Why Secondary Internal HDD Vanishes/Reappears Randomly In Windows 10 , Dell? Announcing the...

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Why Secondary Internal HDD Vanishes/Reappears Randomly In Windows 10 , Dell?



Announcing the arrival of Valued Associate #679: Cesar Manara
Planned maintenance scheduled April 17/18, 2019 at 00:00UTC (8:00pm US/Eastern)Can't choose which HDD to bootInstalled seagate sshd(Solid State Hybrid Drive), did a reinstall, now the pc shuts down randomlyIs it bad to move my laptop (or change its orientation) while its on if it has a Solid State Drive?How do I install a solid state hard drive?Secondary Internal HDD Vanishes/Reappears Randomly In Windows 8.1My hard drive is hanging for a couple seconds at a timeBIOS won't recognize second hard disk without restartingLaptop randomly going in hibernateWindows 10 fails to boot after HDD clone to SSD“Operating system not found” after HDD replacement on Dell Inspiron M301Z





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I am using dell inspiron 7570 laptop, it consist of 120 GB S-SD (solid-state drive) & 1 tb HDD (hard disk drive) but some times after turning-on or re-start my laptop HDD will disappear and appear randomly, after 1 or 2 days works fine for some while, again the same problem appears.



Where is the problem exactly happening?










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  • How old is the laptop? Any possibility the HDD may be failing? Loose connection? There are too many things that could cause it.. if it is still under warranty - definitely go to Dell and get it checked.

    – Darius
    yesterday











  • It is a year old laptop, i given it in dell service center and they replaced HDD and then updated drivers but again after 3 months facing same problem, I have visited again dell they too were not sure what to do, this is the end of my warranty, what if this repeats again?

    – Uday King
    yesterday


















0















I am using dell inspiron 7570 laptop, it consist of 120 GB S-SD (solid-state drive) & 1 tb HDD (hard disk drive) but some times after turning-on or re-start my laptop HDD will disappear and appear randomly, after 1 or 2 days works fine for some while, again the same problem appears.



Where is the problem exactly happening?










share|improve this question







New contributor




Uday King is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.





















  • How old is the laptop? Any possibility the HDD may be failing? Loose connection? There are too many things that could cause it.. if it is still under warranty - definitely go to Dell and get it checked.

    – Darius
    yesterday











  • It is a year old laptop, i given it in dell service center and they replaced HDD and then updated drivers but again after 3 months facing same problem, I have visited again dell they too were not sure what to do, this is the end of my warranty, what if this repeats again?

    – Uday King
    yesterday














0












0








0








I am using dell inspiron 7570 laptop, it consist of 120 GB S-SD (solid-state drive) & 1 tb HDD (hard disk drive) but some times after turning-on or re-start my laptop HDD will disappear and appear randomly, after 1 or 2 days works fine for some while, again the same problem appears.



Where is the problem exactly happening?










share|improve this question







New contributor




Uday King is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.












I am using dell inspiron 7570 laptop, it consist of 120 GB S-SD (solid-state drive) & 1 tb HDD (hard disk drive) but some times after turning-on or re-start my laptop HDD will disappear and appear randomly, after 1 or 2 days works fine for some while, again the same problem appears.



Where is the problem exactly happening?







windows-10 hard-drive laptop ssd hardware-failure






share|improve this question







New contributor




Uday King is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











share|improve this question







New contributor




Uday King is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









share|improve this question




share|improve this question






New contributor




Uday King is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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asked yesterday









Uday KingUday King

11




11




New contributor




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Uday King is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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Check out our Code of Conduct.













  • How old is the laptop? Any possibility the HDD may be failing? Loose connection? There are too many things that could cause it.. if it is still under warranty - definitely go to Dell and get it checked.

    – Darius
    yesterday











  • It is a year old laptop, i given it in dell service center and they replaced HDD and then updated drivers but again after 3 months facing same problem, I have visited again dell they too were not sure what to do, this is the end of my warranty, what if this repeats again?

    – Uday King
    yesterday



















  • How old is the laptop? Any possibility the HDD may be failing? Loose connection? There are too many things that could cause it.. if it is still under warranty - definitely go to Dell and get it checked.

    – Darius
    yesterday











  • It is a year old laptop, i given it in dell service center and they replaced HDD and then updated drivers but again after 3 months facing same problem, I have visited again dell they too were not sure what to do, this is the end of my warranty, what if this repeats again?

    – Uday King
    yesterday

















How old is the laptop? Any possibility the HDD may be failing? Loose connection? There are too many things that could cause it.. if it is still under warranty - definitely go to Dell and get it checked.

– Darius
yesterday





How old is the laptop? Any possibility the HDD may be failing? Loose connection? There are too many things that could cause it.. if it is still under warranty - definitely go to Dell and get it checked.

– Darius
yesterday













It is a year old laptop, i given it in dell service center and they replaced HDD and then updated drivers but again after 3 months facing same problem, I have visited again dell they too were not sure what to do, this is the end of my warranty, what if this repeats again?

– Uday King
yesterday





It is a year old laptop, i given it in dell service center and they replaced HDD and then updated drivers but again after 3 months facing same problem, I have visited again dell they too were not sure what to do, this is the end of my warranty, what if this repeats again?

