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Screen stuck in black and white
My monitor is only displaying in black and white in Windows VistaWhy do my black lines have white borders?HP G62 225ca randomly white screen mostly when unpluggedWhat is this window logo like white shade on my laptop screen?Black screen on Intel graphics after screen replacementLaptop screen blackIdeapad 100-14 screen shows white lines then turns white/negativeDead or stuck pixel? Weird pixel behaviorLaptop screen goes blackBlack screen on start-up with cursor (graphical issue)
I have a Lenovo Flex 4 Windows 10 laptop. Additional specifications are listed at the bottom.
I have a very strange problem. My account seems to be stuck in black and white. When I boot the computer, the lock screen is in color. When I log into my account, it is in solely black and white. When I log into another account, color is restored.
I am at a loss. I booted into safe mode and the issue was not resolved. I know it is not a hardware problem, as color would then not appear anywhere.
If anyone has any advice to offer, it would be much appreciated.
EDIT:
I have not found a solution to the problem yet, so the temporary solution I found is to just use another account. Although I don't believe this to be a permanent solution, I am growing increasingly frustrated with using a computer with a black and white screen.
If anyone has any ideas, please let me know. Thanks.
Edit 2:
One more thing which I forgot to mention is that the screenshots appear in black and white. I have tried resetting both of the graphic card control panels to factory defaults, and have also tried fully uninstalling and reinstalling both drivers.
Specs:
Lenovo Flex 4
Intel i5 7200 CPU
Radeon R5 M430 & Intel HD integrated graphics
windows-10 graphics-card display
|
show 5 more comments
I have a Lenovo Flex 4 Windows 10 laptop. Additional specifications are listed at the bottom.
I have a very strange problem. My account seems to be stuck in black and white. When I boot the computer, the lock screen is in color. When I log into my account, it is in solely black and white. When I log into another account, color is restored.
I am at a loss. I booted into safe mode and the issue was not resolved. I know it is not a hardware problem, as color would then not appear anywhere.
If anyone has any advice to offer, it would be much appreciated.
EDIT:
I have not found a solution to the problem yet, so the temporary solution I found is to just use another account. Although I don't believe this to be a permanent solution, I am growing increasingly frustrated with using a computer with a black and white screen.
If anyone has any ideas, please let me know. Thanks.
Edit 2:
One more thing which I forgot to mention is that the screenshots appear in black and white. I have tried resetting both of the graphic card control panels to factory defaults, and have also tried fully uninstalling and reinstalling both drivers.
Specs:
Lenovo Flex 4
Intel i5 7200 CPU
Radeon R5 M430 & Intel HD integrated graphics
windows-10 graphics-card display
... that's odd. Greyscale black and white? Sounds almost like some odd per user software...
– Journeyman Geek♦
Sep 14 '17 at 2:37
@Journeyman Geek I thought the same thing, but I looked through the installed program list and haven't really installed anything recently. I'll look into it more.
– vkumar
Sep 14 '17 at 2:39
When bounties open up, and if this isn't solved, see if you can give me a ping. This problem seems interesting enough to bounty.
– Journeyman Geek♦
Sep 14 '17 at 2:40
@Journeyman Geek Sure thing! One thing which points to it not being caused by software is that the problem persists in safe mode. That is one of the most perplexing parts to me.
– vkumar
Sep 14 '17 at 2:46
But its specific to an account. Also, if its software and not hardware, it should be B&W on a screenshot, and not colour.
– Journeyman Geek♦
Sep 14 '17 at 2:51
|
show 5 more comments
I have a Lenovo Flex 4 Windows 10 laptop. Additional specifications are listed at the bottom.
I have a very strange problem. My account seems to be stuck in black and white. When I boot the computer, the lock screen is in color. When I log into my account, it is in solely black and white. When I log into another account, color is restored.
I am at a loss. I booted into safe mode and the issue was not resolved. I know it is not a hardware problem, as color would then not appear anywhere.
If anyone has any advice to offer, it would be much appreciated.
EDIT:
I have not found a solution to the problem yet, so the temporary solution I found is to just use another account. Although I don't believe this to be a permanent solution, I am growing increasingly frustrated with using a computer with a black and white screen.
