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Photoshop Graphics Processor Settings window not detecting my device


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I've noticed that my installation of PhotShop isn't able to handle advanced graphics processing (most of the options are simply greyed out.)



After a bit of Googling, I found that you need to ensure you have the right device selected, and allow advanced processing, in the Performance tab of the Preferences window.



When I go to this tab on my installation it hasn't detected a device, and the options are greyed out.



I've followed a number of tutorials, including this one.



As advised, I've updated my graphics card and Photoshop. The option for the preferred device isn't available in my Nvidia Control Panel, but I've set CUDA GPUs to point directly at the card.



None of this has made any difference.




  • Windows 10 pro

  • Photoshop 2017 Creative Cloud (2017.1.1 20140425.r.252 x64)

  • Nvidea GTX-1070 (382.05)


Missing device



Device settings










share|improve this question

























  • Have you confirmed that Photoshop specifically supports that GTX 1070 for graphical acceleration?

    – Ramhound
    May 17 '17 at 13:37











  • You indicate your using "PhotoshopCC" but what version/build? "Photoshop CC" or version 14, which was released 4 years ago, is very unlikely to support a GTX 1070. Try CC 2017 and see if it works

    – Ramhound
    May 17 '17 at 13:39













  • Ah, sorry. Yeah, it's CC 2017. The newest version, on subscription, downloaded from Creative Cloud. I'll check their supported devices list now, thanks :)

    – CLockeWork
    May 17 '17 at 13:48











  • So update your question. What driver version do you have installed?

    – Ramhound
    May 17 '17 at 13:49











  • Sorry, got called away. Updated

    – CLockeWork
    May 17 '17 at 14:23
















0















I've noticed that my installation of PhotShop isn't able to handle advanced graphics processing (most of the options are simply greyed out.)



After a bit of Googling, I found that you need to ensure you have the right device selected, and allow advanced processing, in the Performance tab of the Preferences window.



When I go to this tab on my installation it hasn't detected a device, and the options are greyed out.



I've followed a number of tutorials, including this one.



As advised, I've updated my graphics card and Photoshop. The option for the preferred device isn't available in my Nvidia Control Panel, but I've set CUDA GPUs to point directly at the card.



None of this has made any difference.




  • Windows 10 pro

  • Photoshop 2017 Creative Cloud (2017.1.1 20140425.r.252 x64)

  • Nvidea GTX-1070 (382.05)


Missing device



Device settings










share|improve this question

























  • Have you confirmed that Photoshop specifically supports that GTX 1070 for graphical acceleration?

    – Ramhound
    May 17 '17 at 13:37











  • You indicate your using "PhotoshopCC" but what version/build? "Photoshop CC" or version 14, which was released 4 years ago, is very unlikely to support a GTX 1070. Try CC 2017 and see if it works

    – Ramhound
    May 17 '17 at 13:39













  • Ah, sorry. Yeah, it's CC 2017. The newest version, on subscription, downloaded from Creative Cloud. I'll check their supported devices list now, thanks :)

    – CLockeWork
    May 17 '17 at 13:48











  • So update your question. What driver version do you have installed?

    – Ramhound
    May 17 '17 at 13:49











  • Sorry, got called away. Updated

    – CLockeWork
    May 17 '17 at 14:23














0












0








0








I've noticed that my installation of PhotShop isn't able to handle advanced graphics processing (most of the options are simply greyed out.)



After a bit of Googling, I found that you need to ensure you have the right device selected, and allow advanced processing, in the Performance tab of the Preferences window.



When I go to this tab on my installation it hasn't detected a device, and the options are greyed out.



I've followed a number of tutorials, including this one.



As advised, I've updated my graphics card and Photoshop. The option for the preferred device isn't available in my Nvidia Control Panel, but I've set CUDA GPUs to point directly at the card.



None of this has made any difference.




  • Windows 10 pro

  • Photoshop 2017 Creative Cloud (2017.1.1 20140425.r.252 x64)

  • Nvidea GTX-1070 (382.05)


Missing device



Device settings










share|improve this question
















I've noticed that my installation of PhotShop isn't able to handle advanced graphics processing (most of the options are simply greyed out.)



After a bit of Googling, I found that you need to ensure you have the right device selected, and allow advanced processing, in the Performance tab of the Preferences window.



When I go to this tab on my installation it hasn't detected a device, and the options are greyed out.



