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Windows 10 laptop reboots instead of waking from sleep when the system’s lid is open
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So, I have this issue with a users workstation: It’s a Dell 5520 running Windows 10.
When it's configured for sleep mode and the lid is closed then opened it reboots. No unexpected crash prompts from Windows when loading up. In hibernation mode it seems like it's working fine.
I updated the Intel Management Engine driver because they usually cause an issue like this, but the PC usually just shuts down not restart. I turned off the power saving mode off as well in the engine.
windows-10
edited 2 mins ago
JakeGould
32k1098140
asked 9 mins ago
SiN360SiN360
1
New contributor
SiN360 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
add a comment |
So, I have this issue with a users workstation: It’s a Dell 5520 running Windows 10.
When it's configured for sleep mode and the lid is closed then opened it reboots. No unexpected crash prompts from Windows when loading up. In hibernation mode it seems like it's working fine.
I updated the Intel Management Engine driver because they usually cause an issue like this, but the PC usually just shuts down not restart. I turned off the power saving mode off as well in the engine.
windows-10
edited 2 mins ago
JakeGould
32k1098140
asked 9 mins ago
SiN360SiN360
1
New contributor
SiN360 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
What events are logged in the System event log when you open the lid?
– Twisty Impersonator
6 mins ago
add a comment |
So, I have this issue with a users workstation: It’s a Dell 5520 running Windows 10.
When it's configured for sleep mode and the lid is closed then opened it reboots. No unexpected crash prompts from Windows when loading up. In hibernation mode it seems like it's working fine.
I updated the Intel Management Engine driver because they usually cause an issue like this, but the PC usually just shuts down not restart. I turned off the power saving mode off as well in the engine.
windows-10
edited 2 mins ago
JakeGould
32k1098140
asked 9 mins ago
SiN360SiN360
1
New contributor
SiN360 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
So, I have this issue with a users workstation: It’s a Dell 5520 running Windows 10.
When it's configured for sleep mode and the lid is closed then opened it reboots. No unexpected crash prompts from Windows when loading up. In hibernation mode it seems like it's working fine.
I updated the Intel Management Engine driver because they usually cause an issue like this, but the PC usually just shuts down not restart. I turned off the power saving mode off as well in the engine.
windows-10
windows-10
edited 2 mins ago
JakeGould
32k1098140
asked 9 mins ago
SiN360SiN360
1
New contributor
SiN360 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
edited 2 mins ago
JakeGould
32k1098140
asked 9 mins ago
SiN360SiN360
1
New contributor
SiN360 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
edited 2 mins ago
JakeGould
32k1098140
edited 2 mins ago
JakeGould
32k1098140
edited 2 mins ago
JakeGould
32k1098140
32k1098140
asked 9 mins ago
SiN360SiN360
1
New contributor
SiN360 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 9 mins ago
SiN360SiN360
1
asked 9 mins ago
SiN360SiN360
1
1
New contributor
SiN360 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
New contributor
SiN360 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
SiN360 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
What events are logged in the System event log when you open the lid?
– Twisty Impersonator
6 mins ago
add a comment |
What events are logged in the System event log when you open the lid?
– Twisty Impersonator
6 mins ago
What events are logged in the System event log when you open the lid?
– Twisty Impersonator
6 mins ago
What events are logged in the System event log when you open the lid?
– Twisty Impersonator
6 mins ago
add a comment |
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What events are logged in the System event log when you open the lid?
– Twisty Impersonator
6 mins ago