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Is it possible to force a device to sign onto the 2.4g network band with band steering turned on?


Windows 7 PC connected to 2.4 Ghz band does not recognize other computers on the networkSet up wireless networking solution for small office (<30 people)?Get the wireless adapter frequency-band mode in Windows 7Using network printer on a dual-band wifi routerDoes giving two bands in a simultaneous dual band wireless router the same SSID double the bandwidth for a wireless connection?What is the maximum connections practically supported by a 2.4 GHz router?Which wireless configuration is more efficient for a high density network?How to setup wired network with wireless that can be turned on and offIs it possible to allow clients of the same VLAN to see each other even if they connect to different SSIDs with the same name?Home Router Network Connectivity Issues













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For context, I'm a tech support agent for ISP customers. The reason I am asking is usually band steering is turned on with the wireless gateways I work with. I have many customers that call that can't get older devices to connect with band steering. The fix is always to turn off band steering and split the network bands into separate 2.4g and 5g ones the user can connect devices to and instruct them to connect the device to the 2.4g network.



I'm curious if there's a way to get a device like this connected to Wi-Fi without turning off band steering. E.g., can the devices that play nice with band steering keep using it and the ones that don't play nice be manually assigned the correct band?



I've read that some older devices can only connect to 2.4g and other devices might use passive scanning for networks and can get confused by band steering.



This probably depends on the specific wireless gateway model if possible, but I am wondering if this is unheard of or not. Thank you for taking the time to read my question. Have a great day.









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    For context, I'm a tech support agent for ISP customers. The reason I am asking is usually band steering is turned on with the wireless gateways I work with. I have many customers that call that can't get older devices to connect with band steering. The fix is always to turn off band steering and split the network bands into separate 2.4g and 5g ones the user can connect devices to and instruct them to connect the device to the 2.4g network.



    I'm curious if there's a way to get a device like this connected to Wi-Fi without turning off band steering. E.g., can the devices that play nice with band steering keep using it and the ones that don't play nice be manually assigned the correct band?



    I've read that some older devices can only connect to 2.4g and other devices might use passive scanning for networks and can get confused by band steering.



    This probably depends on the specific wireless gateway model if possible, but I am wondering if this is unheard of or not. Thank you for taking the time to read my question. Have a great day.









    share







    New contributor




    Grace is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.























      0












      0








      0








      For context, I'm a tech support agent for ISP customers. The reason I am asking is usually band steering is turned on with the wireless gateways I work with. I have many customers that call that can't get older devices to connect with band steering. The fix is always to turn off band steering and split the network bands into separate 2.4g and 5g ones the user can connect devices to and instruct them to connect the device to the 2.4g network.



      I'm curious if there's a way to get a device like this connected to Wi-Fi without turning off band steering. E.g., can the devices that play nice with band steering keep using it and the ones that don't play nice be manually assigned the correct band?



      I've read that some older devices can only connect to 2.4g and other devices might use passive scanning for networks and can get confused by band steering.



      This probably depends on the specific wireless gateway model if possible, but I am wondering if this is unheard of or not. Thank you for taking the time to read my question. Have a great day.









      share







      New contributor




      Grace is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.












      For context, I'm a tech support agent for ISP customers. The reason I am asking is usually band steering is turned on with the wireless gateways I work with. I have many customers that call that can't get older devices to connect with band steering. The fix is always to turn off band steering and split the network bands into separate 2.4g and 5g ones the user can connect devices to and instruct them to connect the device to the 2.4g network.



      I'm curious if there's a way to get a device like this connected to Wi-Fi without turning off band steering. E.g., can the devices that play nice with band steering keep using it and the ones that don't play nice be manually assigned the correct band?



      I've read that some older devices can only connect to 2.4g and other devices might use passive scanning for networks and can get confused by band steering.



      This probably depends on the specific wireless gateway model if possible, but I am wondering if this is unheard of or not. Thank you for taking the time to read my question. Have a great day.







      networking wireless-networking wireless-router wireless-access-point dual-band





      share







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      Grace is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.










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      asked 4 mins ago









      GraceGrace

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