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Windows 10 Bluetooth LE reconnection issue
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I'm trying to use a Bluetooth LE device with a computer. I can connect just fine and I'm receiving data as expected. If I lose connection then try to reconnect, however, I am no longer seeing data. The computer's Bluetooth Settings still say it's connected and the status LED on the device still indicates a connection, but I do not see any data.
To regain a proper connection I have to power down the BLE device, remove the device from the device list, power up the device, search for Bluetooth devices, then add it back. The process doesn't take very long, but this is being used in a live performance and that sort of interruption is quite disruptive.
I'm also unable to automatically connect when the computer is powered on.
I've tried removing all Bluetooth related items in the Device Manager to no avail.
My question is, where do I begin troubleshooting this? Is there a software tool I can use to tell me if it's still connected and sending data? I'm not sure if it's a Bluetooth LE issue, A hardware issue, or if it's something else in the software path.
Here are some of the particulars:
- OS: Windows 10 Pro, Ver 1809, Build 17763.437
- Computer: Lenovo Thinkpad X130e
- USB BLE Receiver: Tripp Lite U261-001-BT4 (Uses CSR8510 A10 Chipset). Using this because the computer's internal
Bluetooth is not BLE compatible. I have the internal Bluetooth turned
off in the BIOS. - Device: Yamaha MD-BT01
- Software to create the MIDI bridge: LoopMIDI, MIDIberry
bluetooth
asked 11 hours ago
Rich G.Rich G.
11
New contributor
Rich G. is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
add a comment |
I'm trying to use a Bluetooth LE device with a computer. I can connect just fine and I'm receiving data as expected. If I lose connection then try to reconnect, however, I am no longer seeing data. The computer's Bluetooth Settings still say it's connected and the status LED on the device still indicates a connection, but I do not see any data.
To regain a proper connection I have to power down the BLE device, remove the device from the device list, power up the device, search for Bluetooth devices, then add it back. The process doesn't take very long, but this is being used in a live performance and that sort of interruption is quite disruptive.
I'm also unable to automatically connect when the computer is powered on.
I've tried removing all Bluetooth related items in the Device Manager to no avail.
My question is, where do I begin troubleshooting this? Is there a software tool I can use to tell me if it's still connected and sending data? I'm not sure if it's a Bluetooth LE issue, A hardware issue, or if it's something else in the software path.
Here are some of the particulars:
- OS: Windows 10 Pro, Ver 1809, Build 17763.437
- Computer: Lenovo Thinkpad X130e
- USB BLE Receiver: Tripp Lite U261-001-BT4 (Uses CSR8510 A10 Chipset). Using this because the computer's internal
Bluetooth is not BLE compatible. I have the internal Bluetooth turned
off in the BIOS. - Device: Yamaha MD-BT01
- Software to create the MIDI bridge: LoopMIDI, MIDIberry
bluetooth
asked 11 hours ago
Rich G.Rich G.
11
New contributor
Rich G. is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Its Win 10 bug. Try to update tothe latest version. Or use software that does not need to pair (add) with your device.
– Mike Petrichenko
11 hours ago
Updated to latest as of 4/23/19. Edited original statement to include OS info.
– Rich G.
2 hours ago
Please, try this: once you faced the issue try to remove USB Bluetooth dongle from your computer. Open Device Manager and check if Bluetooth drivers (device) is still presents even it is removed. If it is still there - this is Bluetooth drivers bug. If it is disappeared then we can try to resolve this.
– Mike Petrichenko
2 hours ago
add a comment |
I'm trying to use a Bluetooth LE device with a computer. I can connect just fine and I'm receiving data as expected. If I lose connection then try to reconnect, however, I am no longer seeing data. The computer's Bluetooth Settings still say it's connected and the status LED on the device still indicates a connection, but I do not see any data.
To regain a proper connection I have to power down the BLE device, remove the device from the device list, power up the device, search for Bluetooth devices, then add it back. The process doesn't take very long, but this is being used in a live performance and that sort of interruption is quite disruptive.
