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Why are my Outlook sent emails “disappearing” from the Sent messages folder?


How do I make Outlook 2007 download all messages from the IMAP server?Can I change the behavior of Outlook 2007's “Sent Items” so that emails sent and subsequently filed *still* show up there?Extract reply addresses from all emails in an outlook folder (sent on behalf of)Email doesn't get sent properlyHow do I permanently delete emails from the server and keep a local copy? (IMAP, Outlook 2010)How to create a rule in Outlook 2010 to move all emails from an IMAP sent folder to local sent folderNo emails with 'Sent' folder in Outlook 2007Why do my email drafts linger in my Outlook drafts folder?How to let Outlook search “Sent Messages” other than “Sent Items” as default IMAP sent emails' foldermessages can't sent from outbox of Outlook 2010?






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I'm using Outlook 2007 with IMAP. I've configured sent messages to be put in the server-based "Sent" folder of my IMAP account. When I send emails, the email will briefly appear in the Sent messages folder and then disappear. They might appear for just a few seconds up to an hour or so. By "disappear" I mean that the messages are no longer in the list, and doing a search across all folders (I created a Search Folder to search for all messages) the message does not come up at all. I had a number of rules but I disabled them all and the problem still occurs. In addition I disabled AutoArchiving and ensured that there were no filters on the Sent folder.










share|improve this question

























  • Have you checked archives? You might have Outlook set to Archive on some crazy fast schedule.

    – Unfundednut
    May 14 '12 at 20:47











  • @MrStatic - I did. My archive file wasn't open so I opened it and browsed it, as well as made a search folder in there with no results.

    – Matt
    May 14 '12 at 20:52











  • Is there a web interface for your imap connection that you may be able to check? Is it possible that rule setup by the imap hosts have started causing this behavior?

    – user76211
    May 14 '12 at 21:17











  • @francisswest - There is. I checked that too - I searched all folders and I don't see the emails. What do you mean rule setup by the imap hosts?

    – Matt
    May 14 '12 at 22:08











  • Outlook has a setting to "keep replies with original message" if your original message was in a sub-folder (not Inbox). Moreover, this might be your IMAP server playing tricks, and not an Outlook problem at all...

    – haimg
    May 14 '12 at 23:23


















0















I'm using Outlook 2007 with IMAP. I've configured sent messages to be put in the server-based "Sent" folder of my IMAP account. When I send emails, the email will briefly appear in the Sent messages folder and then disappear. They might appear for just a few seconds up to an hour or so. By "disappear" I mean that the messages are no longer in the list, and doing a search across all folders (I created a Search Folder to search for all messages) the message does not come up at all. I had a number of rules but I disabled them all and the problem still occurs. In addition I disabled AutoArchiving and ensured that there were no filters on the Sent folder.










share|improve this question

























  • Have you checked archives? You might have Outlook set to Archive on some crazy fast schedule.

    – Unfundednut
    May 14 '12 at 20:47











  • @MrStatic - I did. My archive file wasn't open so I opened it and browsed it, as well as made a search folder in there with no results.

    – Matt
    May 14 '12 at 20:52











  • Is there a web interface for your imap connection that you may be able to check? Is it possible that rule setup by the imap hosts have started causing this behavior?

    – user76211
    May 14 '12 at 21:17











  • @francisswest - There is. I checked that too - I searched all folders and I don't see the emails. What do you mean rule setup by the imap hosts?

    – Matt
    May 14 '12 at 22:08











  • Outlook has a setting to "keep replies with original message" if your original message was in a sub-folder (not Inbox). Moreover, this might be your IMAP server playing tricks, and not an Outlook problem at all...

    – haimg
    May 14 '12 at 23:23














0












0








0








I'm using Outlook 2007 with IMAP. I've configured sent messages to be put in the server-based "Sent" folder of my IMAP account. When I send emails, the email will briefly appear in the Sent messages folder and then disappear. They might appear for just a few seconds up to an hour or so. By "disappear" I mean that the messages are no longer in the list, and doing a search across all folders (I created a Search Folder to search for all messages) the message does not come up at all. I had a number of rules but I disabled them all and the problem still occurs. In addition I disabled AutoArchiving and ensured that there were no filters on the Sent folder.










