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Lenovo laptop lights still on and screen off on shutdown


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0















Starting about a week ago, my Lenovo v570 laptop started acting weird.
When I shut down the computer the screen turns off, but the lights and fans are still running, I have left it for several minutes and nothing happens. I end up holding the power button for about 10 seconds to turn it off. And when I do turn the computer back on a notepad opens up named "debug" containing a very long message starting with:




[1204/172346:ERROR:backend_impl.cc(2086)] Corrupt Index
file[1204/172346:ERROR:cache_util_win.cc(43)]




This has been happening for the past several days now and I have come to worry a lot about the situation. I am not much of a computer.. anything! So I have no no idea what I should be doing or what I can do from now on.



Is there anyone who can help me with this situation?










share|improve this question

























  • Not sure but it almost sounds like you have a windows update that is pending. After you do the SP1 for Windows 7 for example. there is a bit of time where the screen is black as it applies updates (and periodically shows some progress). I wonder if that might be what is happening?

    – MikeAWood
    Dec 8 '12 at 1:10











  • MikeAWood - i have tried leaving the computer on overnight to do... whatever it needs to do... but it stays on a screen thats off, and lights are still on ( but i did notice that the capslock, numberpad, charger, charging lights are off)

    – River2Apple
    Dec 8 '12 at 4:38











  • are there any error messages in the event log (start run eventvwr.msc). Does the problem also occur if you boot from a liveCD (to determine i it is a hardware of a software problem).

    – Hennes
    Feb 26 '16 at 8:30






  • 1





    I'm voting to close this question as off-topic because it's a long abandoned question that is impossible to replicate or solve now.

    – fixer1234
    Aug 24 '18 at 0:32
















0















Starting about a week ago, my Lenovo v570 laptop started acting weird.
When I shut down the computer the screen turns off, but the lights and fans are still running, I have left it for several minutes and nothing happens. I end up holding the power button for about 10 seconds to turn it off. And when I do turn the computer back on a notepad opens up named "debug" containing a very long message starting with:




[1204/172346:ERROR:backend_impl.cc(2086)] Corrupt Index
file[1204/172346:ERROR:cache_util_win.cc(43)]




This has been happening for the past several days now and I have come to worry a lot about the situation. I am not much of a computer.. anything! So I have no no idea what I should be doing or what I can do from now on.



Is there anyone who can help me with this situation?










share|improve this question

























  • Not sure but it almost sounds like you have a windows update that is pending. After you do the SP1 for Windows 7 for example. there is a bit of time where the screen is black as it applies updates (and periodically shows some progress). I wonder if that might be what is happening?

    – MikeAWood
    Dec 8 '12 at 1:10











  • MikeAWood - i have tried leaving the computer on overnight to do... whatever it needs to do... but it stays on a screen thats off, and lights are still on ( but i did notice that the capslock, numberpad, charger, charging lights are off)

    – River2Apple
    Dec 8 '12 at 4:38











  • are there any error messages in the event log (start run eventvwr.msc). Does the problem also occur if you boot from a liveCD (to determine i it is a hardware of a software problem).

    – Hennes
    Feb 26 '16 at 8:30






  • 1





    I'm voting to close this question as off-topic because it's a long abandoned question that is impossible to replicate or solve now.

    – fixer1234
    Aug 24 '18 at 0:32














0












0








0








Starting about a week ago, my Lenovo v570 laptop started acting weird.
When I shut down the computer the screen turns off, but the lights and fans are still running, I have left it for several minutes and nothing happens. I end up holding the power button for about 10 seconds to turn it off. And when I do turn the computer back on a notepad opens up named "debug" containing a very long message starting with:




[1204/172346:ERROR:backend_impl.cc(2086)] Corrupt Index
file[1204/172346:ERROR:cache_util_win.cc(43)]




This has been happening for the past several days now and I have come to worry a lot about the situation. I am not much of a computer.. anything! So I have no no idea what I should be doing or what I can do from now on.



Is there anyone who can help me with this situation?










share|improve this question
















Starting about a week ago, my Lenovo v570 laptop started acting weird.
When I shut down the computer the screen turns off, but the lights and fans are still running, I have left it for several minutes and nothing happens. I end up holding the power button for about 10 seconds to turn it off. And when I do turn the computer back on a notepad opens up named "debug" containing a very long message starting with:




[1204/172346:ERROR:backend_impl.cc(2086)] Corrupt Index
file[1204/172346:ERROR:cache_util_win.cc(43)]




This has been happening for the past several days now and I have come to worry a lot about the situation. I am not much of a computer.. anything! So I have no no idea what I should be doing or what I can do from now on.