I'm also unable to automatically connect when the computer is powered on.
I've tried removing all Bluetooth related items in the Device Manager to no avail.
My question is, where do I begin troubleshooting this? Is there a software tool I can use to tell me if it's still connected and sending data? I'm not sure if it's a Bluetooth LE issue, A hardware issue, or if it's something else in the software path.
Here are some of the particulars:
- OS: Windows 10 Pro, Ver 1809, Build 17763.437
- Computer: Lenovo Thinkpad X130e
- USB BLE Receiver: Tripp Lite U261-001-BT4 (Uses CSR8510 A10 Chipset). Using this because the computer's internal
Bluetooth is not BLE compatible. I have the internal Bluetooth turned
off in the BIOS. - Device: Yamaha MD-BT01
- Software to create the MIDI bridge: LoopMIDI, MIDIberry
bluetooth
asked 11 hours ago
Rich G.Rich G.
11
New contributor
Rich G. is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
I'm trying to use a Bluetooth LE device with a computer. I can connect just fine and I'm receiving data as expected. If I lose connection then try to reconnect, however, I am no longer seeing data. The computer's Bluetooth Settings still say it's connected and the status LED on the device still indicates a connection, but I do not see any data.
To regain a proper connection I have to power down the BLE device, remove the device from the device list, power up the device, search for Bluetooth devices, then add it back. The process doesn't take very long, but this is being used in a live performance and that sort of interruption is quite disruptive.
I'm also unable to automatically connect when the computer is powered on.
I've tried removing all Bluetooth related items in the Device Manager to no avail.
My question is, where do I begin troubleshooting this? Is there a software tool I can use to tell me if it's still connected and sending data? I'm not sure if it's a Bluetooth LE issue, A hardware issue, or if it's something else in the software path.
Here are some of the particulars:
- OS: Windows 10 Pro, Ver 1809, Build 17763.437
- Computer: Lenovo Thinkpad X130e
- USB BLE Receiver: Tripp Lite U261-001-BT4 (Uses CSR8510 A10 Chipset). Using this because the computer's internal
Bluetooth is not BLE compatible. I have the internal Bluetooth turned
off in the BIOS. - Device: Yamaha MD-BT01
- Software to create the MIDI bridge: LoopMIDI, MIDIberry
bluetooth
bluetooth
asked 11 hours ago
Rich G.Rich G.
11
New contributor
Rich G. is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 11 hours ago
Rich G.Rich G.
11
New contributor
Rich G. is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
edited 2 hours ago
Rich G.
asked 11 hours ago
Rich G.Rich G.
11
New contributor
Rich G. is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 11 hours ago
Rich G.Rich G.
11
asked 11 hours ago
Rich G.Rich G.
11
11
New contributor
Rich G. is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
New contributor
Rich G. is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Rich G. is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Its Win 10 bug. Try to update tothe latest version. Or use software that does not need to pair (add) with your device.
– Mike Petrichenko
11 hours ago
Updated to latest as of 4/23/19. Edited original statement to include OS info.
– Rich G.
2 hours ago
Please, try this: once you faced the issue try to remove USB Bluetooth dongle from your computer. Open Device Manager and check if Bluetooth drivers (device) is still presents even it is removed. If it is still there - this is Bluetooth drivers bug. If it is disappeared then we can try to resolve this.
– Mike Petrichenko
2 hours ago
add a comment |
Its Win 10 bug. Try to update tothe latest version. Or use software that does not need to pair (add) with your device.
– Mike Petrichenko
11 hours ago
Updated to latest as of 4/23/19. Edited original statement to include OS info.
– Rich G.
2 hours ago
Please, try this: once you faced the issue try to remove USB Bluetooth dongle from your computer. Open Device Manager and check if Bluetooth drivers (device) is still presents even it is removed. If it is still there - this is Bluetooth drivers bug. If it is disappeared then we can try to resolve this.