– Uday King
yesterday










2 Answers
2






active

oldest

votes


















0














It definitely sounds like a hardware issue. However, the first thing I would do would be to confirm this. I would boot a Linux live USB/CD/DVD and see if the problem still persists.



If the problem no longer occurs, then there is a OS/software issue. Resolving the issue would take some more troubleshooting.



If the problem still occurs, it is most likely a hardware issue. The problem could be a faulty SATA controller, bad solder joints, broken traces, etc. These issues are not really user fixable. Nor are they fixable by Dell. The simplest and most cost effective solution is to replace the laptop's motherboard.



If your laptop is still under warranty, I would ask for a motherboard replacement. Since the hard drive was replaced and the issue is still occurring, replacing the motherboard should resolve the issue. Talk to Dell support, tell them you are still having the issue after the drive was replaced, and request a replacement motherboard be installed.






share|improve this answer































    0














    You can see if there were any disk errors logged.




    1. Hold the Windows Key+X on your keyboard then click Event Viewer.

    2. Expand Windows Logs and click System

    3. On the right click Filter Current Log...

    4. Drop down Event Sources and tick 'disk' and 'Disk' and hit OK

    5. Review any shown logs to see if there are errors


    These log entries will generally tell you if a disk has bad blocks or errors, or possibly if the drive was removed unexpectedly.



    Under the same menu (Windows Key+X) you will see 'Disk Management' - If the drive has disappeared from Windows Explorer however still shows under the disk management console, it could be a partition error, in which case you would need to run a check dick over the drive. You can perform this by the same menu (Windows Key+X) and select 'Windows PowerShell (Admin)' OR 'Command Prompt (Admin)'.



    Accept the permissions to run in the UAC prompt that shows.
    In the new window that has appeared type: chkdsk D: /R - This is assuming the drive you are having troubles with has a drive letter of D:. Change this to which ever letter is disappearing.






    share|improve this answer








    New contributor




    kfear is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.





















      Your Answer








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      2 Answers
      2






      active

      oldest

      votes








      2 Answers
      2






      active

      oldest

      votes









      active

      oldest

      votes






      active

      oldest

      votes









      0














      It definitely sounds like a hardware issue. However, the first thing I would do would be to confirm this. I would boot a Linux live USB/CD/DVD and see if the problem still persists.



      If the problem no longer occurs, then there is a OS/software issue. Resolving the issue would take some more troubleshooting.



      If the problem still occurs, it is most likely a hardware issue. The problem could be a faulty SATA controller, bad solder joints, broken traces, etc. These issues are not really user fixable. Nor are they fixable by Dell. The simplest and most cost effective solution is to replace the laptop's motherboard.



      If your laptop is still under warranty, I would ask for a motherboard replacement. Since the hard drive was replaced and the issue is still occurring, replacing the motherboard should resolve the issue. Talk to Dell support, tell them you are still having the issue after the drive was replaced, and request a replacement motherboard be installed.






      share|improve this answer




























        0














        It definitely sounds like a hardware issue. However, the first thing I would do would be to confirm this. I would boot a Linux live USB/CD/DVD and see if the problem still persists.



        If the problem no longer occurs, then there is a OS/software issue. Resolving the issue would take some more troubleshooting.



        If the problem still occurs, it is most likely a hardware issue. The problem could be a faulty SATA controller, bad solder joints, broken traces, etc. These issues are not really user fixable. Nor are they fixable by Dell. The simplest and most cost effective solution is to replace the laptop's motherboard.



        If your laptop is still under warranty, I would ask for a motherboard replacement. Since the hard drive was replaced and the issue is still occurring, replacing the motherboard should resolve the issue. Talk to Dell support, tell them you are still having the issue after the drive was replaced, and request a replacement motherboard be installed.






        share|improve this answer


























          0












          0








          0







          It definitely sounds like a hardware issue. However, the first thing I would do would be to confirm this. I would boot a Linux live USB/CD/DVD and see if the problem still persists.



          If the problem no longer occurs, then there is a OS/software issue. Resolving the issue would take some more troubleshooting.



          If the problem still occurs, it is most likely a hardware issue. The problem could be a faulty SATA controller, bad solder joints, broken traces, etc. These issues are not really user fixable. Nor are they fixable by Dell. The simplest and most cost effective solution is to replace the laptop's motherboard.



          If your laptop is still under warranty, I would ask for a motherboard replacement. Since the hard drive was replaced and the issue is still occurring, replacing the motherboard should resolve the issue. Talk to Dell support, tell them you are still having the issue after the drive was replaced, and request a replacement motherboard be installed.






          share|improve this answer













          It definitely sounds like a hardware issue. However, the first thing I would do would be to confirm this. I would boot a Linux live USB/CD/DVD and see if the problem still persists.



          If the problem no longer occurs, then there is a OS/software issue. Resolving the issue would take some more troubleshooting.



          If the problem still occurs, it is most likely a hardware issue. The problem could be a faulty SATA controller, bad solder joints, broken traces, etc. These issues are not really user fixable. Nor are they fixable by Dell. The simplest and most cost effective solution is to replace the laptop's motherboard.