share|improve this question
















I'm using Outlook 2007 with IMAP. I've configured sent messages to be put in the server-based "Sent" folder of my IMAP account. When I send emails, the email will briefly appear in the Sent messages folder and then disappear. They might appear for just a few seconds up to an hour or so. By "disappear" I mean that the messages are no longer in the list, and doing a search across all folders (I created a Search Folder to search for all messages) the message does not come up at all. I had a number of rules but I disabled them all and the problem still occurs. In addition I disabled AutoArchiving and ensured that there were no filters on the Sent folder.







email microsoft-outlook microsoft-outlook-2007 imap






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited May 14 '12 at 20:59







Matt

















asked May 14 '12 at 20:40









MattMatt

1,405124355




1,405124355













  • Have you checked archives? You might have Outlook set to Archive on some crazy fast schedule.

    – Unfundednut
    May 14 '12 at 20:47











  • @MrStatic - I did. My archive file wasn't open so I opened it and browsed it, as well as made a search folder in there with no results.

    – Matt
    May 14 '12 at 20:52











  • Is there a web interface for your imap connection that you may be able to check? Is it possible that rule setup by the imap hosts have started causing this behavior?

    – user76211
    May 14 '12 at 21:17











  • @francisswest - There is. I checked that too - I searched all folders and I don't see the emails. What do you mean rule setup by the imap hosts?

    – Matt
    May 14 '12 at 22:08











  • Outlook has a setting to "keep replies with original message" if your original message was in a sub-folder (not Inbox). Moreover, this might be your IMAP server playing tricks, and not an Outlook problem at all...

    – haimg
    May 14 '12 at 23:23



















  • Have you checked archives? You might have Outlook set to Archive on some crazy fast schedule.

    – Unfundednut
    May 14 '12 at 20:47











  • @MrStatic - I did. My archive file wasn't open so I opened it and browsed it, as well as made a search folder in there with no results.

    – Matt
    May 14 '12 at 20:52











  • Is there a web interface for your imap connection that you may be able to check? Is it possible that rule setup by the imap hosts have started causing this behavior?

    – user76211
    May 14 '12 at 21:17











  • @francisswest - There is. I checked that too - I searched all folders and I don't see the emails. What do you mean rule setup by the imap hosts?

    – Matt
    May 14 '12 at 22:08











  • Outlook has a setting to "keep replies with original message" if your original message was in a sub-folder (not Inbox). Moreover, this might be your IMAP server playing tricks, and not an Outlook problem at all...

    – haimg
    May 14 '12 at 23:23

















Have you checked archives? You might have Outlook set to Archive on some crazy fast schedule.

– Unfundednut
May 14 '12 at 20:47





Have you checked archives? You might have Outlook set to Archive on some crazy fast schedule.

– Unfundednut
May 14 '12 at 20:47













@MrStatic - I did. My archive file wasn't open so I opened it and browsed it, as well as made a search folder in there with no results.

– Matt
May 14 '12 at 20:52





@MrStatic - I did. My archive file wasn't open so I opened it and browsed it, as well as made a search folder in there with no results.

– Matt
May 14 '12 at 20:52













Is there a web interface for your imap connection that you may be able to check? Is it possible that rule setup by the imap hosts have started causing this behavior?

– user76211
May 14 '12 at 21:17





Is there a web interface for your imap connection that you may be able to check? Is it possible that rule setup by the imap hosts have started causing this behavior?

– user76211
May 14 '12 at 21:17













@francisswest - There is. I checked that too - I searched all folders and I don't see the emails. What do you mean rule setup by the imap hosts?

– Matt
May 14 '12 at 22:08





@francisswest - There is. I checked that too - I searched all folders and I don't see the emails. What do you mean rule setup by the imap hosts?

– Matt
May 14 '12 at 22:08













Outlook has a setting to "keep replies with original message" if your original message was in a sub-folder (not Inbox). Moreover, this might be your IMAP server playing tricks, and not an Outlook problem at all...

– haimg
May 14 '12 at 23:23





Outlook has a setting to "keep replies with original message" if your original message was in a sub-folder (not Inbox). Moreover, this might be your IMAP server playing tricks, and not an Outlook problem at all...

– haimg
May 14 '12 at 23:23










2 Answers
2






active

oldest

votes


















1














Hi


I've not got enough magic internet points to add this as a comment but I had the same problem. even after checking all troubleshooting stuff mentioned here and elsewhere.


