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How to stop Windows 10 from installing Candy Crush and Disney Magic Kingdom?


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6















Unfortunately, in this particular case the issue is a little more complicated than usually:



As soon as Windows 10 starts, it wants to install both "Disney Magic Kingdoms" and "Candy Crush":
enter image description here



Right clicking one of them and selecting uninstall removes it. Doing the same with the second app, causes the first one to show up again. And this keeps happening in an endless loop: As soon as one app gets removed, the other one shows up again. Well, and after a reboot, both apps are there again for installation. In other words: There seems to be no way to get rid of them.



Do you know of any reliable way to uninstall those two annoying apps?



Here's what I've tried so far:




  1. Fully installed those two apps, rebooted the system and uninstalled them. Still Windows immediately wants to reinstall them.

  2. Disabled Update apps automatically in Microsoft Store App -> Settings.

  3. Set HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionContentDeliveryManagerSilentInstalledAppsEnabled = 0

  4. Set HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsCloudContentDisableWindowsConsumerFeatures = 1

  5. Set HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsStoreAutoDownload = 2

  6. Set HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsStoreWindowsUpdateAutoDownload = 2

  7. Run Disk cleanup to delete all unnecessary files.

  8. Tried a clean reboot to uninstall those apps.


Update:




  1. In safe mode both apps ain't listed under Apps and features anymore, and hence can't be uninstalled there. They are still at the start menu though. Trying to uninstall by right clicking at the start menu just does nothing.


  2. Settings app -> Personalization -> Start disabling Show suggestions occasionally in Start. After this, the behavior is the same as in safe mode: Both apps don't show up at Apps and features, but are still listed in the start menu - right clicking them and selecting Uninstall has no effect.


  3. Updating windows had no effect as it's already up to date.


  4. Uninstalling through power shell is not possible because both apps don't show up. Even if they're installed.



Unfortunately, none of those helped. Do you have any other ideas?










share|improve this question

























  • You could try uninstalling them in Safe Mode.

    – AFH
    Jul 22 '18 at 17:29











  • See windowsreport.com/windows-10-keeps-installing-candy-crush-saga

    – DrMoishe Pippik
    Jul 22 '18 at 17:41











  • @AFH Thank you for the advise. Didn't work unfortunately.

    – SePröbläm
    Jul 22 '18 at 18:56











  • @DrMoishe Pippik: Thank you for sharing the link. Unfortunately it didn't solve the issue...

    – SePröbläm
    Jul 22 '18 at 18:57













  • Did you wait for them to install completely yet? Do they even finish installing?

    – Daniel B
    Jul 25 '18 at 14:40
















6















Unfortunately, in this particular case the issue is a little more complicated than usually:



As soon as Windows 10 starts, it wants to install both "Disney Magic Kingdoms" and "Candy Crush":
enter image description here



Right clicking one of them and selecting uninstall removes it. Doing the same with the second app, causes the first one to show up again. And this keeps happening in an endless loop: As soon as one app gets removed, the other one shows up again. Well, and after a reboot, both apps are there again for installation. In other words: There seems to be no way to get rid of them.



Do you know of any reliable way to uninstall those two annoying apps?



Here's what I've tried so far:




  1. Fully installed those two apps, rebooted the system and uninstalled them. Still Windows immediately wants to reinstall them.

  2. Disabled Update apps automatically in Microsoft Store App -> Settings.

  3. Set HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionContentDeliveryManagerSilentInstalledAppsEnabled = 0

  4. Set HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsCloudContentDisableWindowsConsumerFeatures = 1

  5. Set HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsStoreAutoDownload = 2

  6. Set HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsStoreWindowsUpdateAutoDownload = 2

  7. Run Disk cleanup to delete all unnecessary files.

  8. Tried a clean reboot to uninstall those apps.


Update:




  1. In safe mode both apps ain't listed under Apps and features anymore, and hence can't be uninstalled there. They are still at the start menu though. Trying to uninstall by right clicking at the start menu just does nothing.


  2. Settings app -> Personalization -> Start disabling Show suggestions occasionally in Start. After this, the behavior is the same as in safe mode: Both apps don't show up at Apps and features, but are still listed in the start menu - right clicking them and selecting Uninstall has no effect.


  3. Updating windows had no effect as it's already up to date.


  4. Uninstalling through power shell is not possible because both apps don't show up. Even if they're installed.



Unfortunately, none of those helped. Do you have any other ideas?










share|improve this question

























  • You could try uninstalling them in Safe Mode.

