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Fax machine interfering with phone lines and will not receive fax



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I have a brother fax machine MFC-L2710DW in a small office at a Massage envy it is hooked into the phone line with a splitter sharing same port as the phone which is a VOIP and it is interfering with the phone lines and will not send nor receive a fax although I did get it to send a fax the other day.










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Micah Kiker is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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  • 2





    Most fax machines are not compatible with VOIP service.

    – music2myear
    21 hours ago











  • Thanks music yes this is a pain I think I need to tell them they need to get a phone line just for the fax or maybe do internet fax.

    – Micah Kiker
    20 hours ago











  • If your phone really a VOIP phone, wired to a computer or router over an eight-wire RJ-45 connector network cable instead of a regular phone line... or do you have a VOIP service which directs phone calls to an analog (two wire) phone system?

    – K7AAY
    20 hours ago











  • I have it connected to the network via rj45 so it can be can print for all 3 computers in the office and connected to the phone line thru the in port on the machine hooked into same line the phones are on.

    – Micah Kiker
    18 hours ago











  • The phones are 2 wire.

    – Micah Kiker
    18 hours ago


















0















I have a brother fax machine MFC-L2710DW in a small office at a Massage envy it is hooked into the phone line with a splitter sharing same port as the phone which is a VOIP and it is interfering with the phone lines and will not send nor receive a fax although I did get it to send a fax the other day.










share|improve this question









New contributor




Micah Kiker is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
















  • 2





    Most fax machines are not compatible with VOIP service.

    – music2myear
    21 hours ago











  • Thanks music yes this is a pain I think I need to tell them they need to get a phone line just for the fax or maybe do internet fax.

    – Micah Kiker
    20 hours ago











  • If your phone really a VOIP phone, wired to a computer or router over an eight-wire RJ-45 connector network cable instead of a regular phone line... or do you have a VOIP service which directs phone calls to an analog (two wire) phone system?

    – K7AAY
    20 hours ago











  • I have it connected to the network via rj45 so it can be can print for all 3 computers in the office and connected to the phone line thru the in port on the machine hooked into same line the phones are on.

    – Micah Kiker
    18 hours ago











  • The phones are 2 wire.

    – Micah Kiker
    18 hours ago














0












0








0








I have a brother fax machine MFC-L2710DW in a small office at a Massage envy it is hooked into the phone line with a splitter sharing same port as the phone which is a VOIP and it is interfering with the phone lines and will not send nor receive a fax although I did get it to send a fax the other day.










share|improve this question









New contributor




Micah Kiker is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.












I have a brother fax machine MFC-L2710DW in a small office at a Massage envy it is hooked into the phone line with a splitter sharing same port as the phone which is a VOIP and it is interfering with the phone lines and will not send nor receive a fax although I did get it to send a fax the other day.







phone fax






share|improve this question









New contributor




Micah Kiker is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











share|improve this question









New contributor




Micah Kiker is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









share|improve this question




share|improve this question








edited 21 hours ago









music2myear

32.5k860101




32.5k860101






New contributor




Micah Kiker is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









asked 21 hours ago









Micah KikerMicah Kiker

11




11




New contributor




Micah Kiker is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.





New contributor





Micah Kiker is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.






Micah Kiker is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.








  • 2





    Most fax machines are not compatible with VOIP service.

    – music2myear
    21 hours ago











  • Thanks music yes this is a pain I think I need to tell them they need to get a phone line just for the fax or maybe do internet fax.

    – Micah Kiker
    20 hours ago











  • If your phone really a VOIP phone, wired to a computer or router over an eight-wire RJ-45 connector network cable instead of a regular phone line... or do you have a VOIP service which directs phone calls to an analog (two wire) phone system?

    – K7AAY
    20 hours ago











  • I have it connected to the network via rj45 so it can be can print for all 3 computers in the office and connected to the phone line thru the in port on the machine hooked into same line the phones are on.

    – Micah Kiker
    18 hours ago











  • The phones are 2 wire.

    – Micah Kiker
    18 hours ago














  • 2





    Most fax machines are not compatible with VOIP service.

    – music2myear
    21 hours ago











  • Thanks music yes this is a pain I think I need to tell them they need to get a phone line just for the fax or maybe do internet fax.

    – Micah Kiker
    20 hours ago











  • If your phone really a VOIP phone, wired to a computer or router over an eight-wire RJ-45 connector network cable instead of a regular phone line... or do you have a VOIP service which directs phone calls to an analog (two wire) phone system?

    – K7AAY
    20 hours ago











  • I have it connected to the network via rj45 so it can be can print for all 3 computers in the office and connected to the phone line thru the in port on the machine hooked into same line the phones are on.

    – Micah Kiker
    18 hours ago











  • The phones are 2 wire.

    – Micah Kiker
    18 hours ago








2




2





Most fax machines are not compatible with VOIP service.

– music2myear
21 hours ago





Most fax machines are not compatible with VOIP service.

– music2myear
21 hours ago













Thanks music yes this is a pain I think I need to tell them they need to get a phone line just for the fax or maybe do internet fax.

– Micah Kiker
20 hours ago





Thanks music yes this is a pain I think I need to tell them they need to get a phone line just for the fax or maybe do internet fax.

– Micah Kiker
20 hours ago













If your phone really a VOIP phone, wired to a computer or router over an eight-wire RJ-45 connector network cable instead of a regular phone line... or do you have a VOIP service which directs phone calls to an analog (two wire) phone system?

– K7AAY
20 hours ago





If your phone really a VOIP phone, wired to a computer or router over an eight-wire RJ-45 connector network cable instead of a regular phone line... or do you have a VOIP service which directs phone calls to an analog (two wire) phone system?

– K7AAY
20 hours ago













I have it connected to the network via rj45 so it can be can print for all 3 computers in the office and connected to the phone line thru the in port on the machine hooked into same line the phones are on.

– Micah Kiker
18 hours ago





I have it connected to the network via rj45 so it can be can print for all 3 computers in the office and connected to the phone line thru the in port on the machine hooked into same line the phones are on.

– Micah Kiker
18 hours ago













The phones are 2 wire.

– Micah Kiker
18 hours ago





The phones are 2 wire.

– Micah Kiker
18 hours ago










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