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iphone won't show up on PC
Announcing the arrival of Valued Associate #679: Cesar Manara
Planned maintenance scheduled April 17/18, 2019 at 00:00UTC (8:00pm US/Eastern)iTunes won't sync with my iPhoneMake computer go to sleep after USB phone charging is completeWindows 7 Not Recognizing Camera Nor iPhone as CameraCan USB 3.0 device initiate communication with USB 2.0 computer?Can short circuiting kill a USB cable?Can an infected Android or iOS phone infect a PC running Windows?Virtualized OSX can't see iPhone device3rd Party Mail Clients on iPhone/Android and Credential StorageComputer only boots when my phone is plugged in?Is it possible to have a USB 3.0 port with more than 900 mA for charging and data transfer at the same time?
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When I attach my iPhone 4S to my Dell laptop running Windows 7, using USB cord, the computer "pings" to indicate that the phone is connected, but it doesn't show up visually as an external device.
I've rebooted... checked the Apple External Device Support and App Support programs - they are installed and operating... don't know what to do next.
One interesting (to me) thing is that while the phone is plugged into the computer, it's charging! Is that normal? Or is it symptomatic of something related to not being able to see the device?
I read one website which said that my virus protection program might be causing this -- anyone concur? I have AVG Free and I don't really want to uninstall it unless I'm convinced that's where the problem lies.
Any suggestions appreciated!!
windows-7 usb iphone
asked Aug 6 '14 at 22:53
BobBob
62
add a comment |
When I attach my iPhone 4S to my Dell laptop running Windows 7, using USB cord, the computer "pings" to indicate that the phone is connected, but it doesn't show up visually as an external device.
I've rebooted... checked the Apple External Device Support and App Support programs - they are installed and operating... don't know what to do next.
One interesting (to me) thing is that while the phone is plugged into the computer, it's charging! Is that normal? Or is it symptomatic of something related to not being able to see the device?
I read one website which said that my virus protection program might be causing this -- anyone concur? I have AVG Free and I don't really want to uninstall it unless I'm convinced that's where the problem lies.
Any suggestions appreciated!!
windows-7 usb iphone
asked Aug 6 '14 at 22:53
BobBob
62
Does your phone show the trust computer dialog? Is your phone unlocked (i.e. not on the lock screen)?
– ernie
Aug 6 '14 at 23:08
add a comment |
When I attach my iPhone 4S to my Dell laptop running Windows 7, using USB cord, the computer "pings" to indicate that the phone is connected, but it doesn't show up visually as an external device.
I've rebooted... checked the Apple External Device Support and App Support programs - they are installed and operating... don't know what to do next.
One interesting (to me) thing is that while the phone is plugged into the computer, it's charging! Is that normal? Or is it symptomatic of something related to not being able to see the device?
I read one website which said that my virus protection program might be causing this -- anyone concur? I have AVG Free and I don't really want to uninstall it unless I'm convinced that's where the problem lies.
Any suggestions appreciated!!
windows-7 usb iphone
asked Aug 6 '14 at 22:53
BobBob
62
When I attach my iPhone 4S to my Dell laptop running Windows 7, using USB cord, the computer "pings" to indicate that the phone is connected, but it doesn't show up visually as an external device.
I've rebooted... checked the Apple External Device Support and App Support programs - they are installed and operating... don't know what to do next.
One interesting (to me) thing is that while the phone is plugged into the computer, it's charging! Is that normal? Or is it symptomatic of something related to not being able to see the device?
I read one website which said that my virus protection program might be causing this -- anyone concur? I have AVG Free and I don't really want to uninstall it unless I'm convinced that's where the problem lies.
Any suggestions appreciated!!
windows-7 usb iphone
windows-7 usb iphone
asked Aug 6 '14 at 22:53
BobBob
62
asked Aug 6 '14 at 22:53
BobBob
62
asked Aug 6 '14 at 22:53
BobBob
62
asked Aug 6 '14 at 22:53
BobBob
62
asked Aug 6 '14 at 22:53
BobBob
62
62
Does your phone show the trust computer dialog? Is your phone unlocked (i.e. not on the lock screen)?
– ernie
Aug 6 '14 at 23:08
add a comment |
Does your phone show the trust computer dialog? Is your phone unlocked (i.e. not on the lock screen)?
– ernie
Aug 6 '14 at 23:08
Does your phone show the trust computer dialog? Is your phone unlocked (i.e. not on the lock screen)?
– ernie
Aug 6 '14 at 23:08
Does your phone show the trust computer dialog? Is your phone unlocked (i.e. not on the lock screen)?
– ernie
Aug 6 '14 at 23:08
add a comment |
2 Answers
2
active
oldest
votes
Are you using the cord that came with your computer? If you're using a replacement cord or one for an older phone it might not be compatible with the 4S.