    – AFH
    Jul 22 '18 at 17:29











  • See windowsreport.com/windows-10-keeps-installing-candy-crush-saga

    – DrMoishe Pippik
    Jul 22 '18 at 17:41











  • @AFH Thank you for the advise. Didn't work unfortunately.

    – SePröbläm
    Jul 22 '18 at 18:56











  • @DrMoishe Pippik: Thank you for sharing the link. Unfortunately it didn't solve the issue...

    – SePröbläm
    Jul 22 '18 at 18:57













  • Did you wait for them to install completely yet? Do they even finish installing?

    – Daniel B
    Jul 25 '18 at 14:40














6












6








6


1






Unfortunately, in this particular case the issue is a little more complicated than usually:



As soon as Windows 10 starts, it wants to install both "Disney Magic Kingdoms" and "Candy Crush":
enter image description here



Right clicking one of them and selecting uninstall removes it. Doing the same with the second app, causes the first one to show up again. And this keeps happening in an endless loop: As soon as one app gets removed, the other one shows up again. Well, and after a reboot, both apps are there again for installation. In other words: There seems to be no way to get rid of them.



Do you know of any reliable way to uninstall those two annoying apps?



Here's what I've tried so far:




  1. Fully installed those two apps, rebooted the system and uninstalled them. Still Windows immediately wants to reinstall them.

  2. Disabled Update apps automatically in Microsoft Store App -> Settings.

  3. Set HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionContentDeliveryManagerSilentInstalledAppsEnabled = 0

  4. Set HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsCloudContentDisableWindowsConsumerFeatures = 1

  5. Set HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsStoreAutoDownload = 2

  6. Set HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsStoreWindowsUpdateAutoDownload = 2

  7. Run Disk cleanup to delete all unnecessary files.

  8. Tried a clean reboot to uninstall those apps.


Update:




  1. In safe mode both apps ain't listed under Apps and features anymore, and hence can't be uninstalled there. They are still at the start menu though. Trying to uninstall by right clicking at the start menu just does nothing.


  2. Settings app -> Personalization -> Start disabling Show suggestions occasionally in Start. After this, the behavior is the same as in safe mode: Both apps don't show up at Apps and features, but are still listed in the start menu - right clicking them and selecting Uninstall has no effect.


  3. Updating windows had no effect as it's already up to date.


  4. Uninstalling through power shell is not possible because both apps don't show up. Even if they're installed.



Unfortunately, none of those helped. Do you have any other ideas?










share|improve this question
















Unfortunately, in this particular case the issue is a little more complicated than usually:



As soon as Windows 10 starts, it wants to install both "Disney Magic Kingdoms" and "Candy Crush":
enter image description here



Right clicking one of them and selecting uninstall removes it. Doing the same with the second app, causes the first one to show up again. And this keeps happening in an endless loop: As soon as one app gets removed, the other one shows up again. Well, and after a reboot, both apps are there again for installation. In other words: There seems to be no way to get rid of them.



Do you know of any reliable way to uninstall those two annoying apps?



Here's what I've tried so far:




  1. Fully installed those two apps, rebooted the system and uninstalled them. Still Windows immediately wants to reinstall them.

  2. Disabled Update apps automatically in Microsoft Store App -> Settings.

  3. Set HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionContentDeliveryManagerSilentInstalledAppsEnabled = 0

  4. Set HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsCloudContentDisableWindowsConsumerFeatures = 1

  5. Set HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsStoreAutoDownload = 2

  6. Set HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsStoreWindowsUpdateAutoDownload = 2

  7. Run Disk cleanup to delete all unnecessary files.

  8. Tried a clean reboot to uninstall those apps.


Update:




  1. In safe mode both apps ain't listed under Apps and features anymore, and hence can't be uninstalled there. They are still at the start menu though. Trying to uninstall by right clicking at the start menu just does nothing.


  2. Settings app -> Personalization -> Start disabling Show suggestions occasionally in Start. After this, the behavior is the same as in safe mode: Both apps don't show up at Apps and features, but are still listed in the start menu - right clicking them and selecting Uninstall has no effect.


  3. Updating windows had no effect as it's already up to date.


  4. Uninstalling through power shell is not possible because both apps don't show up. Even if they're installed.



Unfortunately, none of those helped. Do you have any other ideas?







windows-10






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Jul 25 '18 at 14:58









Ramhound

20.7k156287




20.7k156287










asked Jul 22 '18 at 17:22









SePröblämSePröbläm

14116




14116













  • You could try uninstalling them in Safe Mode.

    – AFH
    Jul 22 '18 at 17:29











  • See windowsreport.com/windows-10-keeps-installing-candy-crush-saga

    – DrMoishe Pippik
    Jul 22 '18 at 17:41











  • @AFH Thank you for the advise. Didn't work unfortunately.