If anyone has any ideas, please let me know. Thanks.
Edit 2:
One more thing which I forgot to mention is that the screenshots appear in black and white. I have tried resetting both of the graphic card control panels to factory defaults, and have also tried fully uninstalling and reinstalling both drivers.
Specs:
Lenovo Flex 4
Intel i5 7200 CPU
Radeon R5 M430 & Intel HD integrated graphics
windows-10 graphics-card display
I have a Lenovo Flex 4 Windows 10 laptop. Additional specifications are listed at the bottom.
I have a very strange problem. My account seems to be stuck in black and white. When I boot the computer, the lock screen is in color. When I log into my account, it is in solely black and white. When I log into another account, color is restored.
I am at a loss. I booted into safe mode and the issue was not resolved. I know it is not a hardware problem, as color would then not appear anywhere.
If anyone has any advice to offer, it would be much appreciated.
EDIT:
I have not found a solution to the problem yet, so the temporary solution I found is to just use another account. Although I don't believe this to be a permanent solution, I am growing increasingly frustrated with using a computer with a black and white screen.
If anyone has any ideas, please let me know. Thanks.
Edit 2:
One more thing which I forgot to mention is that the screenshots appear in black and white. I have tried resetting both of the graphic card control panels to factory defaults, and have also tried fully uninstalling and reinstalling both drivers.
Specs:
Lenovo Flex 4
Intel i5 7200 CPU
Radeon R5 M430 & Intel HD integrated graphics
windows-10 graphics-card display
windows-10 graphics-card display
edited Sep 14 '17 at 15:49
vkumar
asked Sep 14 '17 at 1:47
vkumarvkumar
2614
2614
... that's odd. Greyscale black and white? Sounds almost like some odd per user software...
– Journeyman Geek♦
Sep 14 '17 at 2:37
@Journeyman Geek I thought the same thing, but I looked through the installed program list and haven't really installed anything recently. I'll look into it more.
– vkumar
Sep 14 '17 at 2:39
When bounties open up, and if this isn't solved, see if you can give me a ping. This problem seems interesting enough to bounty.
– Journeyman Geek♦
Sep 14 '17 at 2:40
@Journeyman Geek Sure thing! One thing which points to it not being caused by software is that the problem persists in safe mode. That is one of the most perplexing parts to me.
– vkumar
Sep 14 '17 at 2:46
But its specific to an account. Also, if its software and not hardware, it should be B&W on a screenshot, and not colour.
– Journeyman Geek♦
Sep 14 '17 at 2:51
|
show 5 more comments
... that's odd. Greyscale black and white? Sounds almost like some odd per user software...
– Journeyman Geek♦
Sep 14 '17 at 2:37
@Journeyman Geek I thought the same thing, but I looked through the installed program list and haven't really installed anything recently. I'll look into it more.
– vkumar
Sep 14 '17 at 2:39
When bounties open up, and if this isn't solved, see if you can give me a ping. This problem seems interesting enough to bounty.
– Journeyman Geek♦
Sep 14 '17 at 2:40
@Journeyman Geek Sure thing! One thing which points to it not being caused by software is that the problem persists in safe mode. That is one of the most perplexing parts to me.
– vkumar
Sep 14 '17 at 2:46
But its specific to an account. Also, if its software and not hardware, it should be B&W on a screenshot, and not colour.
– Journeyman Geek♦
Sep 14 '17 at 2:51
... that's odd. Greyscale black and white? Sounds almost like some odd per user software...
– Journeyman Geek♦
Sep 14 '17 at 2:37
... that's odd. Greyscale black and white? Sounds almost like some odd per user software...
– Journeyman Geek♦
Sep 14 '17 at 2:37
@Journeyman Geek I thought the same thing, but I looked through the installed program list and haven't really installed anything recently. I'll look into it more.
– vkumar
Sep 14 '17 at 2:39
@Journeyman Geek I thought the same thing, but I looked through the installed program list and haven't really installed anything recently. I'll look into it more.
– vkumar
Sep 14 '17 at 2:39
When bounties open up, and if this isn't solved, see if you can give me a ping. This problem seems interesting enough to bounty.