I've followed a number of tutorials, including this one.



As advised, I've updated my graphics card and Photoshop. The option for the preferred device isn't available in my Nvidia Control Panel, but I've set CUDA GPUs to point directly at the card.



None of this has made any difference.




  • Windows 10 pro

  • Photoshop 2017 Creative Cloud (2017.1.1 20140425.r.252 x64)

  • Nvidea GTX-1070 (382.05)


Missing device



Device settings







graphics-card adobe-photoshop nvidia-geforce






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited May 17 '17 at 14:19







CLockeWork

















asked May 17 '17 at 13:25









CLockeWorkCLockeWork

1,7771022




1,7771022













  • Have you confirmed that Photoshop specifically supports that GTX 1070 for graphical acceleration?

    – Ramhound
    May 17 '17 at 13:37











  • You indicate your using "PhotoshopCC" but what version/build? "Photoshop CC" or version 14, which was released 4 years ago, is very unlikely to support a GTX 1070. Try CC 2017 and see if it works

    – Ramhound
    May 17 '17 at 13:39













  • Ah, sorry. Yeah, it's CC 2017. The newest version, on subscription, downloaded from Creative Cloud. I'll check their supported devices list now, thanks :)

    – CLockeWork
    May 17 '17 at 13:48











  • So update your question. What driver version do you have installed?

    – Ramhound
    May 17 '17 at 13:49











  • Sorry, got called away. Updated

    – CLockeWork
    May 17 '17 at 14:23



















  • Have you confirmed that Photoshop specifically supports that GTX 1070 for graphical acceleration?

    – Ramhound
    May 17 '17 at 13:37











  • You indicate your using "PhotoshopCC" but what version/build? "Photoshop CC" or version 14, which was released 4 years ago, is very unlikely to support a GTX 1070. Try CC 2017 and see if it works

    – Ramhound
    May 17 '17 at 13:39













  • Ah, sorry. Yeah, it's CC 2017. The newest version, on subscription, downloaded from Creative Cloud. I'll check their supported devices list now, thanks :)

    – CLockeWork
    May 17 '17 at 13:48











  • So update your question. What driver version do you have installed?

    – Ramhound
    May 17 '17 at 13:49











  • Sorry, got called away. Updated

    – CLockeWork
    May 17 '17 at 14:23

















Have you confirmed that Photoshop specifically supports that GTX 1070 for graphical acceleration?

– Ramhound
May 17 '17 at 13:37





Have you confirmed that Photoshop specifically supports that GTX 1070 for graphical acceleration?

– Ramhound
May 17 '17 at 13:37













You indicate your using "PhotoshopCC" but what version/build? "Photoshop CC" or version 14, which was released 4 years ago, is very unlikely to support a GTX 1070. Try CC 2017 and see if it works

– Ramhound
May 17 '17 at 13:39







You indicate your using "PhotoshopCC" but what version/build? "Photoshop CC" or version 14, which was released 4 years ago, is very unlikely to support a GTX 1070. Try CC 2017 and see if it works

– Ramhound
May 17 '17 at 13:39















Ah, sorry. Yeah, it's CC 2017. The newest version, on subscription, downloaded from Creative Cloud. I'll check their supported devices list now, thanks :)

– CLockeWork
May 17 '17 at 13:48





Ah, sorry. Yeah, it's CC 2017. The newest version, on subscription, downloaded from Creative Cloud. I'll check their supported devices list now, thanks :)

– CLockeWork
May 17 '17 at 13:48













So update your question. What driver version do you have installed?

– Ramhound
May 17 '17 at 13:49





So update your question. What driver version do you have installed?

– Ramhound
May 17 '17 at 13:49













Sorry, got called away. Updated

– CLockeWork
May 17 '17 at 14:23





Sorry, got called away. Updated

– CLockeWork
May 17 '17 at 14:23










1 Answer
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0














hello. I'm having exactly the same problem, but with Photoshop 2019. Do you remember how did you solved the problem? My Nvidia GTX770 is in the list of compatibilities. In addition, I checked in help session > System Info and although it's not appearing in "Performance Settings", it seems that the Photoshop, in "any place in the Wonderland" is detecting my GPU:



"NumNativeGPUs=0
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=2048
glgpu[0].GLName="NVIDIA GeForce GTX 770"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="25.21.14.1935"
glgpu[0].GLRectTextureSize=16384"



Advance grateful.






share|improve this answer








New contributor




Leonardo Prati is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.




