– Mike Petrichenko
2 hours ago
Its Win 10 bug. Try to update tothe latest version. Or use software that does not need to pair (add) with your device.
– Mike Petrichenko
11 hours ago
Its Win 10 bug. Try to update tothe latest version. Or use software that does not need to pair (add) with your device.
– Mike Petrichenko
11 hours ago
Updated to latest as of 4/23/19. Edited original statement to include OS info.
– Rich G.
2 hours ago
Updated to latest as of 4/23/19. Edited original statement to include OS info.
– Rich G.
2 hours ago
Please, try this: once you faced the issue try to remove USB Bluetooth dongle from your computer. Open Device Manager and check if Bluetooth drivers (device) is still presents even it is removed. If it is still there - this is Bluetooth drivers bug. If it is disappeared then we can try to resolve this.
– Mike Petrichenko
2 hours ago
Please, try this: once you faced the issue try to remove USB Bluetooth dongle from your computer. Open Device Manager and check if Bluetooth drivers (device) is still presents even it is removed. If it is still there - this is Bluetooth drivers bug. If it is disappeared then we can try to resolve this.
– Mike Petrichenko
2 hours ago
add a comment |
1 Answer
1
active
oldest
votes
This may be a problem with the driver.
The Tripp Lite page
Mini Bluetooth 4.0 (Class 1) USB Adapter
Contains these drivers:
- Driver for U261-001-BT4 Version 1
- Driver for U261-001-BT4 Version 2
You may also from this page register your device for a 3-years warranty
(if not too late).
The release notes for version 2 contain this method for distinguishing between
the two versions:
To determine which version of the U261-001-BT4 you have, check to see if your unit has a SKU number printed on the back of the unit. If you see the SKU number CU885A printed on the back, you have v2 that requires BlueSoleil. If you see anything else, you have v1.
The v2 driver will install the BlueSoleil Bluetooth stack, so you will not be
using the Microsoft stack (but you may always return to using the Microsoft stack).
answered 11 hours ago
harrymcharrymc
266k14275583
I have the V2 adapter. I tried the whole BlueSoleil route, but could never get it to work at all. At least with the Microsoft stack it works when I add the MD-BT01 to the device list. On top of that, the BlueSoleil software is a data limited trial version. I've been down the road of TrippLite tech support... which is why I'm here where the real pros are. ;)
– Rich G.
10 hours ago
Flattery, flattery ;) If the problem is with the Tripp Lite built-in firmware, I don't think that there is an update for that, if the device just doesn't detect that the connection was broken and keeps on using the dead one. Why does the connection break? This shouldn't happen for a dongle.
– harrymc
10 hours ago
Why does the connection break?... could be monetary power loss, out of range, blocked signal (line of sight path interrupted), RF interference.
– Rich G.
9 hours ago
Power loss for dongle means computer down. Interference would cause frequent problems. Is this happening a lot or very infrequently?
– harrymc
9 hours ago
The computer stays powered and thus the TrippLite Adapter stays powered. The MD-BT01 plugs into a MIDI controller that sits on the stage. It's currently susceptible to having its power interrupted... someone might kick the power cord, battery might die, falls out of socket. As much as we try to design against things like this happening, they can and do happen. When it does happen, things need to get back running quickly. Having to spend 5 mins reconnecting bluetooth software connections can seem like an eternity.
– Rich G.
8 hours ago
|
show 1 more comment
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1 Answer
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active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
This may be a problem with the driver.
The Tripp Lite page
Mini Bluetooth 4.0 (Class 1) USB Adapter
Contains these drivers:
- Driver for U261-001-BT4 Version 1
- Driver for U261-001-BT4 Version 2
You may also from this page register your device for a 3-years warranty
(if not too late).
The release notes for version 2 contain this method for distinguishing between
the two versions:
To determine which version of the U261-001-BT4 you have, check to see if your unit has a SKU number printed on the back of the unit. If you see the SKU number CU885A printed on the back, you have v2 that requires BlueSoleil. If you see anything else, you have v1.
