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Alexa setup not recognizing router password
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After I choose my WiFi router in the Alexa app, I'm asked to enter my router password. For some odd reason, Alexa won't take it. Tried resetting my Arris router/cable modem AND Alexa and got nada. Any idea out there?
router echo
asked Nov 28 '16 at 13:12
Jeff SealeJeff Seale
12
add a comment |
After I choose my WiFi router in the Alexa app, I'm asked to enter my router password. For some odd reason, Alexa won't take it. Tried resetting my Arris router/cable modem AND Alexa and got nada. Any idea out there?
router echo
asked Nov 28 '16 at 13:12
Jeff SealeJeff Seale
12
1
I don't have experience with Alexa, but I'm wondering why it wants your router password. Are you sure it doesn't want the wifi password, so it can access the network?
– djsmiley2k
Nov 28 '16 at 13:26
You are asking an off-topic question. Please read On-Topic, How do I ask a good question? and What types of questions should I avoid asking?
– DavidPostill♦
Nov 28 '16 at 18:43
add a comment |
After I choose my WiFi router in the Alexa app, I'm asked to enter my router password. For some odd reason, Alexa won't take it. Tried resetting my Arris router/cable modem AND Alexa and got nada. Any idea out there?
router echo
asked Nov 28 '16 at 13:12
Jeff SealeJeff Seale
12
After I choose my WiFi router in the Alexa app, I'm asked to enter my router password. For some odd reason, Alexa won't take it. Tried resetting my Arris router/cable modem AND Alexa and got nada. Any idea out there?
router echo
router echo
asked Nov 28 '16 at 13:12
Jeff SealeJeff Seale
12
asked Nov 28 '16 at 13:12
Jeff SealeJeff Seale
12
asked Nov 28 '16 at 13:12
Jeff SealeJeff Seale
12
asked Nov 28 '16 at 13:12
Jeff SealeJeff Seale
12
asked Nov 28 '16 at 13:12
Jeff SealeJeff Seale
12
12
1
I don't have experience with Alexa, but I'm wondering why it wants your router password. Are you sure it doesn't want the wifi password, so it can access the network?
– djsmiley2k
Nov 28 '16 at 13:26
You are asking an off-topic question. Please read On-Topic, How do I ask a good question? and What types of questions should I avoid asking?
– DavidPostill♦
Nov 28 '16 at 18:43
add a comment |
1
I don't have experience with Alexa, but I'm wondering why it wants your router password. Are you sure it doesn't want the wifi password, so it can access the network?
– djsmiley2k
Nov 28 '16 at 13:26
You are asking an off-topic question. Please read On-Topic, How do I ask a good question? and What types of questions should I avoid asking?
– DavidPostill♦
Nov 28 '16 at 18:43
1
1
I don't have experience with Alexa, but I'm wondering why it wants your router password. Are you sure it doesn't want the wifi password, so it can access the network?
– djsmiley2k
Nov 28 '16 at 13:26
I don't have experience with Alexa, but I'm wondering why it wants your router password. Are you sure it doesn't want the wifi password, so it can access the network?
– djsmiley2k
Nov 28 '16 at 13:26
You are asking an off-topic question. Please read On-Topic, How do I ask a good question? and What types of questions should I avoid asking?
– DavidPostill♦
Nov 28 '16 at 18:43
You are asking an off-topic question. Please read On-Topic, How do I ask a good question? and What types of questions should I avoid asking?
– DavidPostill♦
Nov 28 '16 at 18:43
add a comment |
1 Answer
1
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oldest
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As @djsmiley2k suggested, the Alexa app is probably looking for your WiFi password, rather than your router password, so it can connect to your local network. Unless you are configuring a service or skill to log into your router and perform some task, the Alexa app won't need the password to the router itself.
However, if it does need the router's actual password (for a specific skill or service) and it's not working, I have seen an Arris router have password issues like that in the past. The fix is to select the option to change the router's password (through the web interface) and use the same password -- just retype it. For whatever reason, the router won't recognize the correct password, but refreshing the password should fix that issue.
answered Mar 8 '18 at 15:05
freginoldfreginold
429414
add a comment |
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1 Answer
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votes
As @djsmiley2k suggested, the Alexa app is probably looking for your WiFi password, rather than your router password, so it can connect to your local network. Unless you are configuring a service or skill to log into your router and perform some task, the Alexa app won't need the password to the router itself.
However, if it does need the router's actual password (for a specific skill or service) and it's not working, I have seen an Arris router have password issues like that in the past. The fix is to select the option to change the router's password (through the web interface) and use the same password -- just retype it. For whatever reason, the router won't recognize the correct password, but refreshing the password should fix that issue.
answered Mar 8 '18 at 15:05
freginoldfreginold
429414
add a comment |
As @djsmiley2k suggested, the Alexa app is probably looking for your WiFi password, rather than your router password, so it can connect to your local network. Unless you are configuring a service or skill to log into your router and perform some task, the Alexa app won't need the password to the router itself.
However, if it does need the router's actual password (for a specific skill or service) and it's not working, I have seen an Arris router have password issues like that in the past. The fix is to select the option to change the router's password (through the web interface) and use the same password -- just retype it. For whatever reason, the router won't recognize the correct password, but refreshing the password should fix that issue.
answered Mar 8 '18 at 15:05
freginoldfreginold
429414
add a comment |
As @djsmiley2k suggested, the Alexa app is probably looking for your WiFi password, rather than your router password, so it can connect to your local network. Unless you are configuring a service or skill to log into your router and perform some task, the Alexa app won't need the password to the router itself.
However, if it does need the router's actual password (for a specific skill or service) and it's not working, I have seen an Arris router have password issues like that in the past. The fix is to select the option to change the router's password (through the web interface) and use the same password -- just retype it. For whatever reason, the router won't recognize the correct password, but refreshing the password should fix that issue.
answered Mar 8 '18 at 15:05
freginoldfreginold
429414
As @djsmiley2k suggested, the Alexa app is probably looking for your WiFi password, rather than your router password, so it can connect to your local network. Unless you are configuring a service or skill to log into your router and perform some task, the Alexa app won't need the password to the router itself.
However, if it does need the router's actual password (for a specific skill or service) and it's not working, I have seen an Arris router have password issues like that in the past. The fix is to select the option to change the router's password (through the web interface) and use the same password -- just retype it. For whatever reason, the router won't recognize the correct password, but refreshing the password should fix that issue.
answered Mar 8 '18 at 15:05
freginoldfreginold
429414
answered Mar 8 '18 at 15:05
freginoldfreginold
429414
answered Mar 8 '18 at 15:05
freginoldfreginold
429414
answered Mar 8 '18 at 15:05
freginoldfreginold
429414
429414
add a comment |
add a comment |
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1
I don't have experience with Alexa, but I'm wondering why it wants your router password. Are you sure it doesn't want the wifi password, so it can access the network?
– djsmiley2k
Nov 28 '16 at 13:26
You are asking an off-topic question. Please read On-Topic, How do I ask a good question? and What types of questions should I avoid asking?
– DavidPostill♦
Nov 28 '16 at 18:43