– Journeyman Geek♦
Sep 14 '17 at 2:40
When bounties open up, and if this isn't solved, see if you can give me a ping. This problem seems interesting enough to bounty.
– Journeyman Geek♦
Sep 14 '17 at 2:40
@Journeyman Geek Sure thing! One thing which points to it not being caused by software is that the problem persists in safe mode. That is one of the most perplexing parts to me.
– vkumar
Sep 14 '17 at 2:46
@Journeyman Geek Sure thing! One thing which points to it not being caused by software is that the problem persists in safe mode. That is one of the most perplexing parts to me.
– vkumar
Sep 14 '17 at 2:46
But its specific to an account. Also, if its software and not hardware, it should be B&W on a screenshot, and not colour.
– Journeyman Geek♦
Sep 14 '17 at 2:51
But its specific to an account. Also, if its software and not hardware, it should be B&W on a screenshot, and not colour.
– Journeyman Geek♦
Sep 14 '17 at 2:51
|
show 5 more comments
4 Answers
4
active
oldest
votes
I just had the same problem and it took me awhile to figure it out. To fix it, turn on the color filter under "color and high contract", or push Windows + Ctrl + C.

add a comment |
Please reinstall and update your graphic card driver to see if it can be fixed.
1.Start your PC in Safe mode.
2.Select the search box on the taskbar, type device manager, and then select Device Manager.
3.Expand Display adapter.
4.Press and hold (or right-click) the display adapter, and then select Uninstall -> OK.
5.Restart your PC.
If it doesn't resolve, since this issue only occur under one spesific user account, please consider to fix user profile.
Thanks for the reply! I have two display adapters: AMD Radeon R5 M430 and Intel HD 620, should they both be uninstalled?
– vkumar
Sep 14 '17 at 2:34
Yes, they would be reinstalled during restart.
– Waka
Sep 14 '17 at 3:06
add a comment |
Since you have an AMD card, you should verify you haven't mistakenly changed your colour settings in the Catalyst Control Center.
It's likely you have something like Saturation turned down to 0, but from memory there are quite a few options to modify the display colours. It could be:
- Saturation
- Digital Vibrance
Below is an example from the Intel HD Graphics driver. With Saturation set to -100, the colour is completely drained from my screen. This is a display setting however, and any changes are not reflected in screenshots.

Verify the Saturation setting in the Catalyst Control Center is not set to reduce colours. You may need to apply this setting, or even restart before it takes effect.
This might be true for other drivers too
– Journeyman Geek♦
Sep 14 '17 at 2:59
Thanks for your suggestion, but I already have checked the catalyst settings. I compared the settings between the accounts which have the color and the account that doesn't. They are the same.
– vkumar
Sep 14 '17 at 3:00
In that case, I would suggest trying to reset the setting to default. Just because they are the same, doesn't mean they are applied correctly.
– Michael Frank
Sep 14 '17 at 3:03
@Michael Frank I reset both the AMD and Intel settings to default, and no change occurred. When I take a screen shot and view it on another screen, the screen shot is in black and white.
– vkumar
Sep 14 '17 at 3:36
add a comment |
I found this thread via Google, but for me the problem was different:
Win + CTRL + C was disabled already- The Color Filters were disabled
The solution was f.lux: It has a shortcut to switch between color effects via Alt + Shift + PgUp/PgDwn and one of them is grayscale. I hit that key combination quite often by accident when switching virtual desktops and had to disable it.
add a comment |
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4 Answers
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oldest
votes
4 Answers
4
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votes
I just had the same problem and it took me awhile to figure it out. To fix it, turn on the color filter under "color and high contract", or push Windows + Ctrl + C.

add a comment |
I just had the same problem and it took me awhile to figure it out. To fix it, turn on the color filter under "color and high contract", or push Windows + Ctrl + C.

add a comment |
I just had the same problem and it took me awhile to figure it out. To fix it, turn on the color filter under "color and high contract", or push Windows + Ctrl + C.

I just had the same problem and it took me awhile to figure it out. To fix it, turn on the color filter under "color and high contract", or push Windows + Ctrl + C.