The v2 driver will install the BlueSoleil Bluetooth stack, so you will not be
using the Microsoft stack (but you may always return to using the Microsoft stack).
answered 11 hours ago
harrymcharrymc
266k14275583
I have the V2 adapter. I tried the whole BlueSoleil route, but could never get it to work at all. At least with the Microsoft stack it works when I add the MD-BT01 to the device list. On top of that, the BlueSoleil software is a data limited trial version. I've been down the road of TrippLite tech support... which is why I'm here where the real pros are. ;)
– Rich G.
10 hours ago
Flattery, flattery ;) If the problem is with the Tripp Lite built-in firmware, I don't think that there is an update for that, if the device just doesn't detect that the connection was broken and keeps on using the dead one. Why does the connection break? This shouldn't happen for a dongle.
– harrymc
10 hours ago
Why does the connection break?... could be monetary power loss, out of range, blocked signal (line of sight path interrupted), RF interference.
– Rich G.
9 hours ago
Power loss for dongle means computer down. Interference would cause frequent problems. Is this happening a lot or very infrequently?
– harrymc
9 hours ago
The computer stays powered and thus the TrippLite Adapter stays powered. The MD-BT01 plugs into a MIDI controller that sits on the stage. It's currently susceptible to having its power interrupted... someone might kick the power cord, battery might die, falls out of socket. As much as we try to design against things like this happening, they can and do happen. When it does happen, things need to get back running quickly. Having to spend 5 mins reconnecting bluetooth software connections can seem like an eternity.
– Rich G.
8 hours ago
|
show 1 more comment
This may be a problem with the driver.
The Tripp Lite page
Mini Bluetooth 4.0 (Class 1) USB Adapter
Contains these drivers:
- Driver for U261-001-BT4 Version 1
- Driver for U261-001-BT4 Version 2
You may also from this page register your device for a 3-years warranty
(if not too late).
The release notes for version 2 contain this method for distinguishing between
the two versions:
To determine which version of the U261-001-BT4 you have, check to see if your unit has a SKU number printed on the back of the unit. If you see the SKU number CU885A printed on the back, you have v2 that requires BlueSoleil. If you see anything else, you have v1.
The v2 driver will install the BlueSoleil Bluetooth stack, so you will not be
using the Microsoft stack (but you may always return to using the Microsoft stack).
answered 11 hours ago
harrymcharrymc
266k14275583
I have the V2 adapter. I tried the whole BlueSoleil route, but could never get it to work at all. At least with the Microsoft stack it works when I add the MD-BT01 to the device list. On top of that, the BlueSoleil software is a data limited trial version. I've been down the road of TrippLite tech support... which is why I'm here where the real pros are. ;)
– Rich G.
10 hours ago
Flattery, flattery ;) If the problem is with the Tripp Lite built-in firmware, I don't think that there is an update for that, if the device just doesn't detect that the connection was broken and keeps on using the dead one. Why does the connection break? This shouldn't happen for a dongle.
– harrymc
10 hours ago
Why does the connection break?... could be monetary power loss, out of range, blocked signal (line of sight path interrupted), RF interference.
– Rich G.
9 hours ago
Power loss for dongle means computer down. Interference would cause frequent problems. Is this happening a lot or very infrequently?
– harrymc
9 hours ago
The computer stays powered and thus the TrippLite Adapter stays powered. The MD-BT01 plugs into a MIDI controller that sits on the stage. It's currently susceptible to having its power interrupted... someone might kick the power cord, battery might die, falls out of socket. As much as we try to design against things like this happening, they can and do happen. When it does happen, things need to get back running quickly. Having to spend 5 mins reconnecting bluetooth software connections can seem like an eternity.
– Rich G.
8 hours ago
|
show 1 more comment
This may be a problem with the driver.
The Tripp Lite page
Mini Bluetooth 4.0 (Class 1) USB Adapter
Contains these drivers:
- Driver for U261-001-BT4 Version 1
- Driver for U261-001-BT4 Version 2
You may also from this page register your device for a 3-years warranty
(if not too late).
