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Hard drive works intermittently but stalls on a specific sector


How can I read my hard drive’s SMART status in Windows 7?How can I get a specific large file off of a broken SSD?Spilled Beer onto Controller Board of 2.5" PATA Hard DriveSeagate hard drive, logic board fried. Desperately need replacementCould other hardware be responsible for bad sectors on my hard drive?Hard drive failure - Can I recover data?Seagate Barracuda 7200.11 Failing AgainSATA HDD suddenly stops being detected by any computerOpening up and diagnosing a faulty 2.5'' hard driveAnything I can do about erratic hard disk drive speedsNew Hard Drive Speed IssuesHard drive data recovery - spins but not recognized in BIOS - PCB + ROM Swap did nothing













3















I replaced a hard drive for a client, but they have a lot of family photos on the old one, so I'm trying my best to recover them. The drive powers up, but often doesn't appear in HDClone. Sometimes, however, it does appear and I'm able to follow through to the duplication process. Each and every time, the process stalls at sector 13,847,762 and the drive begins making a series of clicking noises.



The drive is a Seagate Barracuda 7200.7 160GB ST3160021A.



Does anyone have any suggestions? Does this sound like something a replacement circuit board might fix or is it probably a mechanical issue?










share|improve this question




















  • 2





    It's fairly likely that there's a defect at that location, and the drive gets caught in a loop trying to recover from it. It could be the defect is on a timing track rather than the data track. You need a utility that can read and write individual sectors, to see if you can get beyond it. If so, then writing that sector might allow a copy to proceed.

    – Daniel R Hicks
    Jan 16 '12 at 1:03











  • @Mark Johnson: I was using HDClone on Windows, but PhotoRec on Linux stalls on the same sector. I'll use any OS I have to.

    – David Brown
    Jan 16 '12 at 2:39











  • Have you tried DD in linux yet?

    – Scott Chamberlain
    Jan 16 '12 at 22:03
















3















I replaced a hard drive for a client, but they have a lot of family photos on the old one, so I'm trying my best to recover them. The drive powers up, but often doesn't appear in HDClone. Sometimes, however, it does appear and I'm able to follow through to the duplication process. Each and every time, the process stalls at sector 13,847,762 and the drive begins making a series of clicking noises.



The drive is a Seagate Barracuda 7200.7 160GB ST3160021A.



Does anyone have any suggestions? Does this sound like something a replacement circuit board might fix or is it probably a mechanical issue?










share|improve this question




















  • 2





    It's fairly likely that there's a defect at that location, and the drive gets caught in a loop trying to recover from it. It could be the defect is on a timing track rather than the data track. You need a utility that can read and write individual sectors, to see if you can get beyond it. If so, then writing that sector might allow a copy to proceed.

    – Daniel R Hicks
    Jan 16 '12 at 1:03











  • @Mark Johnson: I was using HDClone on Windows, but PhotoRec on Linux stalls on the same sector. I'll use any OS I have to.

    – David Brown
    Jan 16 '12 at 2:39











  • Have you tried DD in linux yet?

    – Scott Chamberlain
    Jan 16 '12 at 22:03














3












3








3


1






I replaced a hard drive for a client, but they have a lot of family photos on the old one, so I'm trying my best to recover them. The drive powers up, but often doesn't appear in HDClone. Sometimes, however, it does appear and I'm able to follow through to the duplication process. Each and every time, the process stalls at sector 13,847,762 and the drive begins making a series of clicking noises.



The drive is a Seagate Barracuda 7200.7 160GB ST3160021A.



Does anyone have any suggestions? Does this sound like something a replacement circuit board might fix or is it probably a mechanical issue?










share|improve this question
















I replaced a hard drive for a client, but they have a lot of family photos on the old one, so I'm trying my best to recover them. The drive powers up, but often doesn't appear in HDClone. Sometimes, however, it does appear and I'm able to follow through to the duplication process. Each and every time, the process stalls at sector 13,847,762 and the drive begins making a series of clicking noises.



The drive is a Seagate Barracuda 7200.7 160GB ST3160021A.