edited Dec 29 '17 at 4:43
Journeyman Geek♦
112k44217371
112k44217371
answered Oct 29 '17 at 5:57
user802539user802539
312
312
add a comment |
add a comment |
Please reinstall and update your graphic card driver to see if it can be fixed.
1.Start your PC in Safe mode.
2.Select the search box on the taskbar, type device manager, and then select Device Manager.
3.Expand Display adapter.
4.Press and hold (or right-click) the display adapter, and then select Uninstall -> OK.
5.Restart your PC.
If it doesn't resolve, since this issue only occur under one spesific user account, please consider to fix user profile.
Thanks for the reply! I have two display adapters: AMD Radeon R5 M430 and Intel HD 620, should they both be uninstalled?
– vkumar
Sep 14 '17 at 2:34
Yes, they would be reinstalled during restart.
– Waka
Sep 14 '17 at 3:06
add a comment |
Please reinstall and update your graphic card driver to see if it can be fixed.
1.Start your PC in Safe mode.
2.Select the search box on the taskbar, type device manager, and then select Device Manager.
3.Expand Display adapter.
4.Press and hold (or right-click) the display adapter, and then select Uninstall -> OK.
5.Restart your PC.
If it doesn't resolve, since this issue only occur under one spesific user account, please consider to fix user profile.
Thanks for the reply! I have two display adapters: AMD Radeon R5 M430 and Intel HD 620, should they both be uninstalled?
– vkumar
Sep 14 '17 at 2:34
Yes, they would be reinstalled during restart.
– Waka
Sep 14 '17 at 3:06
add a comment |
Please reinstall and update your graphic card driver to see if it can be fixed.
1.Start your PC in Safe mode.
2.Select the search box on the taskbar, type device manager, and then select Device Manager.
3.Expand Display adapter.
4.Press and hold (or right-click) the display adapter, and then select Uninstall -> OK.
5.Restart your PC.
If it doesn't resolve, since this issue only occur under one spesific user account, please consider to fix user profile.
Please reinstall and update your graphic card driver to see if it can be fixed.
1.Start your PC in Safe mode.
2.Select the search box on the taskbar, type device manager, and then select Device Manager.
3.Expand Display adapter.
4.Press and hold (or right-click) the display adapter, and then select Uninstall -> OK.
5.Restart your PC.
If it doesn't resolve, since this issue only occur under one spesific user account, please consider to fix user profile.
answered Sep 14 '17 at 2:27
WakaWaka
78324
78324
Thanks for the reply! I have two display adapters: AMD Radeon R5 M430 and Intel HD 620, should they both be uninstalled?
– vkumar
Sep 14 '17 at 2:34
Yes, they would be reinstalled during restart.
– Waka
Sep 14 '17 at 3:06
add a comment |
Thanks for the reply! I have two display adapters: AMD Radeon R5 M430 and Intel HD 620, should they both be uninstalled?
– vkumar
Sep 14 '17 at 2:34
Yes, they would be reinstalled during restart.
– Waka
Sep 14 '17 at 3:06
Thanks for the reply! I have two display adapters: AMD Radeon R5 M430 and Intel HD 620, should they both be uninstalled?
– vkumar
Sep 14 '17 at 2:34
Thanks for the reply! I have two display adapters: AMD Radeon R5 M430 and Intel HD 620, should they both be uninstalled?
– vkumar
Sep 14 '17 at 2:34
Yes, they would be reinstalled during restart.
– Waka
Sep 14 '17 at 3:06
Yes, they would be reinstalled during restart.
– Waka
Sep 14 '17 at 3:06
add a comment |
Since you have an AMD card, you should verify you haven't mistakenly changed your colour settings in the Catalyst Control Center.
It's likely you have something like Saturation turned down to 0, but from memory there are quite a few options to modify the display colours. It could be:
- Saturation
- Digital Vibrance
Below is an example from the Intel HD Graphics driver. With Saturation set to -100, the colour is completely drained from my screen. This is a display setting however, and any changes are not reflected in screenshots.