    – SePröbläm
    Jul 22 '18 at 18:56











  • @DrMoishe Pippik: Thank you for sharing the link. Unfortunately it didn't solve the issue...

    – SePröbläm
    Jul 22 '18 at 18:57













  • Did you wait for them to install completely yet? Do they even finish installing?

    – Daniel B
    Jul 25 '18 at 14:40



















  • You could try uninstalling them in Safe Mode.

    – AFH
    Jul 22 '18 at 17:29











  • See windowsreport.com/windows-10-keeps-installing-candy-crush-saga

    – DrMoishe Pippik
    Jul 22 '18 at 17:41











  • @AFH Thank you for the advise. Didn't work unfortunately.

    – SePröbläm
    Jul 22 '18 at 18:56











  • @DrMoishe Pippik: Thank you for sharing the link. Unfortunately it didn't solve the issue...

    – SePröbläm
    Jul 22 '18 at 18:57













  • Did you wait for them to install completely yet? Do they even finish installing?

    – Daniel B
    Jul 25 '18 at 14:40

















You could try uninstalling them in Safe Mode.

– AFH
Jul 22 '18 at 17:29





You could try uninstalling them in Safe Mode.

– AFH
Jul 22 '18 at 17:29













See windowsreport.com/windows-10-keeps-installing-candy-crush-saga

– DrMoishe Pippik
Jul 22 '18 at 17:41





See windowsreport.com/windows-10-keeps-installing-candy-crush-saga

– DrMoishe Pippik
Jul 22 '18 at 17:41













@AFH Thank you for the advise. Didn't work unfortunately.

– SePröbläm
Jul 22 '18 at 18:56





@AFH Thank you for the advise. Didn't work unfortunately.

– SePröbläm
Jul 22 '18 at 18:56













@DrMoishe Pippik: Thank you for sharing the link. Unfortunately it didn't solve the issue...

– SePröbläm
Jul 22 '18 at 18:57







@DrMoishe Pippik: Thank you for sharing the link. Unfortunately it didn't solve the issue...

– SePröbläm
Jul 22 '18 at 18:57















Did you wait for them to install completely yet? Do they even finish installing?

– Daniel B
Jul 25 '18 at 14:40





Did you wait for them to install completely yet? Do they even finish installing?

– Daniel B
Jul 25 '18 at 14:40










3 Answers
3






active

oldest

votes


















1














It seems like the problem got fixed in Windows 10 patch KB4345421. After uninstalling the apps today, they finally got removed.



Now, there's one odd thing about KB4345421: It was already installed on the day the original question was posted. Meanwhile it got installed two more times. The last installation of the patch (one day after the question was posted) seem to have finally fixed the issue. So if you suffer from the same issue, try to uninstall and reinstall KB4345421.






share|improve this answer































    0














    I miss Windows 98. I fucking hate technology.






    share|improve this answer








    New contributor




    frustrated is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.




























      -1














      This issue is related to Windows 10 Consumer Experience.



      You need to go into group policy and navigate to "Computer Configuration > Administrative Templates > Windows Components > Cloud Content", select "Turn Off Microsoft Consumer Experiences" and Enable it.



      Once You Have Done This. Set the Following Reg Key

      "[HKEY_LOCAL_MACHINESoftwarePoliciesMicrosoftWindowsCloudContent]
      DisableWindowsConsumerFeatures=dword:00000001"



      Uninstall both Candy Crush & Disney Magic Kingdom (If They are Currently Installed Of Course), and restart the computer.



      They should no longer try and download.






      share|improve this answer
























      • This Group Policy is only effective on Enterprise and Education editions.

        – Daniel B
        Jul 25 '18 at 14:40











      • @DanielB Either way the reg Method + a restart should resolve. He didn't state his version, so i covered all.

        – James Timms
        Jul 25 '18 at 14:40











      • Except in his question he states that this very method didn’t work.

        – Daniel B
        Jul 25 '18 at 14:41











      • Additionally, if the group policy is only applicable to Enterprise, it also means the associated registry key, is only applicable to those editions. The author of the question, already confirmed, this solution does not work for them.

        – Ramhound
        Jul 25 '18 at 14:43













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      3 Answers
      3






      active

      oldest

      votes








      3 Answers
      3






      active

      oldest

      votes









      active

      oldest

      votes






      active

      oldest

      votes









      1














      It seems like the problem got fixed in Windows 10 patch KB4345421. After uninstalling the apps today, they finally got removed.