Does anyone have any suggestions? Does this sound like something a replacement circuit board might fix or is it probably a mechanical issue?







hard-drive hard-drive-failure






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Apr 15 '16 at 20:19









fixer1234

18.9k144982




18.9k144982










asked Jan 16 '12 at 0:56









David BrownDavid Brown

1,02311020




1,02311020








  • 2





    It's fairly likely that there's a defect at that location, and the drive gets caught in a loop trying to recover from it. It could be the defect is on a timing track rather than the data track. You need a utility that can read and write individual sectors, to see if you can get beyond it. If so, then writing that sector might allow a copy to proceed.

    – Daniel R Hicks
    Jan 16 '12 at 1:03











  • @Mark Johnson: I was using HDClone on Windows, but PhotoRec on Linux stalls on the same sector. I'll use any OS I have to.

    – David Brown
    Jan 16 '12 at 2:39











  • Have you tried DD in linux yet?

    – Scott Chamberlain
    Jan 16 '12 at 22:03














  • 2





    It's fairly likely that there's a defect at that location, and the drive gets caught in a loop trying to recover from it. It could be the defect is on a timing track rather than the data track. You need a utility that can read and write individual sectors, to see if you can get beyond it. If so, then writing that sector might allow a copy to proceed.

    – Daniel R Hicks
    Jan 16 '12 at 1:03











  • @Mark Johnson: I was using HDClone on Windows, but PhotoRec on Linux stalls on the same sector. I'll use any OS I have to.

    – David Brown
    Jan 16 '12 at 2:39











  • Have you tried DD in linux yet?

    – Scott Chamberlain
    Jan 16 '12 at 22:03








2




2





It's fairly likely that there's a defect at that location, and the drive gets caught in a loop trying to recover from it. It could be the defect is on a timing track rather than the data track. You need a utility that can read and write individual sectors, to see if you can get beyond it. If so, then writing that sector might allow a copy to proceed.

– Daniel R Hicks
Jan 16 '12 at 1:03





It's fairly likely that there's a defect at that location, and the drive gets caught in a loop trying to recover from it. It could be the defect is on a timing track rather than the data track. You need a utility that can read and write individual sectors, to see if you can get beyond it. If so, then writing that sector might allow a copy to proceed.

– Daniel R Hicks
Jan 16 '12 at 1:03













@Mark Johnson: I was using HDClone on Windows, but PhotoRec on Linux stalls on the same sector. I'll use any OS I have to.

– David Brown
Jan 16 '12 at 2:39





@Mark Johnson: I was using HDClone on Windows, but PhotoRec on Linux stalls on the same sector. I'll use any OS I have to.

– David Brown
Jan 16 '12 at 2:39













Have you tried DD in linux yet?

– Scott Chamberlain
Jan 16 '12 at 22:03





Have you tried DD in linux yet?

– Scott Chamberlain
Jan 16 '12 at 22:03










3 Answers
3






active

oldest

votes


















0














Most likely there are one or more bad blocks on the hard-drive. What you are hearing is the read-write head resetting its position as the drive controller attempts to pull a useable signal off the media. Each block includes error-correcting code which both detects corrupt data and, if a strong enough signal can be obtained, reconstructs the data.



Backup everything you can, cool down the drive by turning up the fans or cooling the environment, and keep trying to read the file. Often you can get the block read after many tries, at which point the firmware will re-write the data into a spare block and mark the bad one as off limits. This will need to be repeated for each bad block, so its helpful to isolate exactly which files are causing problems and work on them individually.



I wrote an article explaining this recover procedure in detail:
Hard Drive Recovery






share|improve this answer
























  • Small note - not each "block", but each sector, as the filesystem deals with either blocks or clusters (Windows) that are composed of the smallest unit on the hdd level - sectors.

    – XXL
    Jan 20 '12 at 8:31



















0














For a commercial software that may help you out I recommend SpinRite. It's a little expensive ($89.00) but it does the job well. If you can not get any free utilities to get it to work I would try it as a last resort. It will read the sector as much as it can then mark the sector bad. When it tries the "read as much as it can" its not just doing a normal read, it actually reading the raw data off of the head and doing probability statistics to figure out what is supposed to be there. Be prepared to wait a while, it will continue to try until it has exhausted all possible ways to read the disk, I have heard people have let it run for months as it cranks away at a bad sector (and get the data back).