Is there anyone who can help me with this situation?







shutdown lenovo-laptop






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Feb 26 '16 at 8:29









Hennes

59.2k792142




59.2k792142










asked Dec 7 '12 at 23:33









River2AppleRiver2Apple

413




413













  • Not sure but it almost sounds like you have a windows update that is pending. After you do the SP1 for Windows 7 for example. there is a bit of time where the screen is black as it applies updates (and periodically shows some progress). I wonder if that might be what is happening?

    – MikeAWood
    Dec 8 '12 at 1:10











  • MikeAWood - i have tried leaving the computer on overnight to do... whatever it needs to do... but it stays on a screen thats off, and lights are still on ( but i did notice that the capslock, numberpad, charger, charging lights are off)

    – River2Apple
    Dec 8 '12 at 4:38











  • are there any error messages in the event log (start run eventvwr.msc). Does the problem also occur if you boot from a liveCD (to determine i it is a hardware of a software problem).

    – Hennes
    Feb 26 '16 at 8:30






  • 1





    I'm voting to close this question as off-topic because it's a long abandoned question that is impossible to replicate or solve now.

    – fixer1234
    Aug 24 '18 at 0:32



















  • Not sure but it almost sounds like you have a windows update that is pending. After you do the SP1 for Windows 7 for example. there is a bit of time where the screen is black as it applies updates (and periodically shows some progress). I wonder if that might be what is happening?

    – MikeAWood
    Dec 8 '12 at 1:10











  • MikeAWood - i have tried leaving the computer on overnight to do... whatever it needs to do... but it stays on a screen thats off, and lights are still on ( but i did notice that the capslock, numberpad, charger, charging lights are off)

    – River2Apple
    Dec 8 '12 at 4:38











  • are there any error messages in the event log (start run eventvwr.msc). Does the problem also occur if you boot from a liveCD (to determine i it is a hardware of a software problem).

    – Hennes
    Feb 26 '16 at 8:30






  • 1





    I'm voting to close this question as off-topic because it's a long abandoned question that is impossible to replicate or solve now.

    – fixer1234
    Aug 24 '18 at 0:32

















Not sure but it almost sounds like you have a windows update that is pending. After you do the SP1 for Windows 7 for example. there is a bit of time where the screen is black as it applies updates (and periodically shows some progress). I wonder if that might be what is happening?

– MikeAWood
Dec 8 '12 at 1:10





Not sure but it almost sounds like you have a windows update that is pending. After you do the SP1 for Windows 7 for example. there is a bit of time where the screen is black as it applies updates (and periodically shows some progress). I wonder if that might be what is happening?

– MikeAWood
Dec 8 '12 at 1:10













MikeAWood - i have tried leaving the computer on overnight to do... whatever it needs to do... but it stays on a screen thats off, and lights are still on ( but i did notice that the capslock, numberpad, charger, charging lights are off)

– River2Apple
Dec 8 '12 at 4:38





MikeAWood - i have tried leaving the computer on overnight to do... whatever it needs to do... but it stays on a screen thats off, and lights are still on ( but i did notice that the capslock, numberpad, charger, charging lights are off)

– River2Apple
Dec 8 '12 at 4:38













are there any error messages in the event log (start run eventvwr.msc). Does the problem also occur if you boot from a liveCD (to determine i it is a hardware of a software problem).

– Hennes
Feb 26 '16 at 8:30





are there any error messages in the event log (start run eventvwr.msc). Does the problem also occur if you boot from a liveCD (to determine i it is a hardware of a software problem).

– Hennes
Feb 26 '16 at 8:30




1




1





I'm voting to close this question as off-topic because it's a long abandoned question that is impossible to replicate or solve now.

– fixer1234
Aug 24 '18 at 0:32





I'm voting to close this question as off-topic because it's a long abandoned question that is impossible to replicate or solve now.

– fixer1234
Aug 24 '18 at 0:32










3 Answers
3






active

oldest

votes


















0














I have this problem on my Lenovo B570. It is directly linked to a bug in its UEFI implementation. You must upgrade your BIOS.



