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Image Stuck on Screen - 'Update is Ready' - Unable to delete



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1















enter image description here



I'm unable to figure out how to delete the above hanging graphic.



As far as I can tell, it appears to have been stuck on my desktop from some previous software I've already deleted/uninstalled from my PC.



It's been months since it's been there at the lower right corner of the screen and and I've attempted changing screen resolution to try to make it disappear, but that only placed the hanging image more towards the center of the screen making it ever more annoying and unbearable!



How can I get rid of it?










share|improve this question

























  • Welcome to Super User! What software is it from?

    – bertieb
    Jul 19 '18 at 11:07











  • I honestly don't know. I think it may have been from some of those add on thingy's they sneak install when I tried some free software, but it didn't show up until long after I had deleted it.

    – Orlando Rios
    Jul 19 '18 at 11:11











  • Have you ever used Lightshot or Free Sound Recorder?

    – bertieb
    Jul 19 '18 at 11:48













  • yes. Definitely the Free sound recorder. Let me try the tip below.

    – Orlando Rios
    Jul 20 '18 at 9:39











  • You can check for the presence of the updater (under FRS director in Program Files). If it works for you can can -- but are under no obligation to -- upvote/accept the answer. Good luck! :)

    – bertieb
    Jul 20 '18 at 12:48
















1















enter image description here



I'm unable to figure out how to delete the above hanging graphic.



As far as I can tell, it appears to have been stuck on my desktop from some previous software I've already deleted/uninstalled from my PC.



It's been months since it's been there at the lower right corner of the screen and and I've attempted changing screen resolution to try to make it disappear, but that only placed the hanging image more towards the center of the screen making it ever more annoying and unbearable!



How can I get rid of it?










share|improve this question

























  • Welcome to Super User! What software is it from?

    – bertieb
    Jul 19 '18 at 11:07











  • I honestly don't know. I think it may have been from some of those add on thingy's they sneak install when I tried some free software, but it didn't show up until long after I had deleted it.

    – Orlando Rios
    Jul 19 '18 at 11:11











  • Have you ever used Lightshot or Free Sound Recorder?

    – bertieb
    Jul 19 '18 at 11:48













  • yes. Definitely the Free sound recorder. Let me try the tip below.

    – Orlando Rios
    Jul 20 '18 at 9:39











  • You can check for the presence of the updater (under FRS director in Program Files). If it works for you can can -- but are under no obligation to -- upvote/accept the answer. Good luck! :)

    – bertieb
    Jul 20 '18 at 12:48














1












1








1


1






enter image description here



I'm unable to figure out how to delete the above hanging graphic.



As far as I can tell, it appears to have been stuck on my desktop from some previous software I've already deleted/uninstalled from my PC.



It's been months since it's been there at the lower right corner of the screen and and I've attempted changing screen resolution to try to make it disappear, but that only placed the hanging image more towards the center of the screen making it ever more annoying and unbearable!



How can I get rid of it?










share|improve this question
















enter image description here



I'm unable to figure out how to delete the above hanging graphic.



As far as I can tell, it appears to have been stuck on my desktop from some previous software I've already deleted/uninstalled from my PC.



It's been months since it's been there at the lower right corner of the screen and and I've attempted changing screen resolution to try to make it disappear, but that only placed the hanging image more towards the center of the screen making it ever more annoying and unbearable!



How can I get rid of it?







windows-7






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Jul 19 '18 at 11:07









bertieb

5,672112542




5,672112542










asked Jul 19 '18 at 10:59









Orlando RiosOrlando Rios

82




82













  • Welcome to Super User! What software is it from?

    – bertieb
    Jul 19 '18 at 11:07











  • I honestly don't know. I think it may have been from some of those add on thingy's they sneak install when I tried some free software, but it didn't show up until long after I had deleted it.

    – Orlando Rios
    Jul 19 '18 at 11:11











  • Have you ever used Lightshot or Free Sound Recorder?

    – bertieb
    Jul 19 '18 at 11:48













  • yes. Definitely the Free sound recorder. Let me try the tip below.

    – Orlando Rios
    Jul 20 '18 at 9:39











  • You can check for the presence of the updater (under FRS director in Program Files). If it works for you can can -- but are under no obligation to -- upvote/accept the answer. Good luck! :)

    – bertieb
    Jul 20 '18 at 12:48



















  • Welcome to Super User! What software is it from?