A lot of people knock SpinRite for recovering the data in place instead of copying the data to another drive, but you must understand that SplinRite is not for restoring data like other data recovery tools. It is a tool to allow other tools like HD Clone and DD to work.





Followup to other question in original post:




Does this sound like something a replacement circuit board might fix
or is it probably a mechanical issue?




No the issue is on the drive platter itself, replacing the circuit board will not fix it. If it was the circuit board the drive would not read at all, not go to a specific sector and stop.






share|improve this answer

































    0














    Get another hard drive same size or large.



    where sda is the source
    sdb is the destination



    ddrescue -d -f -r3 /dev/sda /dev/sdb /media/PNY_usb/rescue.logfile


    Additionally if you have nothing better to do but wait, or no other method works.



    dd if=/dev/sda of=/dev/sdb bs=512 count=13847761
    dd if=/dev/sda of=/dev/sdb bs=512 skip=13847763


    Depending on the number of bad sectors you may have to modify the range dozens of times using skip and count together.






    share|improve this answer























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      3 Answers
      3






      active

      oldest

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      3 Answers
      3






      active

      oldest

      votes









      active

      oldest

      votes






      active

      oldest

      votes









      0














      Most likely there are one or more bad blocks on the hard-drive. What you are hearing is the read-write head resetting its position as the drive controller attempts to pull a useable signal off the media. Each block includes error-correcting code which both detects corrupt data and, if a strong enough signal can be obtained, reconstructs the data.



      Backup everything you can, cool down the drive by turning up the fans or cooling the environment, and keep trying to read the file. Often you can get the block read after many tries, at which point the firmware will re-write the data into a spare block and mark the bad one as off limits. This will need to be repeated for each bad block, so its helpful to isolate exactly which files are causing problems and work on them individually.



      I wrote an article explaining this recover procedure in detail:
      Hard Drive Recovery






      share|improve this answer
























      • Small note - not each "block", but each sector, as the filesystem deals with either blocks or clusters (Windows) that are composed of the smallest unit on the hdd level - sectors.

        – XXL
        Jan 20 '12 at 8:31
















      0














      Most likely there are one or more bad blocks on the hard-drive. What you are hearing is the read-write head resetting its position as the drive controller attempts to pull a useable signal off the media. Each block includes error-correcting code which both detects corrupt data and, if a strong enough signal can be obtained, reconstructs the data.



      Backup everything you can, cool down the drive by turning up the fans or cooling the environment, and keep trying to read the file. Often you can get the block read after many tries, at which point the firmware will re-write the data into a spare block and mark the bad one as off limits. This will need to be repeated for each bad block, so its helpful to isolate exactly which files are causing problems and work on them individually.



      I wrote an article explaining this recover procedure in detail:
      Hard Drive Recovery






      share|improve this answer
























      • Small note - not each "block", but each sector, as the filesystem deals with either blocks or clusters (Windows) that are composed of the smallest unit on the hdd level - sectors.

        – XXL
        Jan 20 '12 at 8:31














      0












      0








      0







      Most likely there are one or more bad blocks on the hard-drive. What you are hearing is the read-write head resetting its position as the drive controller attempts to pull a useable signal off the media. Each block includes error-correcting code which both detects corrupt data and, if a strong enough signal can be obtained, reconstructs the data.



      Backup everything you can, cool down the drive by turning up the fans or cooling the environment, and keep trying to read the file. Often you can get the block read after many tries, at which point the firmware will re-write the data into a spare block and mark the bad one as off limits. This will need to be repeated for each bad block, so its helpful to isolate exactly which files are causing problems and work on them individually.



      I wrote an article explaining this recover procedure in detail:
      Hard Drive Recovery






      share|improve this answer













      Most likely there are one or more bad blocks on the hard-drive. What you are hearing is the read-write head resetting its position as the drive controller attempts to pull a useable signal off the media. Each block includes error-correcting code which both detects corrupt data and, if a strong enough signal can be obtained, reconstructs the data.



