comment | 

2

We have one PC (Windows XP SP3) that we can not log onto using a Remote Desktop session. Logging on to the PC directly (sitting in front of it using the connected keyboard and monitor) work fine.

From a second PC (tried a number of different ones but all Windows XP SP3) I run 'mstsc' and type in PC name to connect to. This shows the login box which we can enter the correct login details and click OK. Within a few second we get an error:

Title: Fatal Error (Error Code:5)

Error: Your Remote Desktop session is
about to end. This computer might be
low on virtual memory. Close your
other programs, and then try
connecting to the remote computer
again. If the problem continues,
contact your network administrator or
technical support.

None of the computers we are using are low on memory (2Gb+) and we let windows manage the virtual memory side of things. We do not see this with any other PC and do use Remote Desktop in meeting rooms to connect to user PCs with no problems.

windows-xp remote-desktop

share|improve this question

asked Aug 16 '10 at 15:57

SwindersSwinders

2351715

bumped to the homepage by Community♦ 3 hours ago

This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.

add a comment | 

We have one PC (Windows XP SP3) that we can not log onto using a Remote Desktop session. Logging on to the PC directly (sitting in front of it using the connected keyboard and monitor) work fine.

From a second PC (tried a number of different ones but all Windows XP SP3) I run 'mstsc' and type in PC name to connect to. This shows the login box which we can enter the correct login details and click OK. Within a few second we get an error:

Title: Fatal Error (Error Code:5)

Error: Your Remote Desktop session is
about to end. This computer might be
low on virtual memory. Close your
other programs, and then try
connecting to the remote computer
again. If the problem continues,
contact your network administrator or
technical support.

None of the computers we are using are low on memory (2Gb+) and we let windows manage the virtual memory side of things. We do not see this with any other PC and do use Remote Desktop in meeting rooms to connect to user PCs with no problems.

windows-xp remote-desktop

share|improve this question

asked Aug 16 '10 at 15:57

SwindersSwinders

2351715

share|improve this question

asked Aug 16 '10 at 15:57

SwindersSwinders

2351715

share|improve this question

asked Aug 16 '10 at 15:57

SwindersSwinders

2351715

asked Aug 16 '10 at 15:57

SwindersSwinders

2351715

asked Aug 16 '10 at 15:57

SwindersSwinders

2351715

1 Answer
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0

None of the computers we are using are low on memory (2Gb+) and we let windows manage the virtual memory side of things.

I think you're talking about letting Windows control the size of the paging file. While I would consider that to be a good practice, it doesn't stop the computer from running out of virtual memory.

At least for the consistency of this question, you should provide some documentation of the actual memory usage of the computer. Like a screenshot from Process Explorer:

Also, did you check the Event Log on the machines when the connection is closed? Is there maybe an event that holds more information about the problem?

share|improve this answer

answered May 4 '12 at 15:21

Der HochstaplerDer Hochstapler

68.5k50232288

add a comment | 

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0

None of the computers we are using are low on memory (2Gb+) and we let windows manage the virtual memory side of things.

I think you're talking about letting Windows control the size of the paging file. While I would consider that to be a good practice, it doesn't stop the computer from running out of virtual memory.

At least for the consistency of this question, you should provide some documentation of the actual memory usage of the computer. Like a screenshot from Process Explorer:

Also, did you check the Event Log on the machines when the connection is closed? Is there maybe an event that holds more information about the problem?

share|improve this answer

answered May 4 '12 at 15:21

Der HochstaplerDer Hochstapler

68.5k50232288

add a comment | 

0

None of the computers we are using are low on memory (2Gb+) and we let windows manage the virtual memory side of things.

I think you're talking about letting Windows control the size of the paging file. While I would consider that to be a good practice, it doesn't stop the computer from running out of virtual memory.

At least for the consistency of this question, you should provide some documentation of the actual memory usage of the computer. Like a screenshot from Process Explorer:

Also, did you check the Event Log on the machines when the connection is closed? Is there maybe an event that holds more information about the problem?

share|improve this answer

answered May 4 '12 at 15:21

Der HochstaplerDer Hochstapler

68.5k50232288

add a comment | 

None of the computers we are using are low on memory (2Gb+) and we let windows manage the virtual memory side of things.

I think you're talking about letting Windows control the size of the paging file. While I would consider that to be a good practice, it doesn't stop the computer from running out of virtual memory.

At least for the consistency of this question, you should provide some documentation of the actual memory usage of the computer. Like a screenshot from Process Explorer:

Also, did you check the Event Log on the machines when the connection is closed? Is there maybe an event that holds more information about the problem?

share|improve this answer

answered May 4 '12 at 15:21

Der HochstaplerDer Hochstapler

68.5k50232288

share|improve this answer

answered May 4 '12 at 15:21

Der HochstaplerDer Hochstapler

68.5k50232288

answered May 4 '12 at 15:21

Der HochstaplerDer Hochstapler

68.5k50232288

answered May 4 '12 at 15:21

Der HochstaplerDer Hochstapler

68.5k50232288