For a workaround, install an operating system that runs in Legacy BIOS (non-UEFI) mode. Windows 7 is a safe bet because later versions (also modern Linux distributions) run in UEFI mode.






share|improve this answer































    0














    Hold the power button down for 20 seconds the light should go off after doing so. 🙂






    share|improve this answer
























    • 20 seconds is really overkill, usually a full shutdown should occur after 5-7 seconds.

      – confetti
      Aug 23 '18 at 22:48






    • 1





      @confetti, that may be true, but the overkill gives you psychic satisfaction.

      – fixer1234
      Aug 24 '18 at 0:24






    • 1





      Kelly, I suspect that in this case, this won't fix it. The OP already reports holding the button down for 10 seconds; the extra time won't affect anything. The symptoms sound like something else. But this is a 6 yr old question and the OP hasn't been back since, so it's probably long overtaken by events.

      – fixer1234
      Aug 24 '18 at 0:31



















    0














    Try this:




    1. Unplug your computer from power source

    2. Remove the battery

    3. Remove / Unplug the CMOS battery from the motherboard

    4. Connect the power

    5. Switch on your computer

    6. Shut it down


    It will shut down normally without the motherboard battery.






    share|improve this answer










    New contributor




    kimefil is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.




















      Your Answer








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      3 Answers
      3






      active

      oldest

      votes








      3 Answers
      3






      active

      oldest

      votes









      active

      oldest

      votes






      active

      oldest

      votes









      0














      I have this problem on my Lenovo B570. It is directly linked to a bug in its UEFI implementation. You must upgrade your BIOS.



      For a workaround, install an operating system that runs in Legacy BIOS (non-UEFI) mode. Windows 7 is a safe bet because later versions (also modern Linux distributions) run in UEFI mode.






      share|improve this answer




























        0














        I have this problem on my Lenovo B570. It is directly linked to a bug in its UEFI implementation. You must upgrade your BIOS.



        For a workaround, install an operating system that runs in Legacy BIOS (non-UEFI) mode. Windows 7 is a safe bet because later versions (also modern Linux distributions) run in UEFI mode.






        share|improve this answer


























          0












          0








          0







          I have this problem on my Lenovo B570. It is directly linked to a bug in its UEFI implementation. You must upgrade your BIOS.



          For a workaround, install an operating system that runs in Legacy BIOS (non-UEFI) mode. Windows 7 is a safe bet because later versions (also modern Linux distributions) run in UEFI mode.






          share|improve this answer













          I have this problem on my Lenovo B570. It is directly linked to a bug in its UEFI implementation. You must upgrade your BIOS.



          For a workaround, install an operating system that runs in Legacy BIOS (non-UEFI) mode. Windows 7 is a safe bet because later versions (also modern Linux distributions) run in UEFI mode.







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Dec 5 '16 at 0:25









          Oleh PrypinOleh Prypin

          740715




          740715

























              0














              Hold the power button down for 20 seconds the light should go off after doing so. 🙂






              share|improve this answer
























              • 20 seconds is really overkill, usually a full shutdown should occur after 5-7 seconds.

                – confetti
                Aug 23 '18 at 22:48






              • 1





                @confetti, that may be true, but the overkill gives you psychic satisfaction.

                – fixer1234
                Aug 24 '18 at 0:24






              • 1





                Kelly, I suspect that in this case, this won't fix it. The OP already reports holding the button down for 10 seconds; the extra time won't affect anything. The symptoms sound like something else. But this is a 6 yr old question and the OP hasn't been back since, so it's probably long overtaken by events.

                – fixer1234
                Aug 24 '18 at 0:31
















              0














              Hold the power button down for 20 seconds the light should go off after doing so. 🙂






              share|improve this answer
























              • 20 seconds is really overkill, usually a full shutdown should occur after 5-7 seconds.

                – confetti
                Aug 23 '18 at 22:48






              • 1





                @confetti, that may be true, but the overkill gives you psychic satisfaction.

                – fixer1234
                Aug 24 '18 at 0:24






              • 1





                Kelly, I suspect that in this case, this won't fix it. The OP already reports holding the button down for 10 seconds; the extra time won't affect anything. The symptoms sound like something else. But this is a 6 yr old question and the OP hasn't been back since, so it's probably long overtaken by events.

                – fixer1234
                Aug 24 '18 at 0:31














              0












              0








              0







              Hold the power button down for 20 seconds the light should go off after doing so. 🙂






              share|improve this answer













              Hold the power button down for 20 seconds the light should go off after doing so. 🙂







              share|improve this answer












              share|improve this answer



              share|improve this answer










              answered Aug 23 '18 at 22:27









              KellyKelly

              1




              1













              • 20 seconds is really overkill, usually a full shutdown should occur after 5-7 seconds.