    – bertieb
    Jul 19 '18 at 11:07











  • I honestly don't know. I think it may have been from some of those add on thingy's they sneak install when I tried some free software, but it didn't show up until long after I had deleted it.

    – Orlando Rios
    Jul 19 '18 at 11:11











  • Have you ever used Lightshot or Free Sound Recorder?

    – bertieb
    Jul 19 '18 at 11:48













  • yes. Definitely the Free sound recorder. Let me try the tip below.

    – Orlando Rios
    Jul 20 '18 at 9:39











  • You can check for the presence of the updater (under FRS director in Program Files). If it works for you can can -- but are under no obligation to -- upvote/accept the answer. Good luck! :)

    – bertieb
    Jul 20 '18 at 12:48

















Welcome to Super User! What software is it from?

– bertieb
Jul 19 '18 at 11:07





Welcome to Super User! What software is it from?

– bertieb
Jul 19 '18 at 11:07













I honestly don't know. I think it may have been from some of those add on thingy's they sneak install when I tried some free software, but it didn't show up until long after I had deleted it.

– Orlando Rios
Jul 19 '18 at 11:11





I honestly don't know. I think it may have been from some of those add on thingy's they sneak install when I tried some free software, but it didn't show up until long after I had deleted it.

– Orlando Rios
Jul 19 '18 at 11:11













Have you ever used Lightshot or Free Sound Recorder?

– bertieb
Jul 19 '18 at 11:48







Have you ever used Lightshot or Free Sound Recorder?

– bertieb
Jul 19 '18 at 11:48















yes. Definitely the Free sound recorder. Let me try the tip below.

– Orlando Rios
Jul 20 '18 at 9:39





yes. Definitely the Free sound recorder. Let me try the tip below.

– Orlando Rios
Jul 20 '18 at 9:39













You can check for the presence of the updater (under FRS director in Program Files). If it works for you can can -- but are under no obligation to -- upvote/accept the answer. Good luck! :)

– bertieb
Jul 20 '18 at 12:48





You can check for the presence of the updater (under FRS director in Program Files). If it works for you can can -- but are under no obligation to -- upvote/accept the answer. Good luck! :)

– bertieb
Jul 20 '18 at 12:48










2 Answers
2






active

oldest

votes


















0














Free Sound Recorder Updater is probably causing this



From your comments, it seems to be Free Sound recorder which is the culprit. Check for it at: C:Program Files (x86)Free Sound RecorderFFProductUpdater.exe and you can deal with it using either of the methods below.



Using FRST



Checking for the phrasing of the suggested update gives another user who had a similar problem to you:




My issue is the following:



A window opens when my computer starts: It is labeled "Update is ready> Update and benefit from enchancement and fixed."




(original in French - Google Translate version)



update is ready



(image from above thread)



Recommended there is the Farbar Recovery Tool (another Google Translate link), which the original user says solved the issue.



There was a suggestion that Lightshot or Free Sound Recorder may have been to blame.



Or use msconfig



If you are not keen on using a potentially foreign-language tool, you can use msconfig to see what items are being loaded on startup:




  1. Open the Run dialog (Win+r)


  2. Type msconfig and hit Enter


  3. Go to the Startup tab and uncheck items you are suspicious of



It will look something like the following, but likely with additional entries:



msconfig example



(example msconfig Startup section with one entry from a Virtual Machine)



'Suspicious' is an admittedly broad / vague term, but loom for entries that seem to be updaters, or are from software you know you have removed, or that you dont recognise (do a web search for these before disabling/removing them).





tl;dr: Possibilities include Lightshot and Free Sound Recorder as potential culprits. Use FRST or msconfig to disable whatever caused this






share|improve this answer

































    0















    1. Bring the pc task manager up(in windows= ctrl+alt+del).

    2. choose the "processes" option, & then choose the "free sound recorder" option.

    3. Then choose the "end process" option.

    4. Get a third party uninstaller like iobit(the free version).

    5. With iobit locate the directory as follows:
      C:Program Files (x86)Free Sound RecorderFFProductUpdater.exe

    6. Choose the "uninstall" option.

    7. Delete the remaining files left over from free sound recorder(optional)
      located in the directory above.






    share|improve this answer








    New contributor




    Joseph is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.





