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    hello. I'm having exactly the same problem, but with Photoshop 2019. Do you remember how did you solved the problem? My Nvidia GTX770 is in the list of compatibilities. In addition, I checked in help session > System Info and although it's not appearing in "Performance Settings", it seems that the Photoshop, in "any place in the Wonderland" is detecting my GPU:



    "NumNativeGPUs=0
    glgpu[0].GLVersion="4.1"
    glgpu[0].IsIntegratedGLGPU=0
    glgpu[0].GLMemoryMB=2048
    glgpu[0].GLName="NVIDIA GeForce GTX 770"
    glgpu[0].GLVendor="NVIDIA Corporation"
    glgpu[0].GLVendorID=4318
    glgpu[0].GLDriverVersion="25.21.14.1935"
    glgpu[0].GLRectTextureSize=16384"



    Advance grateful.






    share|improve this answer








    New contributor




    Leonardo Prati is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.

























      0














      hello. I'm having exactly the same problem, but with Photoshop 2019. Do you remember how did you solved the problem? My Nvidia GTX770 is in the list of compatibilities. In addition, I checked in help session > System Info and although it's not appearing in "Performance Settings", it seems that the Photoshop, in "any place in the Wonderland" is detecting my GPU:



      "NumNativeGPUs=0
      glgpu[0].GLVersion="4.1"
      glgpu[0].IsIntegratedGLGPU=0
      glgpu[0].GLMemoryMB=2048
      glgpu[0].GLName="NVIDIA GeForce GTX 770"
      glgpu[0].GLVendor="NVIDIA Corporation"
      glgpu[0].GLVendorID=4318
      glgpu[0].GLDriverVersion="25.21.14.1935"
      glgpu[0].GLRectTextureSize=16384"



      Advance grateful.






      share|improve this answer








      New contributor




      Leonardo Prati is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.























        0












        0








        0







        hello. I'm having exactly the same problem, but with Photoshop 2019. Do you remember how did you solved the problem? My Nvidia GTX770 is in the list of compatibilities. In addition, I checked in help session > System Info and although it's not appearing in "Performance Settings", it seems that the Photoshop, in "any place in the Wonderland" is detecting my GPU:



        "NumNativeGPUs=0
        glgpu[0].GLVersion="4.1"
        glgpu[0].IsIntegratedGLGPU=0
        glgpu[0].GLMemoryMB=2048
        glgpu[0].GLName="NVIDIA GeForce GTX 770"
        glgpu[0].GLVendor="NVIDIA Corporation"
        glgpu[0].GLVendorID=4318
        glgpu[0].GLDriverVersion="25.21.14.1935"
        glgpu[0].GLRectTextureSize=16384"



        Advance grateful.






        share|improve this answer








        New contributor




        Leonardo Prati is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
        Check out our Code of Conduct.










        hello. I'm having exactly the same problem, but with Photoshop 2019. Do you remember how did you solved the problem? My Nvidia GTX770 is in the list of compatibilities. In addition, I checked in help session > System Info and although it's not appearing in "Performance Settings", it seems that the Photoshop, in "any place in the Wonderland" is detecting my GPU:



        "NumNativeGPUs=0
        glgpu[0].GLVersion="4.1"
        glgpu[0].IsIntegratedGLGPU=0
        glgpu[0].GLMemoryMB=2048
        glgpu[0].GLName="NVIDIA GeForce GTX 770"
        glgpu[0].GLVendor="NVIDIA Corporation"
        glgpu[0].GLVendorID=4318
        glgpu[0].GLDriverVersion="25.21.14.1935"
        glgpu[0].GLRectTextureSize=16384"



        Advance grateful.







        share|improve this answer








        New contributor




        Leonardo Prati is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
        Check out our Code of Conduct.









        share|improve this answer



        share|improve this answer






        New contributor




        Leonardo Prati is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
        Check out our Code of Conduct.









        answered 14 mins ago









        Leonardo PratiLeonardo Prati

        1




        1




        New contributor




        Leonardo Prati is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
        Check out our Code of Conduct.





        New contributor





        Leonardo Prati is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
        Check out our Code of Conduct.






        Leonardo Prati is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
        Check out our Code of Conduct.






























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