      Now, there's one odd thing about KB4345421: It was already installed on the day the original question was posted. Meanwhile it got installed two more times. The last installation of the patch (one day after the question was posted) seem to have finally fixed the issue. So if you suffer from the same issue, try to uninstall and reinstall KB4345421.






      share|improve this answer




























        1














        It seems like the problem got fixed in Windows 10 patch KB4345421. After uninstalling the apps today, they finally got removed.



        Now, there's one odd thing about KB4345421: It was already installed on the day the original question was posted. Meanwhile it got installed two more times. The last installation of the patch (one day after the question was posted) seem to have finally fixed the issue. So if you suffer from the same issue, try to uninstall and reinstall KB4345421.






        share|improve this answer


























          1












          1








          1







          It seems like the problem got fixed in Windows 10 patch KB4345421. After uninstalling the apps today, they finally got removed.



          Now, there's one odd thing about KB4345421: It was already installed on the day the original question was posted. Meanwhile it got installed two more times. The last installation of the patch (one day after the question was posted) seem to have finally fixed the issue. So if you suffer from the same issue, try to uninstall and reinstall KB4345421.






          share|improve this answer













          It seems like the problem got fixed in Windows 10 patch KB4345421. After uninstalling the apps today, they finally got removed.



          Now, there's one odd thing about KB4345421: It was already installed on the day the original question was posted. Meanwhile it got installed two more times. The last installation of the patch (one day after the question was posted) seem to have finally fixed the issue. So if you suffer from the same issue, try to uninstall and reinstall KB4345421.







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Jul 27 '18 at 11:47









          SePröblämSePröbläm

          14116




          14116

























              0














              I miss Windows 98. I fucking hate technology.






              share|improve this answer








              New contributor




              frustrated is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
              Check out our Code of Conduct.

























                0














                I miss Windows 98. I fucking hate technology.






                share|improve this answer








                New contributor




                frustrated is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                Check out our Code of Conduct.























                  0












                  0








                  0







                  I miss Windows 98. I fucking hate technology.






                  share|improve this answer








                  New contributor




                  frustrated is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.










                  I miss Windows 98. I fucking hate technology.







                  share|improve this answer








                  New contributor




                  frustrated is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.









                  share|improve this answer



                  share|improve this answer






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                  answered 15 mins ago









                  frustratedfrustrated

                  1




                  1




                  New contributor




                  frustrated is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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                  New contributor





                  frustrated is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.






                  frustrated is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.























                      -1














                      This issue is related to Windows 10 Consumer Experience.



                      You need to go into group policy and navigate to "Computer Configuration > Administrative Templates > Windows Components > Cloud Content", select "Turn Off Microsoft Consumer Experiences" and Enable it.



                      Once You Have Done This. Set the Following Reg Key

                      "[HKEY_LOCAL_MACHINESoftwarePoliciesMicrosoftWindowsCloudContent]
                      DisableWindowsConsumerFeatures=dword:00000001"



                      Uninstall both Candy Crush & Disney Magic Kingdom (If They are Currently Installed Of Course), and restart the computer.



                      They should no longer try and download.






                      share|improve this answer
























                      • This Group Policy is only effective on Enterprise and Education editions.

                        – Daniel B
                        Jul 25 '18 at 14:40











                      • @DanielB Either way the reg Method + a restart should resolve. He didn't state his version, so i covered all.

                        – James Timms
                        Jul 25 '18 at 14:40











                      • Except in his question he states that this very method didn’t work.

                        – Daniel B
                        Jul 25 '18 at 14:41











                      • Additionally, if the group policy is only applicable to Enterprise, it also means the associated registry key, is only applicable to those editions. The author of the question, already confirmed, this solution does not work for them.

                        – Ramhound
                        Jul 25 '18 at 14:43


















                      -1














                      This issue is related to Windows 10 Consumer Experience.



                      You need to go into group policy and navigate to "Computer Configuration > Administrative Templates > Windows Components > Cloud Content", select "Turn Off Microsoft Consumer Experiences" and Enable it.



                      Once You Have Done This. Set the Following Reg Key

                      "[HKEY_LOCAL_MACHINESoftwarePoliciesMicrosoftWindowsCloudContent]
                      DisableWindowsConsumerFeatures=dword:00000001"



                      Uninstall both Candy Crush & Disney Magic Kingdom (If They are Currently Installed Of Course), and restart the computer.



                      They should no longer try and download.






                      share|improve this answer
























                      • This Group Policy is only effective on Enterprise and Education editions.

