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Trying to system restore my machine (HP G72 Notebook) to factory condition


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1















My computer is a HP G72 Notebook PC with dual core.




  • OS: Windows 7 Home Edition


I don't have the Admin id password and I am trying to do a factory reset.

When I restart the machine and hit ESC, I see the following options:




  • F1 System Information

  • F2 System Diagnostics

  • F9 Boot Device Options

  • F10 BIOS Setup

  • F11 System Recovery

  • F12 Network Boot

  • ENTER - Continue Startup


When I click on F11, it continues the booting and just comes back to Windows. It doesn't do anything else. I would like to do a system restore to a factory condition (not preferred) or preferably using a Windows image I backed up before.



Any ideas?










share|improve this question









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  • If the built-in recovery doesn't work you have one, possibly two, options. The possible option depends on whether HP offers a Recovery Partition repair tool. If this tool exists it will be on the HP Support Website under downloads. If this tool doesn't exist, then your only option is to perform a reinstall of Windows, either by retrieving the Recovery Image media from HP if you don't have it, or by using the Windows 7 OEM key on the computer and a valid Windows 7 OEM install disk.

    – music2myear
    3 hours ago
















1















My computer is a HP G72 Notebook PC with dual core.




  • OS: Windows 7 Home Edition


I don't have the Admin id password and I am trying to do a factory reset.

When I restart the machine and hit ESC, I see the following options:




  • F1 System Information

  • F2 System Diagnostics

  • F9 Boot Device Options

  • F10 BIOS Setup

  • F11 System Recovery

  • F12 Network Boot

  • ENTER - Continue Startup


When I click on F11, it continues the booting and just comes back to Windows. It doesn't do anything else. I would like to do a system restore to a factory condition (not preferred) or preferably using a Windows image I backed up before.



Any ideas?










share|improve this question









New contributor




sjobs12 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.





















  • If the built-in recovery doesn't work you have one, possibly two, options. The possible option depends on whether HP offers a Recovery Partition repair tool. If this tool exists it will be on the HP Support Website under downloads. If this tool doesn't exist, then your only option is to perform a reinstall of Windows, either by retrieving the Recovery Image media from HP if you don't have it, or by using the Windows 7 OEM key on the computer and a valid Windows 7 OEM install disk.

    – music2myear
    3 hours ago














1












1








1








My computer is a HP G72 Notebook PC with dual core.




  • OS: Windows 7 Home Edition


I don't have the Admin id password and I am trying to do a factory reset.

When I restart the machine and hit ESC, I see the following options:




  • F1 System Information

  • F2 System Diagnostics

  • F9 Boot Device Options

  • F10 BIOS Setup

  • F11 System Recovery

  • F12 Network Boot

  • ENTER - Continue Startup


When I click on F11, it continues the booting and just comes back to Windows. It doesn't do anything else. I would like to do a system restore to a factory condition (not preferred) or preferably using a Windows image I backed up before.



Any ideas?










share|improve this question









New contributor




sjobs12 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.












My computer is a HP G72 Notebook PC with dual core.




  • OS: Windows 7 Home Edition


I don't have the Admin id password and I am trying to do a factory reset.

When I restart the machine and hit ESC, I see the following options:




  • F1 System Information

  • F2 System Diagnostics

  • F9 Boot Device Options

  • F10 BIOS Setup

  • F11 System Recovery

  • F12 Network Boot

  • ENTER - Continue Startup


When I click on F11, it continues the booting and just comes back to Windows. It doesn't do anything else. I would like to do a system restore to a factory condition (not preferred) or preferably using a Windows image I backed up before.



Any ideas?







windows-7 boot system-restore






share|improve this question









New contributor




sjobs12 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











share|improve this question









New contributor




sjobs12 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









share|improve this question




share|improve this question








edited 3 hours ago









zx485

997913




997913






New contributor




sjobs12 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









asked 3 hours ago









sjobs12sjobs12

62




62




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sjobs12 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.





New contributor





sjobs12 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.






sjobs12 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.













  • If the built-in recovery doesn't work you have one, possibly two, options. The possible option depends on whether HP offers a Recovery Partition repair tool. If this tool exists it will be on the HP Support Website under downloads. If this tool doesn't exist, then your only option is to perform a reinstall of Windows, either by retrieving the Recovery Image media from HP if you don't have it, or by using the Windows 7 OEM key on the computer and a valid Windows 7 OEM install disk.

    – music2myear
    3 hours ago



















  • If the built-in recovery doesn't work you have one, possibly two, options. The possible option depends on whether HP offers a Recovery Partition repair tool. If this tool exists it will be on the HP Support Website under downloads. If this tool doesn't exist, then your only option is to perform a reinstall of Windows, either by retrieving the Recovery Image media from HP if you don't have it, or by using the Windows 7 OEM key on the computer and a valid Windows 7 OEM install disk.

    – music2myear
    3 hours ago

















If the built-in recovery doesn't work you have one, possibly two, options. The possible option depends on whether HP offers a Recovery Partition repair tool. If this tool exists it will be on the HP Support Website under downloads. If this tool doesn't exist, then your only option is to perform a reinstall of Windows, either by retrieving the Recovery Image media from HP if you don't have it, or by using the Windows 7 OEM key on the computer and a valid Windows 7 OEM install disk.

– music2myear
3 hours ago





If the built-in recovery doesn't work you have one, possibly two, options. The possible option depends on whether HP offers a Recovery Partition repair tool. If this tool exists it will be on the HP Support Website under downloads. If this tool doesn't exist, then your only option is to perform a reinstall of Windows, either by retrieving the Recovery Image media from HP if you don't have it, or by using the Windows 7 OEM key on the computer and a valid Windows 7 OEM install disk.

– music2myear
3 hours ago










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