The release notes for version 2 contain this method for distinguishing between
the two versions:
To determine which version of the U261-001-BT4 you have, check to see if your unit has a SKU number printed on the back of the unit. If you see the SKU number CU885A printed on the back, you have v2 that requires BlueSoleil. If you see anything else, you have v1.
The v2 driver will install the BlueSoleil Bluetooth stack, so you will not be
using the Microsoft stack (but you may always return to using the Microsoft stack).
answered 11 hours ago
harrymcharrymc
266k14275583
This may be a problem with the driver.
The Tripp Lite page
Mini Bluetooth 4.0 (Class 1) USB Adapter
Contains these drivers:
- Driver for U261-001-BT4 Version 1
- Driver for U261-001-BT4 Version 2
You may also from this page register your device for a 3-years warranty
(if not too late).
The release notes for version 2 contain this method for distinguishing between
the two versions:
To determine which version of the U261-001-BT4 you have, check to see if your unit has a SKU number printed on the back of the unit. If you see the SKU number CU885A printed on the back, you have v2 that requires BlueSoleil. If you see anything else, you have v1.
The v2 driver will install the BlueSoleil Bluetooth stack, so you will not be
using the Microsoft stack (but you may always return to using the Microsoft stack).
answered 11 hours ago
harrymcharrymc
266k14275583
answered 11 hours ago
harrymcharrymc
266k14275583
answered 11 hours ago
harrymcharrymc
266k14275583
answered 11 hours ago
harrymcharrymc
266k14275583
266k14275583
I have the V2 adapter. I tried the whole BlueSoleil route, but could never get it to work at all. At least with the Microsoft stack it works when I add the MD-BT01 to the device list. On top of that, the BlueSoleil software is a data limited trial version. I've been down the road of TrippLite tech support... which is why I'm here where the real pros are. ;)
– Rich G.
10 hours ago
Flattery, flattery ;) If the problem is with the Tripp Lite built-in firmware, I don't think that there is an update for that, if the device just doesn't detect that the connection was broken and keeps on using the dead one. Why does the connection break? This shouldn't happen for a dongle.
– harrymc
10 hours ago
Why does the connection break?... could be monetary power loss, out of range, blocked signal (line of sight path interrupted), RF interference.
– Rich G.
9 hours ago
Power loss for dongle means computer down. Interference would cause frequent problems. Is this happening a lot or very infrequently?
– harrymc
9 hours ago
The computer stays powered and thus the TrippLite Adapter stays powered. The MD-BT01 plugs into a MIDI controller that sits on the stage. It's currently susceptible to having its power interrupted... someone might kick the power cord, battery might die, falls out of socket. As much as we try to design against things like this happening, they can and do happen. When it does happen, things need to get back running quickly. Having to spend 5 mins reconnecting bluetooth software connections can seem like an eternity.
– Rich G.
8 hours ago
|
show 1 more comment
I have the V2 adapter. I tried the whole BlueSoleil route, but could never get it to work at all. At least with the Microsoft stack it works when I add the MD-BT01 to the device list. On top of that, the BlueSoleil software is a data limited trial version. I've been down the road of TrippLite tech support... which is why I'm here where the real pros are. ;)
– Rich G.
10 hours ago
Flattery, flattery ;) If the problem is with the Tripp Lite built-in firmware, I don't think that there is an update for that, if the device just doesn't detect that the connection was broken and keeps on using the dead one. Why does the connection break? This shouldn't happen for a dongle.
– harrymc
10 hours ago
Why does the connection break?... could be monetary power loss, out of range, blocked signal (line of sight path interrupted), RF interference.
– Rich G.
9 hours ago
Power loss for dongle means computer down. Interference would cause frequent problems. Is this happening a lot or very infrequently?