Verify the Saturation setting in the Catalyst Control Center is not set to reduce colours. You may need to apply this setting, or even restart before it takes effect.
This might be true for other drivers too
– Journeyman Geek♦
Sep 14 '17 at 2:59
Thanks for your suggestion, but I already have checked the catalyst settings. I compared the settings between the accounts which have the color and the account that doesn't. They are the same.
– vkumar
Sep 14 '17 at 3:00
In that case, I would suggest trying to reset the setting to default. Just because they are the same, doesn't mean they are applied correctly.
– Michael Frank
Sep 14 '17 at 3:03
@Michael Frank I reset both the AMD and Intel settings to default, and no change occurred. When I take a screen shot and view it on another screen, the screen shot is in black and white.
– vkumar
Sep 14 '17 at 3:36
add a comment |
Since you have an AMD card, you should verify you haven't mistakenly changed your colour settings in the Catalyst Control Center.
It's likely you have something like Saturation turned down to 0, but from memory there are quite a few options to modify the display colours. It could be:
- Saturation
- Digital Vibrance
Below is an example from the Intel HD Graphics driver. With Saturation set to -100, the colour is completely drained from my screen. This is a display setting however, and any changes are not reflected in screenshots.

Verify the Saturation setting in the Catalyst Control Center is not set to reduce colours. You may need to apply this setting, or even restart before it takes effect.
This might be true for other drivers too
– Journeyman Geek♦
Sep 14 '17 at 2:59
Thanks for your suggestion, but I already have checked the catalyst settings. I compared the settings between the accounts which have the color and the account that doesn't. They are the same.
– vkumar
Sep 14 '17 at 3:00
In that case, I would suggest trying to reset the setting to default. Just because they are the same, doesn't mean they are applied correctly.
– Michael Frank
Sep 14 '17 at 3:03
@Michael Frank I reset both the AMD and Intel settings to default, and no change occurred. When I take a screen shot and view it on another screen, the screen shot is in black and white.
– vkumar
Sep 14 '17 at 3:36
add a comment |
Since you have an AMD card, you should verify you haven't mistakenly changed your colour settings in the Catalyst Control Center.
It's likely you have something like Saturation turned down to 0, but from memory there are quite a few options to modify the display colours. It could be:
- Saturation
- Digital Vibrance
Below is an example from the Intel HD Graphics driver. With Saturation set to -100, the colour is completely drained from my screen. This is a display setting however, and any changes are not reflected in screenshots.

Verify the Saturation setting in the Catalyst Control Center is not set to reduce colours. You may need to apply this setting, or even restart before it takes effect.
Since you have an AMD card, you should verify you haven't mistakenly changed your colour settings in the Catalyst Control Center.
It's likely you have something like Saturation turned down to 0, but from memory there are quite a few options to modify the display colours. It could be:
- Saturation
- Digital Vibrance
Below is an example from the Intel HD Graphics driver. With Saturation set to -100, the colour is completely drained from my screen. This is a display setting however, and any changes are not reflected in screenshots.

Verify the Saturation setting in the Catalyst Control Center is not set to reduce colours. You may need to apply this setting, or even restart before it takes effect.
edited Sep 14 '17 at 3:21
answered Sep 14 '17 at 2:58
Michael FrankMichael Frank
6,40613045
6,40613045
This might be true for other drivers too
– Journeyman Geek♦
Sep 14 '17 at 2:59
Thanks for your suggestion, but I already have checked the catalyst settings. I compared the settings between the accounts which have the color and the account that doesn't. They are the same.
– vkumar
Sep 14 '17 at 3:00
In that case, I would suggest trying to reset the setting to default. Just because they are the same, doesn't mean they are applied correctly.
– Michael Frank
Sep 14 '17 at 3:03
@Michael Frank I reset both the AMD and Intel settings to default, and no change occurred. When I take a screen shot and view it on another screen, the screen shot is in black and white.
– vkumar
Sep 14 '17 at 3:36
add a comment |
This might be true for other drivers too
– Journeyman Geek♦
Sep 14 '17 at 2:59
Thanks for your suggestion, but I already have checked the catalyst settings. I compared the settings between the accounts which have the color and the account that doesn't. They are the same.