      Backup everything you can, cool down the drive by turning up the fans or cooling the environment, and keep trying to read the file. Often you can get the block read after many tries, at which point the firmware will re-write the data into a spare block and mark the bad one as off limits. This will need to be repeated for each bad block, so its helpful to isolate exactly which files are causing problems and work on them individually.



      I wrote an article explaining this recover procedure in detail:
      Hard Drive Recovery







      share|improve this answer












      share|improve this answer



      share|improve this answer










      answered Jan 16 '12 at 21:44









      Seth NobleSeth Noble

      94647




      94647













      • Small note - not each "block", but each sector, as the filesystem deals with either blocks or clusters (Windows) that are composed of the smallest unit on the hdd level - sectors.

        – XXL
        Jan 20 '12 at 8:31



















      • Small note - not each "block", but each sector, as the filesystem deals with either blocks or clusters (Windows) that are composed of the smallest unit on the hdd level - sectors.

        – XXL
        Jan 20 '12 at 8:31

















      Small note - not each "block", but each sector, as the filesystem deals with either blocks or clusters (Windows) that are composed of the smallest unit on the hdd level - sectors.

      – XXL
      Jan 20 '12 at 8:31





      Small note - not each "block", but each sector, as the filesystem deals with either blocks or clusters (Windows) that are composed of the smallest unit on the hdd level - sectors.

      – XXL
      Jan 20 '12 at 8:31













      0














      For a commercial software that may help you out I recommend SpinRite. It's a little expensive ($89.00) but it does the job well. If you can not get any free utilities to get it to work I would try it as a last resort. It will read the sector as much as it can then mark the sector bad. When it tries the "read as much as it can" its not just doing a normal read, it actually reading the raw data off of the head and doing probability statistics to figure out what is supposed to be there. Be prepared to wait a while, it will continue to try until it has exhausted all possible ways to read the disk, I have heard people have let it run for months as it cranks away at a bad sector (and get the data back).



      A lot of people knock SpinRite for recovering the data in place instead of copying the data to another drive, but you must understand that SplinRite is not for restoring data like other data recovery tools. It is a tool to allow other tools like HD Clone and DD to work.





      Followup to other question in original post:




      Does this sound like something a replacement circuit board might fix
      or is it probably a mechanical issue?




      No the issue is on the drive platter itself, replacing the circuit board will not fix it. If it was the circuit board the drive would not read at all, not go to a specific sector and stop.






      share|improve this answer






























        0














        For a commercial software that may help you out I recommend SpinRite. It's a little expensive ($89.00) but it does the job well. If you can not get any free utilities to get it to work I would try it as a last resort. It will read the sector as much as it can then mark the sector bad. When it tries the "read as much as it can" its not just doing a normal read, it actually reading the raw data off of the head and doing probability statistics to figure out what is supposed to be there. Be prepared to wait a while, it will continue to try until it has exhausted all possible ways to read the disk, I have heard people have let it run for months as it cranks away at a bad sector (and get the data back).



        A lot of people knock SpinRite for recovering the data in place instead of copying the data to another drive, but you must understand that SplinRite is not for restoring data like other data recovery tools. It is a tool to allow other tools like HD Clone and DD to work.





        Followup to other question in original post:




        Does this sound like something a replacement circuit board might fix
        or is it probably a mechanical issue?




        No the issue is on the drive platter itself, replacing the circuit board will not fix it. If it was the circuit board the drive would not read at all, not go to a specific sector and stop.






        share|improve this answer




























          0












          0








          0







          For a commercial software that may help you out I recommend SpinRite. It's a little expensive ($89.00) but it does the job well. If you can not get any free utilities to get it to work I would try it as a last resort. It will read the sector as much as it can then mark the sector bad. When it tries the "read as much as it can" its not just doing a normal read, it actually reading the raw data off of the head and doing probability statistics to figure out what is supposed to be there. Be prepared to wait a while, it will continue to try until it has exhausted all possible ways to read the disk, I have heard people have let it run for months as it cranks away at a bad sector (and get the data back).