                        – Daniel B
                        Jul 25 '18 at 14:40











                      • @DanielB Either way the reg Method + a restart should resolve. He didn't state his version, so i covered all.

                        – James Timms
                        Jul 25 '18 at 14:40











                      • Except in his question he states that this very method didn’t work.

                        – Daniel B
                        Jul 25 '18 at 14:41











                      • Additionally, if the group policy is only applicable to Enterprise, it also means the associated registry key, is only applicable to those editions. The author of the question, already confirmed, this solution does not work for them.

                        – Ramhound
                        Jul 25 '18 at 14:43
















                      -1












                      -1








                      -1







                      This issue is related to Windows 10 Consumer Experience.



                      You need to go into group policy and navigate to "Computer Configuration > Administrative Templates > Windows Components > Cloud Content", select "Turn Off Microsoft Consumer Experiences" and Enable it.



                      Once You Have Done This. Set the Following Reg Key

                      "[HKEY_LOCAL_MACHINESoftwarePoliciesMicrosoftWindowsCloudContent]
                      DisableWindowsConsumerFeatures=dword:00000001"



                      Uninstall both Candy Crush & Disney Magic Kingdom (If They are Currently Installed Of Course), and restart the computer.



                      They should no longer try and download.






                      share|improve this answer













                      This issue is related to Windows 10 Consumer Experience.



                      You need to go into group policy and navigate to "Computer Configuration > Administrative Templates > Windows Components > Cloud Content", select "Turn Off Microsoft Consumer Experiences" and Enable it.



                      Once You Have Done This. Set the Following Reg Key

                      "[HKEY_LOCAL_MACHINESoftwarePoliciesMicrosoftWindowsCloudContent]
                      DisableWindowsConsumerFeatures=dword:00000001"



                      Uninstall both Candy Crush & Disney Magic Kingdom (If They are Currently Installed Of Course), and restart the computer.



                      They should no longer try and download.







                      share|improve this answer












                      share|improve this answer



                      share|improve this answer










                      answered Jul 25 '18 at 14:30









                      James TimmsJames Timms

                      11




                      11













                      • This Group Policy is only effective on Enterprise and Education editions.

                        – Daniel B
                        Jul 25 '18 at 14:40











                      • @DanielB Either way the reg Method + a restart should resolve. He didn't state his version, so i covered all.

                        – James Timms
                        Jul 25 '18 at 14:40











                      • Except in his question he states that this very method didn’t work.

                        – Daniel B
                        Jul 25 '18 at 14:41











                      • Additionally, if the group policy is only applicable to Enterprise, it also means the associated registry key, is only applicable to those editions. The author of the question, already confirmed, this solution does not work for them.

                        – Ramhound
                        Jul 25 '18 at 14:43





















                      • This Group Policy is only effective on Enterprise and Education editions.

                        – Daniel B
                        Jul 25 '18 at 14:40











                      • @DanielB Either way the reg Method + a restart should resolve. He didn't state his version, so i covered all.

                        – James Timms
                        Jul 25 '18 at 14:40











                      • Except in his question he states that this very method didn’t work.

                        – Daniel B
                        Jul 25 '18 at 14:41











                      • Additionally, if the group policy is only applicable to Enterprise, it also means the associated registry key, is only applicable to those editions. The author of the question, already confirmed, this solution does not work for them.

                        – Ramhound
                        Jul 25 '18 at 14:43



















                      This Group Policy is only effective on Enterprise and Education editions.

                      – Daniel B
                      Jul 25 '18 at 14:40





                      This Group Policy is only effective on Enterprise and Education editions.

                      – Daniel B
                      Jul 25 '18 at 14:40













                      @DanielB Either way the reg Method + a restart should resolve. He didn't state his version, so i covered all.

                      – James Timms
                      Jul 25 '18 at 14:40





                      @DanielB Either way the reg Method + a restart should resolve. He didn't state his version, so i covered all.

                      – James Timms
                      Jul 25 '18 at 14:40













                      Except in his question he states that this very method didn’t work.

                      – Daniel B
                      Jul 25 '18 at 14:41





                      Except in his question he states that this very method didn’t work.

                      – Daniel B
                      Jul 25 '18 at 14:41













                      Additionally, if the group policy is only applicable to Enterprise, it also means the associated registry key, is only applicable to those editions. The author of the question, already confirmed, this solution does not work for them.

                      – Ramhound
                      Jul 25 '18 at 14:43







                      Additionally, if the group policy is only applicable to Enterprise, it also means the associated registry key, is only applicable to those editions. The author of the question, already confirmed, this solution does not work for them.

                      – Ramhound
                      Jul 25 '18 at 14:43




















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