Can't remove additional mailbox in Outlook 2016Can I use 'Cached Exchange Mode' for additional mailbox in...
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Can't remove additional mailbox in Outlook 2016
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I seem to have an additional mailbox in Outlook 2016 which shouldn't exist. I right-click the mailbox and select "Close " but then I get the following error:
The only e-mail account listed in Account Settings is my primary Exchange mailbox. I checked further into that account's settings, and verified that there are no other mailboxes listed under "Open these additional mailboxes:".
I've already deleted and re-created my Outlook profile, but this problem persists. What else should I do to rectify this issue?
exchange microsoft-outlook-2016
add a comment |
I seem to have an additional mailbox in Outlook 2016 which shouldn't exist. I right-click the mailbox and select "Close " but then I get the following error:
The only e-mail account listed in Account Settings is my primary Exchange mailbox. I checked further into that account's settings, and verified that there are no other mailboxes listed under "Open these additional mailboxes:".
I've already deleted and re-created my Outlook profile, but this problem persists. What else should I do to rectify this issue?
exchange microsoft-outlook-2016
It would’ve helped tremendously to give us a screen shot of the “other” mailbox. Regardless, whatever it is, it is most definitely associated with your mailbox. You’re either a delegate for another mailbox or have been given access to a shared mailbox or full access to another person’s mailbox. This is all done on the exchange server, or by another user. Outlook adds these automatically to your view.
– Appleoddity
Jan 11 '18 at 20:08
@Appleoddity The other mailbox is a shared mailbox. But I don't have the same problem with another shared mailbox I have access to.
– Iszi
Jan 15 '18 at 21:18
add a comment |
I seem to have an additional mailbox in Outlook 2016 which shouldn't exist. I right-click the mailbox and select "Close " but then I get the following error:
The only e-mail account listed in Account Settings is my primary Exchange mailbox. I checked further into that account's settings, and verified that there are no other mailboxes listed under "Open these additional mailboxes:".
I've already deleted and re-created my Outlook profile, but this problem persists. What else should I do to rectify this issue?
exchange microsoft-outlook-2016
I seem to have an additional mailbox in Outlook 2016 which shouldn't exist. I right-click the mailbox and select "Close " but then I get the following error:
The only e-mail account listed in Account Settings is my primary Exchange mailbox. I checked further into that account's settings, and verified that there are no other mailboxes listed under "Open these additional mailboxes:".
I've already deleted and re-created my Outlook profile, but this problem persists. What else should I do to rectify this issue?
exchange microsoft-outlook-2016
exchange microsoft-outlook-2016
asked Jan 11 '18 at 17:07
IsziIszi
7,4683691158
7,4683691158
It would’ve helped tremendously to give us a screen shot of the “other” mailbox. Regardless, whatever it is, it is most definitely associated with your mailbox. You’re either a delegate for another mailbox or have been given access to a shared mailbox or full access to another person’s mailbox. This is all done on the exchange server, or by another user. Outlook adds these automatically to your view.
– Appleoddity
Jan 11 '18 at 20:08
@Appleoddity The other mailbox is a shared mailbox. But I don't have the same problem with another shared mailbox I have access to.
– Iszi
Jan 15 '18 at 21:18
add a comment |
It would’ve helped tremendously to give us a screen shot of the “other” mailbox. Regardless, whatever it is, it is most definitely associated with your mailbox. You’re either a delegate for another mailbox or have been given access to a shared mailbox or full access to another person’s mailbox. This is all done on the exchange server, or by another user. Outlook adds these automatically to your view.
– Appleoddity
Jan 11 '18 at 20:08
@Appleoddity The other mailbox is a shared mailbox. But I don't have the same problem with another shared mailbox I have access to.
– Iszi
Jan 15 '18 at 21:18
It would’ve helped tremendously to give us a screen shot of the “other” mailbox. Regardless, whatever it is, it is most definitely associated with your mailbox. You’re either a delegate for another mailbox or have been given access to a shared mailbox or full access to another person’s mailbox. This is all done on the exchange server, or by another user. Outlook adds these automatically to your view.
– Appleoddity
Jan 11 '18 at 20:08
It would’ve helped tremendously to give us a screen shot of the “other” mailbox. Regardless, whatever it is, it is most definitely associated with your mailbox. You’re either a delegate for another mailbox or have been given access to a shared mailbox or full access to another person’s mailbox. This is all done on the exchange server, or by another user. Outlook adds these automatically to your view.
– Appleoddity
Jan 11 '18 at 20:08
@Appleoddity The other mailbox is a shared mailbox. But I don't have the same problem with another shared mailbox I have access to.
– Iszi
Jan 15 '18 at 21:18
@Appleoddity The other mailbox is a shared mailbox. But I don't have the same problem with another shared mailbox I have access to.
– Iszi
Jan 15 '18 at 21:18
add a comment |
1 Answer
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Have you checked on the Exchange side? You could have been given full mailbox access to the mailbox by an Exchange admin, with automapping enabled. This won't be visible from Outlook.
add a comment |
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1 Answer
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1 Answer
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active
oldest
votes
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votes
Have you checked on the Exchange side? You could have been given full mailbox access to the mailbox by an Exchange admin, with automapping enabled. This won't be visible from Outlook.
add a comment |
Have you checked on the Exchange side? You could have been given full mailbox access to the mailbox by an Exchange admin, with automapping enabled. This won't be visible from Outlook.
add a comment |
Have you checked on the Exchange side? You could have been given full mailbox access to the mailbox by an Exchange admin, with automapping enabled. This won't be visible from Outlook.
Have you checked on the Exchange side? You could have been given full mailbox access to the mailbox by an Exchange admin, with automapping enabled. This won't be visible from Outlook.
answered 12 mins ago
KERRKERR
27136
27136
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It would’ve helped tremendously to give us a screen shot of the “other” mailbox. Regardless, whatever it is, it is most definitely associated with your mailbox. You’re either a delegate for another mailbox or have been given access to a shared mailbox or full access to another person’s mailbox. This is all done on the exchange server, or by another user. Outlook adds these automatically to your view.
– Appleoddity
Jan 11 '18 at 20:08
@Appleoddity The other mailbox is a shared mailbox. But I don't have the same problem with another shared mailbox I have access to.
– Iszi
Jan 15 '18 at 21:18