      Your Answer








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      2 Answers
      2






      active

      oldest

      votes








      2 Answers
      2






      active

      oldest

      votes









      active

      oldest

      votes






      active

      oldest

      votes









      0














      Free Sound Recorder Updater is probably causing this



      From your comments, it seems to be Free Sound recorder which is the culprit. Check for it at: C:Program Files (x86)Free Sound RecorderFFProductUpdater.exe and you can deal with it using either of the methods below.



      Using FRST



      Checking for the phrasing of the suggested update gives another user who had a similar problem to you:




      My issue is the following:



      A window opens when my computer starts: It is labeled "Update is ready> Update and benefit from enchancement and fixed."




      (original in French - Google Translate version)



      update is ready



      (image from above thread)



      Recommended there is the Farbar Recovery Tool (another Google Translate link), which the original user says solved the issue.



      There was a suggestion that Lightshot or Free Sound Recorder may have been to blame.



      Or use msconfig



      If you are not keen on using a potentially foreign-language tool, you can use msconfig to see what items are being loaded on startup:




      1. Open the Run dialog (Win+r)


      2. Type msconfig and hit Enter


      3. Go to the Startup tab and uncheck items you are suspicious of



      It will look something like the following, but likely with additional entries:



      msconfig example



      (example msconfig Startup section with one entry from a Virtual Machine)



      'Suspicious' is an admittedly broad / vague term, but loom for entries that seem to be updaters, or are from software you know you have removed, or that you dont recognise (do a web search for these before disabling/removing them).





      tl;dr: Possibilities include Lightshot and Free Sound Recorder as potential culprits. Use FRST or msconfig to disable whatever caused this






      share|improve this answer






























        0














        Free Sound Recorder Updater is probably causing this



        From your comments, it seems to be Free Sound recorder which is the culprit. Check for it at: C:Program Files (x86)Free Sound RecorderFFProductUpdater.exe and you can deal with it using either of the methods below.



        Using FRST



        Checking for the phrasing of the suggested update gives another user who had a similar problem to you:




        My issue is the following:



        A window opens when my computer starts: It is labeled "Update is ready> Update and benefit from enchancement and fixed."




        (original in French - Google Translate version)



        update is ready



        (image from above thread)



        Recommended there is the Farbar Recovery Tool (another Google Translate link), which the original user says solved the issue.



        There was a suggestion that Lightshot or Free Sound Recorder may have been to blame.



        Or use msconfig



        If you are not keen on using a potentially foreign-language tool, you can use msconfig to see what items are being loaded on startup:




        1. Open the Run dialog (Win+r)


        2. Type msconfig and hit Enter


        3. Go to the Startup tab and uncheck items you are suspicious of



        It will look something like the following, but likely with additional entries:



        msconfig example



        (example msconfig Startup section with one entry from a Virtual Machine)



        'Suspicious' is an admittedly broad / vague term, but loom for entries that seem to be updaters, or are from software you know you have removed, or that you dont recognise (do a web search for these before disabling/removing them).





        tl;dr: Possibilities include Lightshot and Free Sound Recorder as potential culprits. Use FRST or msconfig to disable whatever caused this






        share|improve this answer




























          0












          0








          0







          Free Sound Recorder Updater is probably causing this



          From your comments, it seems to be Free Sound recorder which is the culprit. Check for it at: C:Program Files (x86)Free Sound RecorderFFProductUpdater.exe and you can deal with it using either of the methods below.



          Using FRST



          Checking for the phrasing of the suggested update gives another user who had a similar problem to you:




          My issue is the following:



          A window opens when my computer starts: It is labeled "Update is ready> Update and benefit from enchancement and fixed."




          (original in French - Google Translate version)



          update is ready



          (image from above thread)



          Recommended there is the Farbar Recovery Tool (another Google Translate link), which the original user says solved the issue.



          There was a suggestion that Lightshot or Free Sound Recorder may have been to blame.



          Or use msconfig



          If you are not keen on using a potentially foreign-language tool, you can use msconfig to see what items are being loaded on startup:




          1. Open the Run dialog (Win+r)


          2. Type msconfig and hit Enter


          3. Go to the Startup tab and uncheck items you are suspicious of



          It will look something like the following, but likely with additional entries:



          msconfig example



          (example msconfig Startup section with one entry from a Virtual Machine)



          'Suspicious' is an admittedly broad / vague term, but loom for entries that seem to be updaters, or are from software you know you have removed, or that you dont recognise (do a web search for these before disabling/removing them).





          tl;dr: Possibilities include Lightshot and Free Sound Recorder as potential culprits. Use FRST or msconfig to disable whatever caused this






          share|improve this answer















          Free Sound Recorder Updater is probably causing this



          From your comments, it seems to be Free Sound recorder which is the culprit. Check for it at: C:Program Files (x86)Free Sound RecorderFFProductUpdater.exe and you can deal with it using either of the methods below.