– harrymc
9 hours ago
The computer stays powered and thus the TrippLite Adapter stays powered. The MD-BT01 plugs into a MIDI controller that sits on the stage. It's currently susceptible to having its power interrupted... someone might kick the power cord, battery might die, falls out of socket. As much as we try to design against things like this happening, they can and do happen. When it does happen, things need to get back running quickly. Having to spend 5 mins reconnecting bluetooth software connections can seem like an eternity.
– Rich G.
8 hours ago
I have the V2 adapter. I tried the whole BlueSoleil route, but could never get it to work at all. At least with the Microsoft stack it works when I add the MD-BT01 to the device list. On top of that, the BlueSoleil software is a data limited trial version. I've been down the road of TrippLite tech support... which is why I'm here where the real pros are. ;)
– Rich G.
10 hours ago
I have the V2 adapter. I tried the whole BlueSoleil route, but could never get it to work at all. At least with the Microsoft stack it works when I add the MD-BT01 to the device list. On top of that, the BlueSoleil software is a data limited trial version. I've been down the road of TrippLite tech support... which is why I'm here where the real pros are. ;)
– Rich G.
10 hours ago
Flattery, flattery ;) If the problem is with the Tripp Lite built-in firmware, I don't think that there is an update for that, if the device just doesn't detect that the connection was broken and keeps on using the dead one. Why does the connection break? This shouldn't happen for a dongle.
– harrymc
10 hours ago
Flattery, flattery ;) If the problem is with the Tripp Lite built-in firmware, I don't think that there is an update for that, if the device just doesn't detect that the connection was broken and keeps on using the dead one. Why does the connection break? This shouldn't happen for a dongle.
– harrymc
10 hours ago
Why does the connection break?... could be monetary power loss, out of range, blocked signal (line of sight path interrupted), RF interference.
– Rich G.
9 hours ago
Why does the connection break?... could be monetary power loss, out of range, blocked signal (line of sight path interrupted), RF interference.
– Rich G.
9 hours ago
Power loss for dongle means computer down. Interference would cause frequent problems. Is this happening a lot or very infrequently?
– harrymc
9 hours ago
Power loss for dongle means computer down. Interference would cause frequent problems. Is this happening a lot or very infrequently?
– harrymc
9 hours ago
The computer stays powered and thus the TrippLite Adapter stays powered. The MD-BT01 plugs into a MIDI controller that sits on the stage. It's currently susceptible to having its power interrupted... someone might kick the power cord, battery might die, falls out of socket. As much as we try to design against things like this happening, they can and do happen. When it does happen, things need to get back running quickly. Having to spend 5 mins reconnecting bluetooth software connections can seem like an eternity.
– Rich G.
8 hours ago
The computer stays powered and thus the TrippLite Adapter stays powered. The MD-BT01 plugs into a MIDI controller that sits on the stage. It's currently susceptible to having its power interrupted... someone might kick the power cord, battery might die, falls out of socket. As much as we try to design against things like this happening, they can and do happen. When it does happen, things need to get back running quickly. Having to spend 5 mins reconnecting bluetooth software connections can seem like an eternity.
– Rich G.
8 hours ago
|
show 1 more comment
Rich G. is a new contributor. Be nice, and check out our Code of Conduct.
Rich G. is a new contributor. Be nice, and check out our Code of Conduct.
Rich G. is a new contributor. Be nice, and check out our Code of Conduct.
Rich G. is a new contributor. Be nice, and check out our Code of Conduct.
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Its Win 10 bug. Try to update tothe latest version. Or use software that does not need to pair (add) with your device.
– Mike Petrichenko
11 hours ago
Updated to latest as of 4/23/19. Edited original statement to include OS info.
– Rich G.
2 hours ago
Please, try this: once you faced the issue try to remove USB Bluetooth dongle from your computer. Open Device Manager and check if Bluetooth drivers (device) is still presents even it is removed. If it is still there - this is Bluetooth drivers bug. If it is disappeared then we can try to resolve this.
– Mike Petrichenko
2 hours ago