My solution was to delete the following:
OutlPrnt
Outcmd.dat
Outlook.srs
Outlook.xml
(my mail profile is called outlook)
and I left the Outlook.NK2 file in tact then rebooted and it worked.


Back up these files before deleting just in-case it breaks anything.






share|improve this answer

































    1














    FOUND: I experienced just within the last few days certain "sent" emails that were no where to be found ... at least, not in the conventional Outlook folders. I found them in my icloud sent folder. Don't know why they appeared there, and I don't use the name@icloud.com email function, but now I know where they are and will resolve the issue from there (probably deleting the iClould email account.






    share|improve this answer
























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      2 Answers
      2






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      2 Answers
      2






      active

      oldest

      votes









      active

      oldest

      votes






      active

      oldest

      votes









      1














      Hi


      I've not got enough magic internet points to add this as a comment but I had the same problem. even after checking all troubleshooting stuff mentioned here and elsewhere.


      My solution was to delete the following:
      OutlPrnt
      Outcmd.dat
      Outlook.srs
      Outlook.xml
      (my mail profile is called outlook)
      and I left the Outlook.NK2 file in tact then rebooted and it worked.


      Back up these files before deleting just in-case it breaks anything.






      share|improve this answer






























        1














        Hi


        I've not got enough magic internet points to add this as a comment but I had the same problem. even after checking all troubleshooting stuff mentioned here and elsewhere.


        My solution was to delete the following:
        OutlPrnt
        Outcmd.dat
        Outlook.srs
        Outlook.xml
        (my mail profile is called outlook)
        and I left the Outlook.NK2 file in tact then rebooted and it worked.


        Back up these files before deleting just in-case it breaks anything.






        share|improve this answer




























          1












          1








          1







          Hi


          I've not got enough magic internet points to add this as a comment but I had the same problem. even after checking all troubleshooting stuff mentioned here and elsewhere.


          My solution was to delete the following:
          OutlPrnt
          Outcmd.dat
          Outlook.srs
          Outlook.xml
          (my mail profile is called outlook)
          and I left the Outlook.NK2 file in tact then rebooted and it worked.


          Back up these files before deleting just in-case it breaks anything.






          share|improve this answer















          Hi


          I've not got enough magic internet points to add this as a comment but I had the same problem. even after checking all troubleshooting stuff mentioned here and elsewhere.


          My solution was to delete the following:
          OutlPrnt
          Outcmd.dat
          Outlook.srs
          Outlook.xml
          (my mail profile is called outlook)
          and I left the Outlook.NK2 file in tact then rebooted and it worked.


          Back up these files before deleting just in-case it breaks anything.







          share|improve this answer














          share|improve this answer



          share|improve this answer








          edited Apr 23 '15 at 11:18

























          answered Apr 23 '15 at 11:12









          HitchmoHitchmo

          1212




          1212

























              1














              FOUND: I experienced just within the last few days certain "sent" emails that were no where to be found ... at least, not in the conventional Outlook folders. I found them in my icloud sent folder. Don't know why they appeared there, and I don't use the name@icloud.com email function, but now I know where they are and will resolve the issue from there (probably deleting the iClould email account.






              share|improve this answer




























                1














                FOUND: I experienced just within the last few days certain "sent" emails that were no where to be found ... at least, not in the conventional Outlook folders. I found them in my icloud sent folder. Don't know why they appeared there, and I don't use the name@icloud.com email function, but now I know where they are and will resolve the issue from there (probably deleting the iClould email account.






                share|improve this answer


























                  1












                  1








                  1







                  FOUND: I experienced just within the last few days certain "sent" emails that were no where to be found ... at least, not in the conventional Outlook folders. I found them in my icloud sent folder. Don't know why they appeared there, and I don't use the name@icloud.com email function, but now I know where they are and will resolve the issue from there (probably deleting the iClould email account.






                  share|improve this answer













                  FOUND: I experienced just within the last few days certain "sent" emails that were no where to be found ... at least, not in the conventional Outlook folders. I found them in my icloud sent folder. Don't know why they appeared there, and I don't use the name@icloud.com email function, but now I know where they are and will resolve the issue from there (probably deleting the iClould email account.







                  share|improve this answer












                  share|improve this answer



                  share|improve this answer










                  answered Mar 21 '18 at 18:53









                  Jim E.Jim E.

                  111




                  111






























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