– vkumar
Sep 14 '17 at 3:00
In that case, I would suggest trying to reset the setting to default. Just because they are the same, doesn't mean they are applied correctly.
– Michael Frank
Sep 14 '17 at 3:03
@Michael Frank I reset both the AMD and Intel settings to default, and no change occurred. When I take a screen shot and view it on another screen, the screen shot is in black and white.
– vkumar
Sep 14 '17 at 3:36
This might be true for other drivers too
– Journeyman Geek♦
Sep 14 '17 at 2:59
This might be true for other drivers too
– Journeyman Geek♦
Sep 14 '17 at 2:59
Thanks for your suggestion, but I already have checked the catalyst settings. I compared the settings between the accounts which have the color and the account that doesn't. They are the same.
– vkumar
Sep 14 '17 at 3:00
Thanks for your suggestion, but I already have checked the catalyst settings. I compared the settings between the accounts which have the color and the account that doesn't. They are the same.
– vkumar
Sep 14 '17 at 3:00
In that case, I would suggest trying to reset the setting to default. Just because they are the same, doesn't mean they are applied correctly.
– Michael Frank
Sep 14 '17 at 3:03
In that case, I would suggest trying to reset the setting to default. Just because they are the same, doesn't mean they are applied correctly.
– Michael Frank
Sep 14 '17 at 3:03
@Michael Frank I reset both the AMD and Intel settings to default, and no change occurred. When I take a screen shot and view it on another screen, the screen shot is in black and white.
– vkumar
Sep 14 '17 at 3:36
@Michael Frank I reset both the AMD and Intel settings to default, and no change occurred. When I take a screen shot and view it on another screen, the screen shot is in black and white.
– vkumar
Sep 14 '17 at 3:36
add a comment |
I found this thread via Google, but for me the problem was different:
Win + CTRL + C was disabled already- The Color Filters were disabled
The solution was f.lux: It has a shortcut to switch between color effects via Alt + Shift + PgUp/PgDwn and one of them is grayscale. I hit that key combination quite often by accident when switching virtual desktops and had to disable it.
add a comment |
I found this thread via Google, but for me the problem was different:
Win + CTRL + C was disabled already- The Color Filters were disabled
The solution was f.lux: It has a shortcut to switch between color effects via Alt + Shift + PgUp/PgDwn and one of them is grayscale. I hit that key combination quite often by accident when switching virtual desktops and had to disable it.
add a comment |
I found this thread via Google, but for me the problem was different:
Win + CTRL + C was disabled already- The Color Filters were disabled
The solution was f.lux: It has a shortcut to switch between color effects via Alt + Shift + PgUp/PgDwn and one of them is grayscale. I hit that key combination quite often by accident when switching virtual desktops and had to disable it.
I found this thread via Google, but for me the problem was different:
Win + CTRL + C was disabled already- The Color Filters were disabled
The solution was f.lux: It has a shortcut to switch between color effects via Alt + Shift + PgUp/PgDwn and one of them is grayscale. I hit that key combination quite often by accident when switching virtual desktops and had to disable it.
edited 2 hours ago
Glorfindel
1,39841220
1,39841220
answered 5 hours ago
zerweckzerweck
243
243
add a comment |
add a comment |
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... that's odd. Greyscale black and white? Sounds almost like some odd per user software...
– Journeyman Geek♦
Sep 14 '17 at 2:37
@Journeyman Geek I thought the same thing, but I looked through the installed program list and haven't really installed anything recently. I'll look into it more.
– vkumar
Sep 14 '17 at 2:39
When bounties open up, and if this isn't solved, see if you can give me a ping. This problem seems interesting enough to bounty.
– Journeyman Geek♦
Sep 14 '17 at 2:40
@Journeyman Geek Sure thing! One thing which points to it not being caused by software is that the problem persists in safe mode. That is one of the most perplexing parts to me.
– vkumar
Sep 14 '17 at 2:46
But its specific to an account. Also, if its software and not hardware, it should be B&W on a screenshot, and not colour.
– Journeyman Geek♦
Sep 14 '17 at 2:51