          If your laptop is still under warranty, I would ask for a motherboard replacement. Since the hard drive was replaced and the issue is still occurring, replacing the motherboard should resolve the issue. Talk to Dell support, tell them you are still having the issue after the drive was replaced, and request a replacement motherboard be installed.







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered 23 hours ago









          KeltariKeltari

          51.7k18119171




          51.7k18119171

























              0














              You can see if there were any disk errors logged.




              1. Hold the Windows Key+X on your keyboard then click Event Viewer.

              2. Expand Windows Logs and click System

              3. On the right click Filter Current Log...

              4. Drop down Event Sources and tick 'disk' and 'Disk' and hit OK

              5. Review any shown logs to see if there are errors


              These log entries will generally tell you if a disk has bad blocks or errors, or possibly if the drive was removed unexpectedly.



              Under the same menu (Windows Key+X) you will see 'Disk Management' - If the drive has disappeared from Windows Explorer however still shows under the disk management console, it could be a partition error, in which case you would need to run a check dick over the drive. You can perform this by the same menu (Windows Key+X) and select 'Windows PowerShell (Admin)' OR 'Command Prompt (Admin)'.



              Accept the permissions to run in the UAC prompt that shows.
              In the new window that has appeared type: chkdsk D: /R - This is assuming the drive you are having troubles with has a drive letter of D:. Change this to which ever letter is disappearing.






              share|improve this answer








              New contributor




              kfear is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
              Check out our Code of Conduct.

























                0














                You can see if there were any disk errors logged.




                1. Hold the Windows Key+X on your keyboard then click Event Viewer.

                2. Expand Windows Logs and click System

                3. On the right click Filter Current Log...

                4. Drop down Event Sources and tick 'disk' and 'Disk' and hit OK

                5. Review any shown logs to see if there are errors


                These log entries will generally tell you if a disk has bad blocks or errors, or possibly if the drive was removed unexpectedly.



                Under the same menu (Windows Key+X) you will see 'Disk Management' - If the drive has disappeared from Windows Explorer however still shows under the disk management console, it could be a partition error, in which case you would need to run a check dick over the drive. You can perform this by the same menu (Windows Key+X) and select 'Windows PowerShell (Admin)' OR 'Command Prompt (Admin)'.



                Accept the permissions to run in the UAC prompt that shows.
                In the new window that has appeared type: chkdsk D: /R - This is assuming the drive you are having troubles with has a drive letter of D:. Change this to which ever letter is disappearing.






                share|improve this answer








                New contributor




                kfear is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                Check out our Code of Conduct.























                  0












                  0








                  0







                  You can see if there were any disk errors logged.




                  1. Hold the Windows Key+X on your keyboard then click Event Viewer.

                  2. Expand Windows Logs and click System

                  3. On the right click Filter Current Log...

                  4. Drop down Event Sources and tick 'disk' and 'Disk' and hit OK

                  5. Review any shown logs to see if there are errors


                  These log entries will generally tell you if a disk has bad blocks or errors, or possibly if the drive was removed unexpectedly.



                  Under the same menu (Windows Key+X) you will see 'Disk Management' - If the drive has disappeared from Windows Explorer however still shows under the disk management console, it could be a partition error, in which case you would need to run a check dick over the drive. You can perform this by the same menu (Windows Key+X) and select 'Windows PowerShell (Admin)' OR 'Command Prompt (Admin)'.



                  Accept the permissions to run in the UAC prompt that shows.
                  In the new window that has appeared type: chkdsk D: /R - This is assuming the drive you are having troubles with has a drive letter of D:. Change this to which ever letter is disappearing.






                  share|improve this answer








                  New contributor




                  kfear is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.










                  You can see if there were any disk errors logged.




                  1. Hold the Windows Key+X on your keyboard then click Event Viewer.

                  2. Expand Windows Logs and click System

                  3. On the right click Filter Current Log...

                  4. Drop down Event Sources and tick 'disk' and 'Disk' and hit OK

                  5. Review any shown logs to see if there are errors


                  These log entries will generally tell you if a disk has bad blocks or errors, or possibly if the drive was removed unexpectedly.



                  Under the same menu (Windows Key+X) you will see 'Disk Management' - If the drive has disappeared from Windows Explorer however still shows under the disk management console, it could be a partition error, in which case you would need to run a check dick over the drive. You can perform this by the same menu (Windows Key+X) and select 'Windows PowerShell (Admin)' OR 'Command Prompt (Admin)'.



                  Accept the permissions to run in the UAC prompt that shows.
                  In the new window that has appeared type: chkdsk D: /R - This is assuming the drive you are having troubles with has a drive letter of D:. Change this to which ever letter is disappearing.







                  share|improve this answer








                  New contributor




                  kfear is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.









                  share|improve this answer



                  share|improve this answer






                  New contributor




                  kfear is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.









                  answered 22 hours ago









                  kfearkfear

                  1




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                  New contributor





                  kfear is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.






                  kfear is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.






















                      Uday King is a new contributor. Be nice, and check out our Code of Conduct.










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