          Using FRST



          Checking for the phrasing of the suggested update gives another user who had a similar problem to you:




          My issue is the following:



          A window opens when my computer starts: It is labeled "Update is ready> Update and benefit from enchancement and fixed."




          (original in French - Google Translate version)



          update is ready



          (image from above thread)



          Recommended there is the Farbar Recovery Tool (another Google Translate link), which the original user says solved the issue.



          There was a suggestion that Lightshot or Free Sound Recorder may have been to blame.



          Or use msconfig



          If you are not keen on using a potentially foreign-language tool, you can use msconfig to see what items are being loaded on startup:




          1. Open the Run dialog (Win+r)


          2. Type msconfig and hit Enter


          3. Go to the Startup tab and uncheck items you are suspicious of



          It will look something like the following, but likely with additional entries:



          msconfig example



          (example msconfig Startup section with one entry from a Virtual Machine)



          'Suspicious' is an admittedly broad / vague term, but loom for entries that seem to be updaters, or are from software you know you have removed, or that you dont recognise (do a web search for these before disabling/removing them).





          tl;dr: Possibilities include Lightshot and Free Sound Recorder as potential culprits. Use FRST or msconfig to disable whatever caused this







          share|improve this answer














          share|improve this answer



          share|improve this answer








          edited Jul 20 '18 at 11:41

























          answered Jul 19 '18 at 11:36









          bertiebbertieb

          5,672112542




          5,672112542

























              0















              1. Bring the pc task manager up(in windows= ctrl+alt+del).

              2. choose the "processes" option, & then choose the "free sound recorder" option.

              3. Then choose the "end process" option.

              4. Get a third party uninstaller like iobit(the free version).

              5. With iobit locate the directory as follows:
                C:Program Files (x86)Free Sound RecorderFFProductUpdater.exe

              6. Choose the "uninstall" option.

              7. Delete the remaining files left over from free sound recorder(optional)
                located in the directory above.






              share|improve this answer








              New contributor




              Joseph is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
              Check out our Code of Conduct.

























                0















                1. Bring the pc task manager up(in windows= ctrl+alt+del).

                2. choose the "processes" option, & then choose the "free sound recorder" option.

                3. Then choose the "end process" option.

                4. Get a third party uninstaller like iobit(the free version).

                5. With iobit locate the directory as follows:
                  C:Program Files (x86)Free Sound RecorderFFProductUpdater.exe

                6. Choose the "uninstall" option.

                7. Delete the remaining files left over from free sound recorder(optional)
                  located in the directory above.






                share|improve this answer








                New contributor




                Joseph is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                Check out our Code of Conduct.























                  0












                  0








                  0








                  1. Bring the pc task manager up(in windows= ctrl+alt+del).

                  2. choose the "processes" option, & then choose the "free sound recorder" option.

                  3. Then choose the "end process" option.

                  4. Get a third party uninstaller like iobit(the free version).

                  5. With iobit locate the directory as follows:
                    C:Program Files (x86)Free Sound RecorderFFProductUpdater.exe

                  6. Choose the "uninstall" option.

                  7. Delete the remaining files left over from free sound recorder(optional)
                    located in the directory above.






                  share|improve this answer








                  New contributor




                  Joseph is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.











                  1. Bring the pc task manager up(in windows= ctrl+alt+del).

                  2. choose the "processes" option, & then choose the "free sound recorder" option.

                  3. Then choose the "end process" option.

                  4. Get a third party uninstaller like iobit(the free version).

                  5. With iobit locate the directory as follows:
                    C:Program Files (x86)Free Sound RecorderFFProductUpdater.exe

                  6. Choose the "uninstall" option.

                  7. Delete the remaining files left over from free sound recorder(optional)
                    located in the directory above.







                  share|improve this answer








                  New contributor




                  Joseph is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.









                  share|improve this answer



                  share|improve this answer






                  New contributor




                  Joseph is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.









                  answered 46 mins ago









                  JosephJoseph

                  1




                  1




                  New contributor




                  Joseph is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.





                  New contributor





                  Joseph is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.






                  Joseph is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.






























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