                – confetti
                Aug 23 '18 at 22:48






              • 1





                @confetti, that may be true, but the overkill gives you psychic satisfaction.

                – fixer1234
                Aug 24 '18 at 0:24






              • 1





                Kelly, I suspect that in this case, this won't fix it. The OP already reports holding the button down for 10 seconds; the extra time won't affect anything. The symptoms sound like something else. But this is a 6 yr old question and the OP hasn't been back since, so it's probably long overtaken by events.

                – fixer1234
                Aug 24 '18 at 0:31



















              • 20 seconds is really overkill, usually a full shutdown should occur after 5-7 seconds.

                – confetti
                Aug 23 '18 at 22:48






              • 1





                @confetti, that may be true, but the overkill gives you psychic satisfaction.

                – fixer1234
                Aug 24 '18 at 0:24






              • 1





                Kelly, I suspect that in this case, this won't fix it. The OP already reports holding the button down for 10 seconds; the extra time won't affect anything. The symptoms sound like something else. But this is a 6 yr old question and the OP hasn't been back since, so it's probably long overtaken by events.

                – fixer1234
                Aug 24 '18 at 0:31

















              20 seconds is really overkill, usually a full shutdown should occur after 5-7 seconds.

              – confetti
              Aug 23 '18 at 22:48





              20 seconds is really overkill, usually a full shutdown should occur after 5-7 seconds.

              – confetti
              Aug 23 '18 at 22:48




              1




              1





              @confetti, that may be true, but the overkill gives you psychic satisfaction.

              – fixer1234
              Aug 24 '18 at 0:24





              @confetti, that may be true, but the overkill gives you psychic satisfaction.

              – fixer1234
              Aug 24 '18 at 0:24




              1




              1





              Kelly, I suspect that in this case, this won't fix it. The OP already reports holding the button down for 10 seconds; the extra time won't affect anything. The symptoms sound like something else. But this is a 6 yr old question and the OP hasn't been back since, so it's probably long overtaken by events.

              – fixer1234
              Aug 24 '18 at 0:31





              Kelly, I suspect that in this case, this won't fix it. The OP already reports holding the button down for 10 seconds; the extra time won't affect anything. The symptoms sound like something else. But this is a 6 yr old question and the OP hasn't been back since, so it's probably long overtaken by events.

              – fixer1234
              Aug 24 '18 at 0:31











              0














              Try this:




              1. Unplug your computer from power source

              2. Remove the battery

              3. Remove / Unplug the CMOS battery from the motherboard

              4. Connect the power

              5. Switch on your computer

              6. Shut it down


              It will shut down normally without the motherboard battery.






              share|improve this answer










              New contributor




              kimefil is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
              Check out our Code of Conduct.

























                0














                Try this:




                1. Unplug your computer from power source

                2. Remove the battery

                3. Remove / Unplug the CMOS battery from the motherboard

                4. Connect the power

                5. Switch on your computer

                6. Shut it down


                It will shut down normally without the motherboard battery.






                share|improve this answer










                New contributor




                kimefil is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                Check out our Code of Conduct.























                  0












                  0








                  0







                  Try this:




                  1. Unplug your computer from power source

                  2. Remove the battery

                  3. Remove / Unplug the CMOS battery from the motherboard

                  4. Connect the power

                  5. Switch on your computer

                  6. Shut it down


                  It will shut down normally without the motherboard battery.






                  share|improve this answer










                  New contributor




                  kimefil is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.










                  Try this:




                  1. Unplug your computer from power source

                  2. Remove the battery

                  3. Remove / Unplug the CMOS battery from the motherboard

                  4. Connect the power

                  5. Switch on your computer

                  6. Shut it down


                  It will shut down normally without the motherboard battery.







                  share|improve this answer










                  New contributor




                  kimefil is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.









                  share|improve this answer



                  share|improve this answer








                  edited 3 hours ago









                  Glorfindel

                  1,39941220




                  1,39941220






                  New contributor




                  kimefil is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.









                  answered 5 hours ago









                  kimefilkimefil

                  1




                  1




                  New contributor




                  kimefil is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.





                  New contributor





                  kimefil is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.






                  kimefil is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.






























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