          A lot of people knock SpinRite for recovering the data in place instead of copying the data to another drive, but you must understand that SplinRite is not for restoring data like other data recovery tools. It is a tool to allow other tools like HD Clone and DD to work.





          Followup to other question in original post:




          Does this sound like something a replacement circuit board might fix
          or is it probably a mechanical issue?




          No the issue is on the drive platter itself, replacing the circuit board will not fix it. If it was the circuit board the drive would not read at all, not go to a specific sector and stop.






          share|improve this answer















          For a commercial software that may help you out I recommend SpinRite. It's a little expensive ($89.00) but it does the job well. If you can not get any free utilities to get it to work I would try it as a last resort. It will read the sector as much as it can then mark the sector bad. When it tries the "read as much as it can" its not just doing a normal read, it actually reading the raw data off of the head and doing probability statistics to figure out what is supposed to be there. Be prepared to wait a while, it will continue to try until it has exhausted all possible ways to read the disk, I have heard people have let it run for months as it cranks away at a bad sector (and get the data back).



          A lot of people knock SpinRite for recovering the data in place instead of copying the data to another drive, but you must understand that SplinRite is not for restoring data like other data recovery tools. It is a tool to allow other tools like HD Clone and DD to work.





          Followup to other question in original post:




          Does this sound like something a replacement circuit board might fix
          or is it probably a mechanical issue?




          No the issue is on the drive platter itself, replacing the circuit board will not fix it. If it was the circuit board the drive would not read at all, not go to a specific sector and stop.







          share|improve this answer














          share|improve this answer



          share|improve this answer








          edited Jan 16 '12 at 22:05

























          answered Jan 16 '12 at 21:59









          Scott ChamberlainScott Chamberlain

          28k583101




          28k583101























              0














              Get another hard drive same size or large.



              where sda is the source
              sdb is the destination



              ddrescue -d -f -r3 /dev/sda /dev/sdb /media/PNY_usb/rescue.logfile


              Additionally if you have nothing better to do but wait, or no other method works.



              dd if=/dev/sda of=/dev/sdb bs=512 count=13847761
              dd if=/dev/sda of=/dev/sdb bs=512 skip=13847763


              Depending on the number of bad sectors you may have to modify the range dozens of times using skip and count together.






              share|improve this answer




























                0














                Get another hard drive same size or large.



                where sda is the source
                sdb is the destination



                ddrescue -d -f -r3 /dev/sda /dev/sdb /media/PNY_usb/rescue.logfile


                Additionally if you have nothing better to do but wait, or no other method works.



                dd if=/dev/sda of=/dev/sdb bs=512 count=13847761
                dd if=/dev/sda of=/dev/sdb bs=512 skip=13847763


                Depending on the number of bad sectors you may have to modify the range dozens of times using skip and count together.






                share|improve this answer


























                  0












                  0








                  0







                  Get another hard drive same size or large.



                  where sda is the source
                  sdb is the destination



                  ddrescue -d -f -r3 /dev/sda /dev/sdb /media/PNY_usb/rescue.logfile


                  Additionally if you have nothing better to do but wait, or no other method works.



                  dd if=/dev/sda of=/dev/sdb bs=512 count=13847761
                  dd if=/dev/sda of=/dev/sdb bs=512 skip=13847763


                  Depending on the number of bad sectors you may have to modify the range dozens of times using skip and count together.






                  share|improve this answer













                  Get another hard drive same size or large.



                  where sda is the source
                  sdb is the destination



                  ddrescue -d -f -r3 /dev/sda /dev/sdb /media/PNY_usb/rescue.logfile


                  Additionally if you have nothing better to do but wait, or no other method works.



                  dd if=/dev/sda of=/dev/sdb bs=512 count=13847761
                  dd if=/dev/sda of=/dev/sdb bs=512 skip=13847763


                  Depending on the number of bad sectors you may have to modify the range dozens of times using skip and count together.







                  share|improve this answer












                  share|improve this answer



                  share|improve this answer










                  answered 17 hours ago









                  cybernardcybernard

                  10.4k31628




                  10.4k31628






























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