AVG is not the problem - if you've got the right cord then you should go to control panel & "Add a Device" - this will lead you through the troubleshooting process if it still cannot find the iPhone.
answered Aug 7 '14 at 2:34
Jason GordonJason Gordon
412
add a comment |
I had this issue, and it appears I once accidentally told the iPhone to not trust the PC.
This Gihosoft article has a good solution halfway down, or copied below. This worked for me:
1. On iPhone, go to Settings > General > Reset.
2. Choose Reset All Settings. The iPhone will restart.
Note this will in fact reset all phone settings (including wallpapers), but no information, data, or files are lost or changed.
3. Connect iPhone to the computer
4. Disconnect and reconnect iPhone to computer. Tap “Trust” or "accept" from the prompt.
answered yesterday
Trevor DTrevor D
158138
add a comment |
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2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
Are you using the cord that came with your computer? If you're using a replacement cord or one for an older phone it might not be compatible with the 4S.
AVG is not the problem - if you've got the right cord then you should go to control panel & "Add a Device" - this will lead you through the troubleshooting process if it still cannot find the iPhone.
answered Aug 7 '14 at 2:34
Jason GordonJason Gordon
412
add a comment |
Are you using the cord that came with your computer? If you're using a replacement cord or one for an older phone it might not be compatible with the 4S.
AVG is not the problem - if you've got the right cord then you should go to control panel & "Add a Device" - this will lead you through the troubleshooting process if it still cannot find the iPhone.
answered Aug 7 '14 at 2:34
Jason GordonJason Gordon
412
add a comment |
Are you using the cord that came with your computer? If you're using a replacement cord or one for an older phone it might not be compatible with the 4S.
AVG is not the problem - if you've got the right cord then you should go to control panel & "Add a Device" - this will lead you through the troubleshooting process if it still cannot find the iPhone.
answered Aug 7 '14 at 2:34
Jason GordonJason Gordon
412
Are you using the cord that came with your computer? If you're using a replacement cord or one for an older phone it might not be compatible with the 4S.
AVG is not the problem - if you've got the right cord then you should go to control panel & "Add a Device" - this will lead you through the troubleshooting process if it still cannot find the iPhone.
answered Aug 7 '14 at 2:34
Jason GordonJason Gordon
412
answered Aug 7 '14 at 2:34
Jason GordonJason Gordon
412
answered Aug 7 '14 at 2:34
Jason GordonJason Gordon
412
answered Aug 7 '14 at 2:34
Jason GordonJason Gordon
412
412
add a comment |
add a comment |
I had this issue, and it appears I once accidentally told the iPhone to not trust the PC.
This Gihosoft article has a good solution halfway down, or copied below. This worked for me:
1. On iPhone, go to Settings > General > Reset.
2. Choose Reset All Settings. The iPhone will restart.
Note this will in fact reset all phone settings (including wallpapers), but no information, data, or files are lost or changed.
3. Connect iPhone to the computer
4. Disconnect and reconnect iPhone to computer. Tap “Trust” or "accept" from the prompt.
answered yesterday
Trevor DTrevor D
158138
add a comment |
I had this issue, and it appears I once accidentally told the iPhone to not trust the PC.
This Gihosoft article has a good solution halfway down, or copied below. This worked for me:
1. On iPhone, go to Settings > General > Reset.
2. Choose Reset All Settings. The iPhone will restart.
Note this will in fact reset all phone settings (including wallpapers), but no information, data, or files are lost or changed.
3. Connect iPhone to the computer
4. Disconnect and reconnect iPhone to computer. Tap “Trust” or "accept" from the prompt.
answered yesterday
Trevor DTrevor D
158138
add a comment |
I had this issue, and it appears I once accidentally told the iPhone to not trust the PC.
This Gihosoft article has a good solution halfway down, or copied below. This worked for me:
1. On iPhone, go to Settings > General > Reset.
2. Choose Reset All Settings. The iPhone will restart.
Note this will in fact reset all phone settings (including wallpapers), but no information, data, or files are lost or changed.
3. Connect iPhone to the computer
4. Disconnect and reconnect iPhone to computer. Tap “Trust” or "accept" from the prompt.
answered yesterday
Trevor DTrevor D
158138
I had this issue, and it appears I once accidentally told the iPhone to not trust the PC.
This Gihosoft article has a good solution halfway down, or copied below. This worked for me:
1. On iPhone, go to Settings > General > Reset.
2. Choose Reset All Settings. The iPhone will restart.
Note this will in fact reset all phone settings (including wallpapers), but no information, data, or files are lost or changed.
3. Connect iPhone to the computer
4. Disconnect and reconnect iPhone to computer. Tap “Trust” or "accept" from the prompt.
answered yesterday
Trevor DTrevor D
158138
answered yesterday
Trevor DTrevor D
158138
answered yesterday
Trevor DTrevor D
158138
answered yesterday
Trevor DTrevor D
158138
158138
add a comment |
add a comment |
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Does your phone show the trust computer dialog? Is your phone unlocked (i.e. not on the lock screen)?
– ernie
Aug 6 '14 at 23:08